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Virtual Operations Assistant Jobs in Minnesota (NOW HIRING)

Expleo

Customer AI Operations Engineer

Minneapolis, MN · On-site

$72K - $98K/yr

Trissential is seeking a Customer AI Operations Engineer to join our client's team and take ownership of the operational success of enterprise AI agents, virtual assistants, and generative AI ...

New

Expleo

Customer AI Operations Engineer

Minneapolis, MN · On-site +1

$72K - $98K/yr

Trissential is seeking a Customer AI Operations Engineer to join our client's team and take ownership of the operational success of enterprise AI agents, virtual assistants, and generative AI ...

New

3M

Operations Technician

Cottage Grove, MN · On-site

$98K - $120K/yr

Job Title Operations Technician Collaborate with Innovative 3Mers Around the World Choosing where ... virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The expected ...

New

3M

Operations Technician

Cottage Grove, MN · On-site

$98K - $120K/yr

Job Title Operations Technician Collaborate with Innovative 3Mers Around the World Choosing where ... virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The expected ...

New

Wolters Kluwer

Sales Operations Analyst

Minneapolis, MN · On-site

$63K - $108K/yr

About the Opportunity We are building a Revenue Operations function from the ground up inside our ... digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and ...

Wolters Kluwer

Sales Operations Analyst

Minneapolis, MN · On-site

$63K - $108K/yr

About the Opportunity We are building a Revenue Operations function from the ground up inside our ... digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and ...

Wolters Kluwer

Sales Operations Analyst

Minneapolis, MN · On-site

$63K - $108K/yr

About the Opportunity We are building a Revenue Operations function from the ground up inside our ... digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and ...

3M

CBG USAC Sales Operations Leader

Maplewood, MN · On-site

$221K - $270K/yr

Job Title CBG USAC Sales Operations Leader Collaborate with Innovative 3Mers Around the World ... virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The expected ...

3M

CBG USAC Sales Operations Leader

Maplewood, MN · On-site

$221K - $270K/yr

Job Title CBG USAC Sales Operations Leader Collaborate with Innovative 3Mers Around the World ... virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The expected ...

The Buckle

Assistant in Training

Saint Cloud, MN · On-site

$16 - $20/hr

... operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls ... Virtual Care 24/7 access to general, behavioral, and dermatology consultations. Mental Health ...

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All JobsOperations JobsVirtual Operations Assistant JobsVirtual Operations Assistant Jobs in Minnesota

Virtual Operations Assistant information

See Minnesota salary details

$11

$23

$33

How much do virtual operations assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for virtual operations assistant in Minnesota is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $26.83 per hour, depending on experience, location, and employer.

What is a virtual operations assistant?

Virtual Operations Assistants are remote professionals who support businesses with a range of operational tasks, such as scheduling, data entry, project coordination, and process management. They use digital tools to streamline workflows, manage communications, and help organizations run smoothly without being physically present in the office. Their role is especially valuable for companies looking to improve efficiency and reduce overhead costs by outsourcing administrative and operational work. Virtual Operations Assistants often have strong organizational skills and are adept at using cloud-based software and collaboration platforms.

What are the key skills and qualifications needed to thrive as a virtual operations assistant?

To thrive as a Virtual Operations Assistant, you need strong organizational skills, attention to detail, and experience with administrative tasks, often supported by a background in business or office administration. Familiarity with digital collaboration tools like Slack, Trello, Google Workspace, and scheduling or CRM software is typically required. Excellent communication, time management, and problem-solving abilities help you stand out in this remote role. Mastering these skills ensures smooth workflow, efficient task management, and reliable support to distributed teams and leadership.

How does a virtual operations assistant typically collaborate with remote teams to ensure smooth workflow management?

As a Virtual Operations Assistant, you will frequently coordinate with remote team members using cloud-based project management tools, shared documents, and regular video or chat meetings. Your role often involves monitoring project timelines, distributing tasks, and ensuring clear communication across different time zones. Building strong working relationships virtually is key to anticipating team needs and proactively resolving workflow bottlenecks. Adapting to various collaboration platforms and maintaining a high level of organization will help you succeed in supporting cross-functional teams remotely.

What is the difference between Virtual Operations Assistant vs Virtual Executive Assistant?

AspectVirtual Operations AssistantVirtual Executive Assistant
CredentialsBasic administrative skills, sometimes certifications in project management or office softwareSimilar credentials, often with experience supporting executives
Work EnvironmentRemote, supporting multiple departments or clientsRemote, supporting high-level executives or teams
Employer & IndustryBusinesses across various industries needing operational supportExecutives, entrepreneurs, or corporate teams
Search & Comparison IntentOften compared for operational support rolesCompared for high-level administrative support

The Virtual Operations Assistant focuses on supporting daily business operations, project coordination, and administrative tasks across departments. In contrast, the Virtual Executive Assistant primarily provides high-level administrative support directly to executives, managing schedules, communications, and strategic tasks. Both roles are remote and require strong organizational skills, but their scope and target employers differ.

What are the most commonly searched types of Virtual Operations jobs in Minnesota?

The most popular types of Virtual Operations jobs in Minnesota are:

What are popular job titles related to Virtual Operations Assistant jobs in Minnesota?

For Virtual Operations Assistant jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Virtual Operations Assistant jobs in Minnesota look for?

