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How much do virtual monitor attendant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual monitor attendant in the United States is $15.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Virtual Monitor Attendant vs Virtual Security Guard?

AspectVirtual Monitor AttendantVirtual Security Guard
CredentialsBasic certifications, monitoring trainingSecurity licenses, certifications
Work EnvironmentRemote, online monitoring stationsRemote or on-site security posts
Employer & IndustryProperty management, surveillance servicesSecurity firms, private security
Common Search/ComparisonYesYes

The Virtual Monitor Attendant primarily focuses on remotely observing security footage or monitoring systems, often requiring basic certifications and working in a remote environment. In contrast, the Virtual Security Guard typically holds security licenses and may work remotely or on-site to provide security services. Both roles serve the security industry but differ in credentials and work settings, making the Virtual Monitor Attendant more specialized in remote monitoring tasks.

What are the typical challenges faced by virtual monitor attendants and how can they be addressed?

Virtual Monitor Attendants often encounter challenges such as maintaining vigilance during long monitoring shifts, effectively communicating incidents to on-site teams, and managing multiple camera feeds simultaneously. Staying focused and alert is crucial, so regular short breaks and a supportive work environment help mitigate fatigue. Clear protocols and ongoing training also ensure that attendants can identify and respond to incidents efficiently, fostering strong collaboration with security or healthcare teams.

What are the key skills and qualifications needed to thrive as a virtual monitor attendant?

To thrive as a Virtual Monitor Attendant, you need attention to detail, situational awareness, and basic healthcare or security knowledge, often supported by a high school diploma or equivalent. Familiarity with remote monitoring software, surveillance camera systems, and communication platforms is typically required. Strong observation skills, clear communication, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for ensuring patient safety, promptly detecting issues, and collaborating effectively with on-site staff in real-time monitoring environments.

What is a virtual monitor attendant?

Virtual Monitor Attendants are professionals who remotely observe and monitor patients, security footage, or other activities via video feeds to ensure safety and compliance. They work from a centralized location, using technology to keep a watchful eye on various environments, often in healthcare, security, or educational settings. Their responsibilities may include identifying and reporting safety concerns, communicating with on-site staff, and documenting incidents. This role helps organizations enhance safety and efficiency while utilizing fewer on-site resources.
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Virtual Monitor Attendant jobs near you
Infographic showing various Virtual Monitor Attendant job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 13% Part Time, 7% Temporary, and 7% Contract. Highlights an 80% In-person, 7% Hybrid, and 13% Remote job distribution, with an average salary of $32,486 per year, or $15.6 per hour.

Virtual Patient Monitor - Full Time - Day Hours - 2 Allegheny Center Pittsburgh

Highmark Health

Pittsburgh, PA • On-site, Remote

Full-time

Re-posted 21 days ago

Highmark Health rating

7.8

Company rating: 7.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Company :
Allegheny Health NetworkJob Description :
GENERAL OVERVIEW:
This position will provide continuous observation and surveillance of multiple patients across the AHN network requiring close observation via a central command center. This position will work cooperatively with nursing and hospital teams across the network to maintain a safe environment and ensure optimal patient safety and comfort.
ESSENTIAL RESPONSIBILITIES
  • Maintains visual observation at all times, monitoring patient behavior and movements utilizing patient monitoring software. Recognizes behaviors that could result in potential harm to the patients and verbally redirects them over digital audio devices that is in patient room. (60%)
  • Immediately communicates needs to the nursing staff based on patient needs and assistance. Communicates with internal/external customers/colleagues in a courteous, positive, empathetic and professional manner. Provides shift-to-shift hand off to virtual monitoring attendants and nursing staff of pertinent information/behaviors. (10%)
  • Provides floor staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Identifies potential safety hazards within the room and communicates with the hospital staff for immediate intervention. (10%)
  • Provides patient with explanations as necessary but does not counsel or provide opinions while maintaining patient's dignity and privacy. (10%)
  • Demonstrates safe work practice and attitude, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs. (10%)
  • Other duties as assigned or requested.

QUALIFICATIONS:
Required
  • High school / GED
  • 1 year of previous patient care experience
  • Capable of continuous monitoring of multiple patients at one time
  • Proficient computer skills
  • Critical thinking skills
  • Decisive judgement
  • Ability to work independently while maintaining accuracy, consistency, and patient confidentiality
  • Ability to use de-escalation techniques
  • Ability to communicate verbally, calmly and courteously in stressful situations.
  • Knowledge of medical terminology

Preferred
  • None

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice

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About Highmark Health

Sourced by ZipRecruiter

A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best. Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia, and eastern and northwestern New York with customers in 50 states and the District of Columbia. We passionately serve individual consumers and fellow businesses alike. And our companies cover a diversified spectrum of essential health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions. Our financial position reflects strength and stability, with our year-end 2022 consolidated revenues totaling $26 billion. And we're proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.

Industry

Health care and social assistance and insurance services

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

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