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Virtual Patient Intake Coordinator Jobs in Philadelphia, PA

Bryn Mawr Dermatology

Patient Coordinator VN/CV/CB

Wayne, PA · On-site

$15.75 - $20.75/hr

Patient Coordinator will be responsible for a variety of duties including patient registration ... Greeting incoming scheduled patients and adhering to intake procedures * Triage phone calls and ...

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Virtual Patient Intake Coordinator information

See Philadelphia, PA salary details

$31.3K

$44.8K

$84.3K

How much do virtual patient intake coordinator jobs pay per year?

As of May 28, 2026, the average yearly pay for virtual patient intake coordinator in Philadelphia, PA is $44,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $43,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Patient Intake Coordinator, and why are they important?

To thrive as a Virtual Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical terminology, often supported by experience in healthcare administration or medical office procedures. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and secure communication platforms is typically required. Excellent communication, problem-solving, and customer service skills help build trust and rapport with patients remotely. These skills are essential for accurately managing patient information, ensuring compliance, and delivering a seamless intake experience in a virtual healthcare environment.

What are some common challenges faced by Virtual Patient Intake Coordinators, and how can they be managed effectively?

Virtual Patient Intake Coordinators often face challenges such as managing high call volumes, ensuring accurate data entry, and maintaining clear communication with both patients and clinical staff. Navigating multiple software systems while providing empathetic, efficient service can be demanding, especially when handling sensitive patient information. To manage these challenges, coordinators benefit from strong organizational skills, attention to detail, and ongoing training on privacy protocols and technology platforms. Regular team check-ins and clear escalation pathways also help maintain workflow and support collaboration within the healthcare team.

What does a Virtual Patient Intake Coordinator do?

A Virtual Patient Intake Coordinator is responsible for collecting and managing patient information remotely before their medical appointments. They verify insurance details, gather medical histories, schedule appointments, and ensure all required forms are completed. Their role helps streamline the patient admission process, improves communication between patients and healthcare providers, and supports efficient clinic operations. This position typically involves using electronic health record (EHR) systems and communicating with patients via phone, email, or online portals.

What is the difference between Virtual Patient Intake Coordinator vs Virtual Medical Receptionist?

AspectVirtual Patient Intake CoordinatorVirtual Medical Receptionist
CredentialsMedical assistant certification or relevant healthcare trainingHigh school diploma or equivalent, some healthcare experience
Work EnvironmentRemote, healthcare provider offices, clinicsRemote, healthcare provider offices, clinics
Employer & IndustryHospitals, clinics, telehealth servicesMedical offices, clinics, telehealth platforms
Primary ResponsibilitiesScheduling, patient data collection, insurance verificationAnswering calls, scheduling appointments, patient communication

The Virtual Patient Intake Coordinator and Virtual Medical Receptionist roles share similarities in work environment and employer types, but the coordinator typically handles more detailed patient data and insurance tasks, requiring specific healthcare certifications. The receptionist focuses on communication and scheduling. Both roles are essential in healthcare settings, often performed remotely to improve patient experience.

What are popular job titles related to Virtual Patient Intake Coordinator jobs in Philadelphia, PA? For Virtual Patient Intake Coordinator jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Virtual Patient Intake Coordinator jobs in Philadelphia, PA look for? The top searched job categories for Virtual Patient Intake Coordinator jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Virtual Patient Intake Coordinator jobs? Cities near Philadelphia, PA with the most Virtual Patient Intake Coordinator job openings:
Virtual Patient Intake Coordinator jobs near you
In-Person Patient Care Coordinator

In-Person Patient Care Coordinator

Converge Medical Technology

King Of Prussia, PA • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

Exciting In-Person Patient Care Coordinator Opportunity! Be the hands-on support behind life-changing pain managementbringing care, education, and innovative solutions directly into patients' homes while ensuring they stay engaged, compliant, and on track toward recovery.

At Converge Medical Technology, we provide game-changing technology with empowering, personalized patient services as part of our in-home, multidisciplinary programs for chronic low back and neck pain. Our passion is to change people's lives. The genuine care and healing of our patients is our highest mission, and our goal is to help them get back to doing the things they love.

Our In-Person Patient Care Coordinators play a critical role in delivering exceptional patient experiences. By combining clinical judgment, patient education, and hands-on device management, you ensure patients receive safe, effective care while completing their treatment programs successfully.

Details:

  • Location: Travelling in King of Prussia, PA and surrounding area
  • Pay Range: $55,000

Key Responsibilities:

Deliver Patient Care & Device Support:

  • Coordinate with Clinical Operations to schedule device deliveries and pick-ups.
  • Deliver, set up, service, and retrieve devices in patients' homes.
  • Educate patients on proper device use, treatment protocols, and troubleshooting.
  • Collect patient outcomes and feedback to support ongoing care.

Monitor Progress & Ensure Compliance:

  • Apply clinical judgment to evaluate patient progress and determine next steps.
  • Conduct regular phone and virtual check-ins to support adherence and motivation.
  • Address patient concerns related to treatment tolerance, compliance, or device function.
  • Escalate urgent clinical or device issues to appropriate internal teams.
  • Provide follow up patient monitoring as needed.

Documentation & Compliance:

  • Maintain accurate patient documentation, including progress notes and provider updates.
  • Prepare documentation supporting medical necessity, authorizations, appeals, and billing.
  • Track patient outreach, activity, and outcomes in Salesforce and internal systems.
  • Follow HIPAA, Department of Labor regulations, and company policies.

Inventory & Operational Support:

  • Manage device inventory, storage units, and equipment transfers.
  • Replace defective units in coordination with warehousing.
  • Safely operate and maintain a company-issued vehicle per fleet policy.

Collaboration:

  • Partner with intake, collections, clinical operations, and sales teams to ensure seamless patient care and satisfaction.
  • Perform other duties as assigned.

Qualifications:

  • Associate's degree or higher in a health-related field with preferred concentration in exercise physiology, athletic training, exercise science, or physical education.
  • 23 years of experience working with patients in a clinical or care-focused setting or with clients as a personal trainer, athletic trainer or physical therapy assistant preferred.
  • Strong understanding of anatomy, musculoskeletal conditions, and injury recovery.
  • Excellent communication, organization, and time-management skills.
  • Ability to exercise independent judgment, solve problems, and manage patient concerns.
  • Comfort using CRM and documentation systems (Salesforce preferred).
  • Mechanically inclined with the ability to troubleshoot medical devices.
  • Valid driver's license and ability to regularly lift and transport equipment up to 75 lbs.
  • Mission-driven, patient-focused, team-oriented, and eager to continuously grow.

Why choose Converge Medical Technology? Our mission is Fun, Family, and Freedom. We encourage our team members to have fun at work, prioritize their family and work/ life balance, and have the freedom to improve how we do things. We offer medical, dental, and vision insurance, short- & long-term disability, FSA/ HSA options, 401k with matching, and so many more. Come and join a company that values its team as much as its growth!