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Virtual Office Receptionist information

What is the difference between Virtual Office Receptionist vs Virtual Administrative Assistant?

AspectVirtual Office ReceptionistVirtual Administrative Assistant
Primary RoleHandling incoming calls, greeting clients, managing front-desk tasks remotelyPerforming a variety of administrative tasks like scheduling, email management, data entry
CredentialsTypically no formal certification, strong communication skillsOften requires organizational or administrative certifications
Work EnvironmentRemote, client-facing, front-desk supportRemote, back-office support for executives or teams
Industry UsageCommon in customer service, reception, and front-desk rolesCommon in business support, executive assistance, and administrative roles

The Virtual Office Receptionist primarily manages front-desk tasks remotely, focusing on call handling and client greeting. In contrast, the Virtual Administrative Assistant provides broader administrative support, including scheduling and document management. Both roles are essential for remote business operations but serve different functions within an organization.

What are the most commonly searched types of Office Receptionist jobs in Wisconsin? The most popular types of Office Receptionist jobs in Wisconsin are:
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Virtual Office Receptionist jobs near you
Medical Office Front Desk Receptionist

Medical Office Front Desk Receptionist

ATI Physical Therapy

Germantown, WI • On-site

$15.75 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

ATI Physical Therapy rating

7.2

Company rating: 7.2 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

326th of 864 rated healthcare providers

Job description

Overview
As the Medical Receptionist/Office Specialist, you serve as the front office point of contact for business ancillary service locations and are responsible to ensure timely and accurate responses to the client and patient requests.
You are responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.
This a fully on-site position at our medical office partner facility in Germantown, WI.
Benefits Highlights
We offer a competitive compensation package with an incentive plan, and comprehensive benefits, including:
  • Paid Time Off: Generous PTO, holiday pay, CEU, and "Be Well Days" to recharge, prioritize mental and physical health.
  • Medical, Dental & Vision Coverage: Flexible plan options.
  • 401(k) Match: Competitive employer matching.
  • Childcare Tuition Assistance: Discounted rates.
  • Health Savings & Flexible Spending Accounts: Tax-saving options.
  • Short- & Long-Term Disability: 100% employer paid income protection plans.
  • Life Insurance: Employer-paid and voluntary options.
  • Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs.
  • Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access.*
  • Corporate Discounts: Exclusive deals for employees.
  • And more! Click here for the complete list of benefit offerings

* NEW 2026 benefit!
If you're passionate about patient care and eager to work with a Great Place To Work Certified team, we'd love to hear from you!
Responsibilities
• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
• Manages and facilitates patient scheduling, intake, check in processes
• Responsible for completing benefit verifications timely and accurately
• Responsible for ensuring charges and documentation are completed timely and delivered to the client
• Responsible for point of service (e.g. copay) collection
• Keeps clinic stocked appropriately as needed
Qualifications
Minimum Education
Required:
• High School diploma or equivalent
Minimum Experience
Required:
• 1 or more years in an administrative position
Preferred:
• Previous health care office experience
• Previous medical billing and coding
• Knowledge of benefit verification and authorization
Knowledge Skills and Abilities
• The ability to communicate effectively and professionally
• Proficient with Microsoft Office Suite
• Bilingual language skills in some clinics preferred
Virtual Employee?
No

What ATI Physical Therapy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About ATI Physical Therapy

Sourced by ZipRecruiter

ATI Physical Therapy, headquartered in Bolingbrook, Illinois, is a leader in the physical therapy industry in the United States. Established in 1996 by physical therapist Greg Steil, ATI Physical Therapy has grown to house over 860 clinic locations across the country. They provide a host of services encompassing physical therapy, sports medicine, workers’ compensation services, home health, and more. The company’s mission is to exceed customer expectations by providing the highest quality of care in a friendly and encouraging environment.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Bolingbrook, IL, US

Year founded

1996

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