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Virtual Office Receptionist information

What is the difference between Virtual Office Receptionist vs Virtual Administrative Assistant?

AspectVirtual Office ReceptionistVirtual Administrative Assistant
Primary RoleHandling incoming calls, greeting clients, managing front-desk tasks remotelyPerforming a variety of administrative tasks like scheduling, email management, data entry
CredentialsTypically no formal certification, strong communication skillsOften requires organizational or administrative certifications
Work EnvironmentRemote, client-facing, front-desk supportRemote, back-office support for executives or teams
Industry UsageCommon in customer service, reception, and front-desk rolesCommon in business support, executive assistance, and administrative roles

The Virtual Office Receptionist primarily manages front-desk tasks remotely, focusing on call handling and client greeting. In contrast, the Virtual Administrative Assistant provides broader administrative support, including scheduling and document management. Both roles are essential for remote business operations but serve different functions within an organization.

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Virtual Office Receptionist jobs near you

Medical Office Front Desk Receptionist

ATI Physical Therapy

Pewaukee, WI

$15.25 - $19/hr

Full-time

Re-posted 2 days ago

ATI Physical Therapy rating

7.2

Company rating: 7.2 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

345th of 894 rated healthcare providers

Job description

Overview

Leverage your healthcare office experience and expertise in billing, coding, and insurance authorizations in a front office role where you'll support patient intake, scheduling, and accurate claims-while serving as a key point of contact for clinic operations.

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

Responsibilities

Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems Manages and facilitates patient scheduling, intake, check in processes Responsible for completing benefit verifications timely and accurately Responsible for ensuring charges and documentation are completed timely and delivered to the client Responsible for point of service (e.g. copay) collection Keeps clinic stocked appropriately as needed

QualificationsMinimum EducationRequired: High School diploma or equivalentPreferred:  Minimum ExperienceRequired: 1 or more years in an administrative position   Preferred: Previous health care office experience Previous medical billing and coding  Knowledge of benefit verification and authorization  Knowledge Skills and Abilities The ability to communicate effectively and professionally  Proficient with Microsoft Office Suite Bilingual language skills in some clinics preferred Virtual Employee?NoLocation/Org Data : Dept Number1022Employment Type: FULL_TIME

What ATI Physical Therapy employees say

Pay

Benefits

Hours and flexibility

Workplace

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About ATI Physical Therapy

Sourced by ZipRecruiter

ATI Physical Therapy, headquartered in Bolingbrook, Illinois, is a leader in the physical therapy industry in the United States. Established in 1996 by physical therapist Greg Steil, ATI Physical Therapy has grown to house over 860 clinic locations across the country. They provide a host of services encompassing physical therapy, sports medicine, workers’ compensation services, home health, and more. The company’s mission is to exceed customer expectations by providing the highest quality of care in a friendly and encouraging environment.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Bolingbrook, IL, US

Year founded

1996

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