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Virtual Monitor Attendant Jobs (NOW HIRING)

Trinity Health

Trinity Health of New England is looking for an ONSITE Virtual Monitoring Attendant; VMA to join our team. This person is responsible for continuous monitoring on patients requiring close observation ...

Trinity Health

Virtual Monitoring Attendant

Maywood, IL · On-site +1

$16.50 - $22.11/hr

... Virtual Monitoring. This Role Will Be Responsible For: * Continuous visual alertness without ... Monitor patient behaviors and movements via closed circuit camera with pan/tilt/zoom capabilities

Trinity Health

$16.50 - $22.11/hr

... Virtual Monitoring. This Role Will Be Responsible For : * Continuous visual alertness without ... Monitor patient behaviors and movements via closed circuit camera with pan/tilt/zoom capabilities

Trinityhealth

$16.50 - $22.11/hr

... Virtual Monitoring. This Role Will Be Responsible For : * Continuous visual alertness without ... Monitor patient behaviors and movements via closed circuit camera with pan/tilt/zoom capabilities

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How much do virtual monitor attendant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual monitor attendant in the United States is $15.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Virtual Monitor Attendant vs Virtual Security Guard?

AspectVirtual Monitor AttendantVirtual Security Guard
CredentialsBasic certifications, monitoring trainingSecurity licenses, certifications
Work EnvironmentRemote, online monitoring stationsRemote or on-site security posts
Employer & IndustryProperty management, surveillance servicesSecurity firms, private security
Common Search/ComparisonYesYes

The Virtual Monitor Attendant primarily focuses on remotely observing security footage or monitoring systems, often requiring basic certifications and working in a remote environment. In contrast, the Virtual Security Guard typically holds security licenses and may work remotely or on-site to provide security services. Both roles serve the security industry but differ in credentials and work settings, making the Virtual Monitor Attendant more specialized in remote monitoring tasks.

What are the typical challenges faced by virtual monitor attendants and how can they be addressed?

Virtual Monitor Attendants often encounter challenges such as maintaining vigilance during long monitoring shifts, effectively communicating incidents to on-site teams, and managing multiple camera feeds simultaneously. Staying focused and alert is crucial, so regular short breaks and a supportive work environment help mitigate fatigue. Clear protocols and ongoing training also ensure that attendants can identify and respond to incidents efficiently, fostering strong collaboration with security or healthcare teams.

What are the key skills and qualifications needed to thrive as a virtual monitor attendant?

To thrive as a Virtual Monitor Attendant, you need attention to detail, situational awareness, and basic healthcare or security knowledge, often supported by a high school diploma or equivalent. Familiarity with remote monitoring software, surveillance camera systems, and communication platforms is typically required. Strong observation skills, clear communication, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for ensuring patient safety, promptly detecting issues, and collaborating effectively with on-site staff in real-time monitoring environments.

What is a virtual monitor attendant?

Virtual Monitor Attendants are professionals who remotely observe and monitor patients, security footage, or other activities via video feeds to ensure safety and compliance. They work from a centralized location, using technology to keep a watchful eye on various environments, often in healthcare, security, or educational settings. Their responsibilities may include identifying and reporting safety concerns, communicating with on-site staff, and documenting incidents. This role helps organizations enhance safety and efficiency while utilizing fewer on-site resources.
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Virtual Monitor Attendant jobs near you
Infographic showing various Virtual Monitor Attendant job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 13% Part Time, 7% Temporary, and 7% Contract. Highlights an 80% In-person, 7% Hybrid, and 13% Remote job distribution, with an average salary of $32,486 per year, or $15.6 per hour.

Virtual Monitoring Attendant - Full-time 36 hours, Nights

Trinity Health

Remote

Full-time

Medical, PTO

Re-posted 20 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 887 rated healthcare providers

Job description

Employment Type:
Full timeShift:
12 Hour Night Shift
Description:
Trinity Health Of New England is looking for an on-site Virtual Monitoring Attendant to join our team of mission-driven healthcare innovators. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors. This person is responsible for assisting the nursing staff in the continuous monitoring of patients requiring close observation via remote camera monitoring.
The ideal candidate will work cooperatively with the nursing staff and other patient health care personnel to maintain a safe environment and ensure optimal patient safety and comfort.
Top Reasons to Work at Trinity Health of New England:
• Innovative Patient-Centric environment
• Great benefits
• Career growth and advancement potential
• Diverse and Inclusive Culture
Work Hours/Shift : Full-time (36 hours) - 7:00 p.m. to 7:30 a.m., must work every other weekend/holiday as scheduled
You Will Be Responsible For:
  • Exceptional Patient Care: Maintains visual observation at all times, monitoring patient behaviors and movements. Remains alert at all times while on duty and recognizes behaviors that could result in potential harm to patient. Supports the plan of care for patient requiring virtual monitoring. Verbally redirects patient over digital 2-way audio device. Immediately summons the nursing staff if the patient requires assistance. Provides for patient comfort, safety, and protects dignity, privacy and confidentiality.
  • Excellent Communications: Communicates with internal/external customers/colleagues in a courteous, positive, empathetic and professional manner. Provides shift-to-shift hand off to virtual monitoring attendants and nursing staff of pertinent information/ behaviors
  • Maintain Patient Safety: Provides nursing staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Provides for patient comfort, safety, and protects dignity, privacy and confidentiality

Requirements:
  • Education: General knowledge normally acquired by completing a high school diploma or equivalent required.
  • Capable of continuous monitoring of up to 16 patients at one time.
  • Ability to communicate verbally, calmly and courteously in stressful situations
  • Ability to work Independently maintaining accuracy, consistency and maintaining patient confidentiality
  • Basic Computer skills
  • Ability to pass drug screenings and background checks

Preferred Skills:
  • Experience: Previous experience working in a healthcare setting

About Trinity Health Of New England:
Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.
Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.
Employees can also take advantage of extra benefits specific to each hospital.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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Workplace

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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