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Virtual Program Manager Jobs in Chicago, IL (NOW HIRING)

Onboarding Program Manager

Elmhurst, IL · On-site

$82K - $124K/yr

Job Summary The Onboarding Program Manager is responsible for designing, building, and continuously ... Build structured onboarding journeys that blend digital learning, instructor-led or virtual ...

This role is responsible for delivering and managing sales enablement programs and training to ... training, virtual training and facilitation roles, along with curriculum design * 2+ years of ...

This role is responsible for delivering and managing sales enablement programs and training to ... training, virtual training and facilitation roles, along with curriculum design * 2+ years of ...

Technical Program Director

Chicago, IL · On-site

$170K - $255K/yr

Technical Program Director Technical Program Director Location: This role requires associates to be ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

New

Technical Program Director Location: This role requires associates to be in-office 3 days per week ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

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Virtual Assistant

Chicago, IL · Remote

$21.75 - $29.25/hr

This Virtual Assistant role is critical in helping Rise25 create successful and ROI-driven podcasts ... Manage our Gifting program to send gifts to clients, referral partners and team members * Assist ...

Technical Program Director

Chicago, IL · On-site

$132K - $172K/yr

This role is virtual, however requires the ability to flex across time zones and regions as ... Proactively manage executive stakeholder expectations; effectively communicate with and influence ...

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Virtual Program Manager information

See Chicago, IL salary details

$39.7K

$110.7K

$161.7K

How much do virtual program manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for virtual program manager in Chicago, IL is $110,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,900.00 and $136,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Program Manager, and why are they important?

To thrive as a Virtual Program Manager, you need strong project management abilities, organizational skills, and experience in leading remote teams, often supported by a bachelor’s degree and certifications like PMP or Agile. Familiarity with collaboration tools such as Slack, Asana, Microsoft Teams, and virtual conferencing platforms is typically required. Exceptional communication, problem-solving, and time management skills help you stand out in coordinating dispersed teams and stakeholders. These competencies are vital to ensure effective program delivery, stakeholder alignment, and seamless remote operations.

How does a Virtual Program Manager effectively coordinate teams and projects across different time zones?

As a Virtual Program Manager, you will often oversee teams and stakeholders located in multiple regions. Effective coordination typically involves leveraging digital collaboration tools, establishing clear communication protocols, and scheduling regular check-ins that accommodate various time zones. Flexibility and cultural sensitivity are key, as is documenting processes and decisions to ensure transparency. This approach helps maintain alignment and productivity across geographically dispersed teams.

What is a Virtual Program Manager?

A Virtual Program Manager is a professional who oversees and coordinates programs or projects remotely, typically using digital tools and platforms to manage teams, tasks, and deliverables. They are responsible for planning, executing, and monitoring projects to ensure they are completed on time and within budget. Virtual Program Managers communicate with stakeholders, resolve issues, and ensure that the program's objectives align with the organization’s goals. Their role is crucial in distributed or remote work environments, where collaboration happens primarily online.

What is the difference between Virtual Program Manager vs Virtual Project Manager?

AspectVirtual Program ManagerVirtual Project Manager
CredentialsTypically requires PMP or PgMP certificationOften requires PMP or CAPM certification
Work EnvironmentOversees multiple projects across various teams remotelyManages individual projects remotely
Employer & Industry UsageUsed in organizations managing multiple related projectsCommon in organizations focusing on specific projects
Search & Comparison IntentOften compared for scope and responsibilitiesCompared for specific project management tasks

The Virtual Program Manager oversees multiple related projects remotely, focusing on strategic alignment and overall program success. In contrast, the Virtual Project Manager manages individual projects, ensuring they meet deadlines, budgets, and scope. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Virtual Program Manager jobs in Chicago, IL? For Virtual Program Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Virtual Program Manager jobs in Chicago, IL look for? The top searched job categories for Virtual Program Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Virtual Program Manager jobs? Cities near Chicago, IL with the most Virtual Program Manager job openings:
Onboarding Program Manager

