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Virtual Phone Assistant Jobs (NOW HIRING)

University of Colorado

Administrative Assistant II

Aurora, CO · On-site

$18.75 - $24.75/hr

Greet and assist virtual, phone and walk-in customers. * Schedule and prioritize appointments through the electronic health record (EHR) system for student providers and clinic patients. * Page ...

ZoraMD

Medical Virtual Assistant (Remote)

Philadelphia, PA · Remote

$20.25 - $27.25/hr

... phone calls to concerned clients on a weekly basis to get customer satisfaction and records patient / family complaints Technical Requirements: -Laptop or PC (Win 10, I5, 8GB RAM) -Wired Internet ...

Assist World

Virtual Front Desk Assistant

Virtual Assistant A well-established medical/aesthetic practice in Los Angeles, California, open ... phone call. * Schedule and manage bookings in Dr. Chrono (already configured) across multiple ...

Pyramid Consulting

Receptionist - Level 1

Wood Dale, IL · On-site

$18 - $20/hr

Welcome and assist guests, visitors, and employees entering the office. * Answer and direct ... Interview Process: 1 virtual/phone call Our client is a leading Commercial Real Estate Industry and ...

Pyramid Corporation

Receptionist - Level 1

Wood Dale, IL · On-site

$18 - $20/hr

Welcome and assist guests, visitors, and employees entering the office. * Answer and direct ... Interview Process: 1 virtual/phone call Our client is a leading Commercial Real Estate Industry and ...

Qureos Inc

$19 - $25.75/hr

Virtual Administrative Assistant About The Role PurePM is seeking a highly organised and proactive ... Handling incoming email correspondence and phone enquiries in a professional and timely manner.

Burjline Builders

Virtual Personal Assistant

$24 - $28/hr

Virtual Personal Assistant 111 Sign, a dynamic and rapidly growing full-colour printing company, is ... Handle and screen incoming email correspondence and phone calls, responding to enquiries promptly ...

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Virtual Phone Assistant information

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How much do virtual phone assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for virtual phone assistant in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What is a virtual phone assistant?

A Virtual Phone Assistant is a remote professional who manages phone calls and related communications for a business or individual. They answer calls, forward messages, schedule appointments, provide customer support, and handle basic inquiries, all from a remote location. Virtual Phone Assistants help businesses maintain a professional image and ensure that important calls are not missed, especially outside regular office hours. They often use specialized software or cloud-based phone systems to perform their duties efficiently.

What are some common challenges virtual phone assistants face when managing multiple clients or tasks simultaneously?

Virtual Phone Assistants often juggle calls, scheduling, and administrative tasks for several clients at once, which can make prioritization challenging. Staying organized and using time-management tools is key to ensuring no call or message is missed. Regular communication with clients about expectations and updates helps maintain clarity. Adopting standardized processes and digital tools, like CRM systems or shared calendars, can greatly reduce stress and improve efficiency in this fast-paced role.

What are the key skills and qualifications needed to thrive as a virtual phone assistant, and why are they important?

To thrive as a Virtual Phone Assistant, you need strong communication skills, attention to detail, and proficiency in administrative tasks, typically supported by a high school diploma or equivalent. Familiarity with VoIP phone systems, CRM software, and scheduling tools is commonly required. Excellent time management, adaptability, and customer service orientation are standout soft skills for this role. These skills ensure efficient call handling, positive customer interactions, and seamless remote support for clients or businesses.

What are popular job titles related to Virtual Phone Assistant jobs?

For Virtual Phone Assistant jobs, the most frequently searched job titles are:

Client Care (Sales) Virtual Assistant

Remote

LaunchPad Home Group
See more jobs at LaunchPad Home Groupexternal

Full-time

Re-posted 13 hours ago

Job description

LaunchPad Home Group, the leading national home inspection company, brings together a network of inspection, repair, and pest control companies to deliver unparalleled inspection services. Despite being the largest provider in the industry, we maintain a boots-on-the-ground approach, ensuring the highest standards of quality and integrity.
This position will support one of our premier brands in the SW, SE, NE and NW regions. LaunchPad Home Group is the industry-leading home, commercial, radon, and sewer line inspection company serving the US.
We are a team of hardworking, highly motivated, and client-focused professionals who thrive in a supportive and engaging work environment. Our mission is to empower local homeowners, home buyers, and real estate agents with the knowledge and confidence to make informed decisions.
At LaunchPad and across our family of brands, we take pride in fostering a collaborative, inclusive, and growth-driven culture. If you're looking for a company that values work-life balance, career development, and employee well-being, this is the place for you!
POSITION SUMMARY
The Client Care Sales Virtual Assistant is a vital member of our team, playing a key role in delivering exceptional service and contributing to the company's growth. This phone-focused position is dedicated to managing sales calls, providing quotes, booking inspections, and upselling ancillary services. As prospective clients' first point of contact, the Client Care Sales Virtual Assistant builds trust, fosters strong relationships, and creates a lasting first impression of our company. Through professional communication, this team member not only enhances business value but also ensures that clients are guided with clarity and confidence through one of the most significant decisions of their lives.
Role and Responsibilities
  • Handle incoming sales-related calls with the goal of booking inspections and providing prompt, professional assistance
  • Provide quotes, schedule inspections, and respond to inquiries from non-call channels (e.g., emails, texts)
  • Conduct outbound sales follow-ups on unscheduled orders to increase bookings and conversions
  • Educate clients and real estate agents on services and inspection options that best meet their needs
  • Actively upsell ancillary services to enhance scheduled inspections
  • Assist with non-sales inquiries via phone and non-call channels as needed
  • Check voicemails/emails for urgent issues and inspection schedules as directed by management
  • Complete additional tasks or special projects as assigned by RIA management

Skills
  • High school diploma, GED, or equivalent (additional education preferred but not required)
  • Proficient phone skills, with the ability to engage clients professionally and build rapport
  • Strong written and verbal communication skills, including active listening and a friendly, helpful communication style
  • Ability to adapt to changing business needs, processes, and technologies
  • Strong problem-solving skills, with the ability to think critically and resolve client concerns efficiently
  • Team-oriented with the ability to collaborate with colleagues to meet company goals
  • Familiarity with general administrative procedures and systems
  • Attention to detail, including proofreading and verifying information accuracy
  • Experience working remotely and within a distributed team (preferred)
  • Proficiency with computers, mobile devices, and customer service software (preferred)
  • Strong time management and organizational skills, with the ability to prioritize tasks effectively
  • Ability to follow instructions, adhere to policies, and maintain a quiet, undistracted work environment
  • Reliable high-speed internet connection
  • Previous call center, sales, or customer service experience is a plus

WHAT YOU WILL NEED
  • Reliable, fast internet connection
  • Distraction-free work environment
  • Ability to work in US time zones

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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