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Virtual Support Jobs in Kentucky (NOW HIRING)

Baptist Health

LPN - Virtual Support

Nicholasville, KY · On-site +1

$22.75 - $31/hr

... supporting primary care teams across the health system, and helping transform the delivery of ambulatory care. Working in a virtual, team-based environment, the LPN manages patient messages ...

Baptist Health

LPN - Virtual Support

Lexington, KY

$25.50 - $34.75/hr

... supporting primary care teams across the health system, and helping transform the delivery of ambulatory care. Working in a virtual, team-based environment, the LPN manages patient messages ...

Baptist Health

LPN - Virtual Support

Nicholasville, KY

$22.75 - $31/hr

... supporting primary care teams across the health system, and helping transform the delivery of ambulatory care. Working in a virtual, team-based environment, the LPN manages patient messages ...

Baptist Health

LPN - Virtual Support

Winchester, KY

... supporting primary care teams across the health system, and helping transform the delivery of ambulatory care. Working in a virtual, team-based environment, the LPN manages patient messages ...

Baptist Health

LPN - Virtual Support

Richmond, KY

$23.75 - $32.50/hr

... supporting primary care teams across the health system, and helping transform the delivery of ambulatory care. Working in a virtual, team-based environment, the LPN manages patient messages ...

Virtual Peaker

Client Success Manager

Louisville, KY · On-site

$80K - $90K/yr

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

OpenLoop Health, Inc.

$180 - $290/hr

Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive ...

Peoples Bank

Virtual Banker

Lexington, KY · On-site

$16.75 - $20.50/hr

The Virtual Banker is responsible for providing comprehensive relationship and portfolio management ... Partner with Retail Branch associates and internal specialists to support coordinated relationship ...

Peoples Bank

Virtual Banker

Lexington, KY · On-site

$17.75 - $21.50/hr

The Virtual Banker is responsible for providing comprehensive relationship and portfolio management ... Partner with Retail Branch associates and internal specialists to support coordinated relationship ...

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Virtual Support information

See Kentucky salary details

$12

$22

$38

How much do virtual support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual support in Kentucky is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $24.62 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Kentucky?

The most popular types of Support jobs in Kentucky are:

What are popular job titles related to Virtual Support jobs in Kentucky?

For Virtual Support jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Kentucky look for?

The top searched job categories for Virtual Support jobs in Kentucky are:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,056 per year, or $22.6 per hour.

LPN - Virtual Support

Baptist Health

Nicholasville, KY • On-site, Remote

$22.75 - $31/hr

Full-time

Posted 8 days ago

Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

1st of 24 rated health and beauty retailers

Job description

Summary
Job Description:
BHMG VASER Clinical Support Team
Full Time Licensed Practical Nurse
The VASER Clinical Support Team is an innovative care model designed to improve provider's well-being while enhancing patient access and continuity of care. Team members practice at the top of their license by applying clinical judgment to asynchronous patient care, supporting primary care teams across the health system, and helping transform the delivery of ambulatory care.
Working in a virtual, team-based environment, the LPN manages patient messages, prescription refill requests, clinical advice requests, test results, and care coordination activities to reduce administrative burden on providers while improving patient access, continuity, and experience.
Requires strong clinical judgment, exceptional communication skills, and the ability to independently prioritize a high volume of asynchronous patient care tasks while collaborating closely with physicians, APPs, pharmacists, and practice teams.
Clinical InBasket Management
  • Review, prioritize, and manage incoming Epic InBasket messages.
  • Triage patient advice requests using approved clinical protocols.
  • Process prescription refill requests according to BHMG policy and procedures.
  • Review laboratory and diagnostic results for appropriate routing and follow-up.
  • Escalate complex or urgent clinical concerns to VASER providers or primary care teams.
  • Identify urgent patient needs requiring same-day appointment.

Patient Communication
  • Respond to patient messages through MyChart and telephone encounters.
  • Educate patients regarding medications, treatment plans, and provider recommendations.
  • Coordinate follow-up appointments when clinically appropriate.
  • Reinforce care plans and encourage patient engagement.

Required
  • Graduate of an accredited LPN program
  • Current Kentucky/Indiana LPN license
  • Minimum two years of ambulatory or primary care experience
  • Epic electronic medical record experience
  • Excellent written and verbal communication skills
  • Strong clinical assessment and critical thinking skills

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

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