Onboarding Program Manager

Loomis

Elmhurst, IL • On-site

$82K - $124K/yr

Full-time

Posted 2 days ago


Job description

With over 140 years of innovation and service excellence, Burroughs keeps technology running for some of the largest financial institutions and retailers across North America. Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies-ensuring our customers experience maximum uptime and performance every day.
At Burroughs, we believe in growing our people as much as we grow our technology services. Many of our leaders began their careers in the field, and their success stories continue to inspire new generations of technicians, engineers, and support professionals. Our work is diverse, dynamic, challenging, and rewarding-but for those with curiosity, integrity, and a drive to learn, Burroughs is a place to build a lasting and meaningful career.
Job Summary
The Onboarding Program Manager is responsible for designing, building, and continuously improving a cohesive, unified, and repeatable onboarding program for Burroughs' technical workforce. This role sits within the Training organization and plays a critical role in accelerating speed to competency and confidence for new hires supporting Burroughs-serviced and installed products. This individual will leverage AI-enabled learning technologies, content curation and data-lake strategies, augmented reality (AR), and mentorship-style shadowing models to modernize onboarding across field service, technical support, and product-centric roles. The role blends instructional design, knowledge architecture, and emerging technology to ensure onboarding is scalable, measurable, and tightly aligned to operational outcomes.
Essential Functions / Key Responsibilities
  • Design and own a standardized, role-based onboarding framework that can be consistently deployed across products, regions, and technical roles.
  • Build structured onboarding journeys that blend digital learning, instructor-led or virtual sessions, mentorship-style shadowing, and hands-on labs and simulations.
  • Ensure onboarding content progresses logically from foundational knowledge to job-ready execution.

Knowledge, Skills & Abilities
  • AI-Enabled Learning & Knowledge Architecture
  • Leverage AI technologies to surface relevant onboarding content contextually, reduce time spent searching for technical information, and improve learner confidence during early field assignments.
  • Partner with relevant teams to aggregate technical content into a centralized, searchable knowledge data lake.
  • Apply metadata, tagging, and taxonomy standards to ensure content is discoverable and continuously usable.

Content Curation & Knowledge Consolidation
  • Identify and inventory all pockets of technical content across the organization.
  • Curate, normalize, and structure content into a single source of truth for onboarding and early-tenure support.
  • Establish governance for content quality, ownership, and lifecycle management.

Augmented Reality & Experiential Learning
  • Incorporate augmented reality (AR) and immersive learning approaches to support equipment familiarity, installation workflows, and maintenance and troubleshooting procedures.
  • Collaborate with SMEs and vendors to align AR use cases to real-world field scenarios.

Mentor & Shadowing Program Enablement
  • Design scalable mentorship-style onboarding models that pair new hires with experienced technicians or specialists.
  • Create structured shadowing plans, observation checklists, and skill validation milestones.
  • Ensure consistency and quality across regions while allowing for local operational nuance.

Measurement, Optimization & Continuous Improvement
  • Define onboarding KPIs tied to operational outcomes such as time to first independent job, time to productivity, early-tenure error rates or callbacks, and new-hire confidence metrics.
  • Use data and feedback to continuously refine onboarding pathways and learning assets.

Education & Experience
Preferred Qualifications
  • 2-5 years experience supporting field service, ATM, POS, smart safe, robotics, or unattended technology environments.
  • Familiarity with AR/VR learning platforms.
  • Experience with AI-powered search or knowledge tools.
  • Background in instructional design models.
  • Experience aligning onboarding outcomes to service or customer performance metrics.

Core Competencies
  • Systems thinking and learning architecture design.
  • Strong collaboration across technical and operational teams.
  • Ability to translate complex technical information into structured learning pathways.
  • Change leadership and influence without authority.
  • Data-driven decision making and continuous improvement mindset.

Physical Requirements & Working Conditions
  • This is a largely sedentary role requiring use of typical office equipment such as a computer, laptop, and phone.
  • Office-based position.

Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.