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Mobile Support Jobs in Kentucky (NOW HIRING)

$90K - $130K/yr

S. telecom and privacy regulations (e.g., FCC CPNI rules, TCPA, state privacy laws such as the CCPA/CPRA) that affect US Mobile. * Support incident response: help assess, document, and respond to ...

$108K - $136K/yr

Own mobile features from requirements refinement through development, release, and ongoing production support. * Collaborate with designers, backend engineers, product managers, and other ...

Participate in quality reviews, training, reporting, outreach, mobile support, and surge coverage as assigned. Minimum Qualifications * Bachelor's degree from an accredited institution. * At least ...

Serve as a primary mobile technician supporting customers throughout Laredo and the surrounding South Texas / border region * Diagnose and repair heavy-duty diesel engines, transmissions, drivetrains ...

Proven ability to mentor and support junior engineers through code reviews, pairing, and knowledge ... Experience with mobile CI/CD and automated release pipelines. * Experience building AI-powered or ...

Join us at INVID, where innovation meets support, and together we deliver excellence. Position Summary The Mobile Application Developer is responsible for designing, developing, implementing, and ...

$15/hr

Mobile Support Assist customers with transferring contacts, emails, and media. Provide password resets with appropriate credential verification. Activate and configure SIM or eSIM for device ...

Participate in quality reviews, training, reporting, outreach, mobile support, and surge coverage as assigned. Minimum Qualifications * Bachelor's degree from an accredited institution. * At least ...

$85K/yr

Prioritize and sequence mobile support engagements jointly with the RMF Division. * Prepare executive reporting and leadership briefings. * Provide technical leadership and mentoring to RMIC analysts.

Strong command of mobile architecture, API integration, testing, debugging, release management, and production support. * Sound judgment on security, privacy, accessibility, performance, reliability ...

$11 - $12.75/hr

Mobile Support Assist customers with transferring contacts, emails, and media. Provide password resets with appropriate credential verification. Activate and configure SIM or eSIM for device ...

We're committed to building an inclusive workplace where everyone feels valued and supported. If ... Job Summary The Mobile Access Management Managed Services Engineer is responsible for supporting ...

Participate in quality reviews, training, reporting, outreach, mobile support, and surge coverage as assigned. Minimum Qualifications * Bachelor's degree from an accredited institution. * At least ...

$100K - $140K/yr

Build audience and messaging strategies that support acquisition, conversion, retention, loyalty ... Analyze mobile marketing performance and customer behavior trends to optimize engagement and ...

At Blufox Mobile, we invest in our people ... Our managers have the support, tools, and autonomy needed to build successful teams and grow their ...

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Mobile Support information

See Kentucky salary details

$10

$16

$22

How much do mobile support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for mobile support in Kentucky is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.74 per hour, depending on experience, location, and employer.

What is mobile support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are some common challenges faced by mobile support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.

What are the key skills and qualifications needed to thrive as a mobile support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What are the most commonly searched types of Support jobs in Kentucky?

The most popular types of Support jobs in Kentucky are:

What job categories do people searching Mobile Support jobs in Kentucky look for?

The top searched job categories for Mobile Support jobs in Kentucky are:

What cities in Kentucky are hiring for Mobile Support jobs?

Cities in Kentucky with the most Mobile Support job openings:

Infographic showing various Mobile Support job openings in Kentucky as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 2% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,587 per year, or $16.1 per hour.

Associate Counsel, Cybersecurity & Privacy

On-site

US Mobile
Telecommunications • 11 - 50 employees

$90K - $130K/yr

Other

Posted 13 days ago


Job description

US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.

We are getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It is working — we are The Wirecutters' favorite cellular carrier, and Consumer Reports has named us the top-rated mobile carrier two years in a row.*

And we are building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you.

The Role

As our Associate Counsel, Privacy & Cybersecurity, you'll be the go-to legal resource for day-to-day privacy, data protection, and cybersecurity questions across the company. You'll work closely with our Security, Engineering, and Customer Experience teams to keep our privacy and security practices sound and our contracts and policies up to date. This is a part-time, roughly 25‑hour-a-week role, well suited to an attorney who wants meaningful, high-impact legal work with a flexible schedule — whether you're balancing other commitments or simply prefer a part-time pace.

What You'll Do
  • Serve as a day-to-day legal resource for the Security and IT teams on privacy, data protection, and cybersecurity questions.
  • Help maintain and improve our privacy policies, data governance documentation, and internal security policies so they reflect current law and practice.
  • Track and flag changes in U.S. telecom and privacy regulations (e.g., FCC CPNI rules, TCPA, state privacy laws such as the CCPA/CPRA) that affect US Mobile.
  • Support incident response: help assess, document, and respond to security incidents, including drafting breach notifications when needed.
  • Review and help negotiate privacy and security terms in vendor, technology, and partner contracts.
  • Assist with legal review of new products, features, and vendor tools from a data privacy and security standpoint, including emerging AI and cloud tools.
  • Partner with the General Counsel and outside counsel on larger cybersecurity or regulatory matters as they arise.
  • Help build simple, practical training and reference materials so non-legal teams understand key privacy and security obligations.
What You’ll Bring
  • J.D. and active license to practice law in at least one U.S. jurisdiction, in good standing.
  • Bachelor’s Degree in Computer Science or related field
  • 4-6 years of relevant legal experience, whether at a law firm or in‑house, with meaningful exposure to privacy, data protection, or cybersecurity matters.
  • Working knowledge of U.S. data privacy and telecom regulatory frameworks (e.g., CCPA/CPRA or similar state privacy laws, FCC/CPNI rules, TCPA, breach notification requirements)
  • Experience reviewing or negotiating commercial or technology contracts, especially data protection or security terms.
  • Comfort working independently and prioritizing your own workload in a fast-moving, resource‑lean startup environment.
  • Clear, practical written and verbal communication — you can explain legal risk to non-lawyers without the jargon.
  • Genuine curiosity about technology, telecom, and how security and privacy actually work in practice.
Nice to Have
  • Prior experience in telecom, wireless, or another regulated consumer tech industry.
  • Familiarity with incident response processes or having supported a live security incident.
  • Exposure to AI governance or emerging-technology legal issues.
Schedule & Logistics
  • This role is part‑time at approximately 24 hours per week, ideally in our NYC HQ Monday, Tuesday and Wednesday.

$90,000 - $130,000 a year

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