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Entry Level Support Jobs in Kentucky (NOW HIRING)

People Plus, Inc.

Entry Level IT Support

Paducah, KY · On-site

$15/hr

Now Hiring: Entry-Level IT Support People Plus is looking for an Entry-Level IT Support candidate to assist a Support Specialist and provide basic technical support. This is a great opportunity for ...

Schneider National, Inc.

Schneider is seeking an Entry Level Mechanical Engineer in Green Bay to provide technical support to internal associates and be a point of contact for suppliers regarding equipment and system ...

BOWLIN GROUP LLC

Entry-Level Civil Hand

Hebron, KY · On-site

$35K - $50K/yr

The Entry-Level Civil Hand will assist in various construction tasks, supporting the team in ensuring projects are completed efficiently and safely. This role involves hands-on work, including site ...

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Bowlin Group

Entry-Level Civil Hand

Hebron, KY · On-site

The Entry-Level Civil Hand will assist in various construction tasks, supporting the team in ensuring projects are completed efficiently and safely. This role involves hands-on work, including site ...

Textron

2027 Entry Level - Operations Support Manager - Johnson City, TN About the Entry Level Role As a Textron employee, you'll take on meaningful work from day one--contributing to real projects and ...

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Entry Level Support information

See Kentucky salary details

$10

$16

$22

How much do entry level support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for entry level support in Kentucky is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.74 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Kentucky?

The most popular types of Support jobs in Kentucky are:

What cities in Kentucky are hiring for Entry Level Support jobs?

Cities in Kentucky with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 7% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,587 per year, or $16.1 per hour.

Entry Level IT Support

Paducah, KY • On-site

People Plus, Inc.
Recruiting and Staffing Services • 201 - 500 employees
Learn more about People Plus, Inc.external

$15/hr

Full-time

Posted 20 days ago

Job description

Now Hiring: Entry-Level IT Support
People Plus is looking for an Entry-Level IT Support candidate to assist a Support Specialist and provide basic technical support. This is a great opportunity for someone looking to gain hands-on experience and grow their IT skills!
Starting Pay: $15/hour
Schedule: Monday–Friday, 7:00 AM–4:00 PM
Position: Temp-to-Hire for the right candidate
What You’ll Need:
  • Basic technical support knowledge
  • Comfortable navigating operating systems
  • Basic networking knowledge
  • Ability to troubleshoot hardware issues
  • Strong communication and problem-solving skills
  • Ability to climb an 8-foot ladder occasionally for cable-related issues
  • Willingness to learn and grow your technical skills
Additional outside training opportunities may be available!
If you’re looking to get your foot in the door in IT and build your experience, this could be the opportunity for you.
Apply today or contact People Plus for more information!