The top searched job categories for Virtual Operations Assistant jobs in Minnesota are:

What cities in Minnesota are hiring for Virtual Operations Assistant jobs?

Cities in Minnesota with the most Virtual Operations Assistant job openings:

Virtual Operations Assistant jobs near you

Customer AI Operations Engineer

Expleo

Minneapolis, MN • On-site

$72K - $98K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Overview
Location: Hybrid Preferred (Minneapolis, MN or Denver, CO) | Remote Considered
Employment Type: Full-time
Are you passionate about ensuring AI solutions deliver real business value after deployment? Trissential is seeking a Customer AI Operations Engineer to join our client's team and take ownership of the operational success of enterprise AI agents, virtual assistants, and generative AI solutions in production. This is a unique opportunity to influence AI quality, governance, adoption, and business outcomes while partnering with product, engineering, operations, and business stakeholders.
What's in It for You?
  • Be the operational owner of cutting-edge AI solutions used across a large enterprise environment
  • Drive measurable improvements in AI quality, adoption, customer experience, and ROI
  • Collaborate with Product, AI Engineering, Operations, Security, Governance, and business SMEs
  • Gain exposure to Responsible AI practices, enterprise governance programs, and AI observability platforms
  • Work in a highly visible role where your insights directly influence AI strategy and operational outcomes
  • Opportunity to help define long-term AI operational standards and potentially transition into a permanent role

Your Role & Responsibilities
  • Own the operational performance of AI-powered solutions after implementation and hypercare
  • Monitor AI quality, response accuracy, relevance, compliance, adoption, and business outcomes
  • Develop and maintain operational scorecards covering containment, satisfaction, escalation rates, retrieval effectiveness, response quality, latency, and utilization
  • Review transcripts and AI conversations to evaluate accuracy, grounding, compliance, and overall response quality
  • Investigate hallucinations, retrieval failures, misrouted interactions, prompt issues, knowledge gaps, and workflow breakdowns
  • Manage and optimize Knowledge Hub performance through content gap analysis, search quality evaluations, source validation, and freshness monitoring
  • Support Responsible AI monitoring activities including privacy validation, governance reporting, audit readiness, bias reviews, and guardrail compliance
  • Coordinate incident investigations and identify root causes across business and technical teams
  • Translate operational findings into prioritized backlog items for Product Owners and AI Engineering teams
  • Measure and report value realization, including productivity gains, self-service adoption, customer outcomes, utilization metrics, and ROI
  • Develop operational procedures, governance standards, and knowledge-transfer documentation to support long-term sustainability

Skills & Experience You Should Possess
  • 5+ years of experience in technology operations, analytics, product operations, quality engineering, knowledge management, conversational AI, or a related field
  • At least 2 years supporting AI agents, conversational AI platforms, virtual assistants, or generative AI solutions in a production environment
  • Experience evaluating AI responses through transcript reviews, response grading, hallucination analysis, and quality scorecards
  • Strong operational analytics experience with dashboards, KPIs, performance reporting, and trend analysis
  • Knowledge of retrieval operations, search effectiveness, knowledge management, source validation, and content-gap analysis
  • Experience investigating production incidents and driving root-cause analysis efforts
  • Understanding of Responsible AI principles, governance frameworks, privacy considerations, and compliance monitoring
  • Excellent communication skills with the ability to explain AI quality issues and business impacts to diverse stakeholders
  • Strong documentation, organizational, and continuous-improvement capabilities

Bonus Points If You Have
  • Experience supporting AI agents within customer service, customer operations, or contact center environments
  • Hands-on experience with Microsoft Copilot Studio, Salesforce Agentforce, enterprise chatbot platforms, or related AI ecosystems
  • Experience with AI observability tools, conversation analytics platforms, and evaluation frameworks
  • Familiarity with Jira or similar work-management platforms
  • Background working within regulated, utility, audit-sensitive, healthcare, financial services, or privacy-focused environments
  • Experience supporting enterprise search and retrieval systems

Education & Certifications You Need
  • Bachelor's degree in Information Technology, Computer Science, Business Analytics, Data Analytics, Engineering, or a related discipline, or equivalent practical experience
  • Relevant certifications in Microsoft, Cloud Technologies, AI, IT Service Management, Product Operations, Analytics, or Data Management are beneficial
  • Certifications are valued but do not replace hands-on production AI operations experience

What We Offer
At Trissential, we believe talented professionals should have meaningful opportunities to create measurable impact while continuing to grow their careers. By joining our client's team, you'll help shape the future of enterprise AI operations while working in a collaborative and supportive environment.
  • Competitive Compensation - $90-$100 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
  • Comprehensive Benefits for you and your dependents - Extensive Medical Plans, Dental, Vision, HSA with company contribution, company sponsored Life Insurance and Short / Long term disability insurance, a host of voluntary plans including legal, hospital, accident, pet wellness, and 401k with matching
  • Paid Holidays and Paid Time Off
  • Career Development and Advancement - Expleo is a global company in 29 Countries worldwide with a high focus on development
  • Strong Team Culture - Collaborate with experienced professionals who value precision, performance, and teamwork

Please note: This position is open only to candidates authorized to work in the United States.
Ready to be part of something exciting?
If you're passionate about operational excellence, AI quality, governance, and ensuring AI delivers measurable business value, we encourage you to apply and help shape the future of enterprise AI operations with Trissential and our client.

Apply