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POSITION TITLE: PAS (Process Automation System) Engineer / PAS Sr. Engineer
GROUP: Engineering & Services
REPORTS TO: Lifecycle Services Manager
Location: Cottonton, AL (Onsite support)
Territory: Cottonton, AL /Auburn, AL /Columbus, GA (or within 50 miles)

JOB SUMMARY:
Emerson Process Management is the world leader in the process control industry. The PAS Engineer provides aftermarket solution capabilities for DeltaV Distributed Control System product lines and has IT / OT product and service knowledge. Total Solutions will include activities such as on-site hardware/software support, system preventative maintenance, network communications troubleshooting, system configuration, and installation checkout/certification.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• On-site Hardware and Software Support: Support for our Customer with around the clock coverage for Hardware and Software issues.
• System Preventative Maintenance: Contract Customers require services to ensure 100% availability of their DCS systems. PMs may include, but not limited to Software Patch management, DeltaV upgrades, database back-ups, power and grounding checks, network communications troubleshooting, Backup and Recovery of workstations and cabinet cleaning
• Network Communications Troubleshooting: The ability to use various tools such as network analyzers, oscilloscopes, and protocol analyzers to diagnose and correct computer network communication issues.
• System Configuration: Assist in the configuration of process graphics, I/O configuration, and control logic troubleshooting for Automation projects.
• HyperV Host Support: Domain Controllers, Servers, and Virtual machines
• Remote User Support: Provide login support for all remote users to DeltaV terminal servers, this also includes P+F Thin Client installation and support
• Installation Checkout/Certification: Provide services to install and/or verify proper installation of all DCS system components.
• Training: Develop and conduct training and/or qualification programs.

Products & Services

• DeltaV DCS Systems
• Dell VRTX & HCI Host Systems
• Hyper-V hardware virtualization
• Acronis Backup and Recovery
• Emerson Asset Management Applications
• IT / OT installation
• Cyber Security Products
• Control Southern System Maintenance & Lifecycle Services

KNOWLEDGE & SKILLS:

• Minimum Associates Degree in IT/OT, Process Instrumentation/Controls or equivalent work experience.
• Minimum 2-5 years total experience in IT/OT, industrial maintenance, and/or process control functions.
• Emerson Process Management products and services knowledge with emphasis in DCS Systems is beneficial but not required.
• Essential performance skills are Decision Making and Problem Solving, Commitment to Task, Coping, Spoken Communications, Goal Setting, Organization & Planning, Team Building.

Travel Requirements: <10%. Position is static at customer site as full-time staff augmentation, but occasional travel may be required.

Essential Performance Skills Definitions:

• Decision Making and Problem Solving: Able to identify and take action in solving problems while exhibiting judgment and a realistic understanding of issues: able to use reason, even when dealing with emotional topics.
• Commitment to Task: Able to start and persist with specific courses of action while exhibiting high motivation and sense of urgency; willing to commit long hours of work and make personal sacrifice in order to reach goals.
• Coping: Able to maintain a mature problem-solving attitude while dealing with interpersonal conflict, hazardous conditions, personal rejection, hostility, or time demands.
• Spoken Communications: Able to clearly present information through the spoken word; influence or persuade others through oral presentation in positive or negative circumstances; listen well.
• Goal Setting: Able to define realistic, specific, and measurable goals and objectives; to prioritize objectives.
• Organization and Planning: Able to organize or schedule people, tasks, or services; to develop realistic action plans while being sensitive to time constraints and resource availability.
• Team Building: Able to work with people in such a manner as to build high morale and group commitments to goals and objectives.