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Virtual Medical Assistant Jobs in Rochester, NY (NOW HIRING)

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

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Virtual Medical Assistant information

See Rochester, NY salary details

$11

$24

$33

How much do virtual medical assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual medical assistant in Rochester, NY is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.02 per hour, depending on experience, location, and employer.

What is a virtual medical assistant?

A Virtual Medical Assistant is a remote professional who provides administrative and clinical support to healthcare providers via digital communication tools. They handle tasks such as scheduling appointments, managing patient records, processing billing and insurance claims, and sometimes assisting with telehealth visits. Virtual Medical Assistants help streamline healthcare operations, allowing doctors and clinics to focus more on patient care while ensuring efficient workflow. Their work is performed remotely, often from home or a centralized service center, making healthcare services more accessible and organized.

What does a virtual medical assistant do?

Virtual medical assistants perform administrative tasks to help a healthcare facility run smoothly. In this remote position, your responsibilities include entering patient data into files, maintaining a database of records, scheduling appointments for patients, and collecting information for patient health assessments online or over the phone. In some virtual medical assistant jobs, you also work with the medical billing staff to verify insurance coverage before the physician or other clinical staff provides treatment to a patient and submit billing information to insurance companies after the services are completed. Virtual medical assistants may also follow up with patients to check on the status of their condition or direct incoming calls to the appropriate medical professional.

What are the key skills and qualifications needed to thrive as a virtual medical assistant?

To thrive as a Virtual Medical Assistant, you need a background in healthcare administration or medical assisting, familiarity with medical terminology, and strong organizational skills. Proficiency with electronic health records (EHRs), telehealth platforms, and secure communication systems is typically required. Excellent communication, attention to detail, and discretion help build trust with patients and support effective remote collaboration with healthcare teams. These skills ensure efficient virtual patient care, accurate record-keeping, and seamless coordination in a digital healthcare environment.

What are some common challenges virtual medical assistants face when supporting remote healthcare teams, and how can they overcome them?

Virtual Medical Assistants often encounter challenges such as coordinating across different time zones, maintaining clear communication with healthcare providers, and ensuring data security when handling sensitive patient information. To overcome these, it's important to establish consistent communication channels, be proactive in scheduling, and stay updated on HIPAA compliance best practices. Leveraging secure telehealth platforms and regularly checking in with team members can also help maintain workflow efficiency and patient care standards.

What is the difference between Virtual Medical Assistant vs Medical Secretary?

AspectVirtual Medical AssistantMedical Secretary
CredentialsMedical assisting certification or relevant trainingHigh school diploma; administrative or medical office training
Work EnvironmentRemote, often from homeMedical office or hospital setting
Employer & IndustryHealthcare providers, clinics, telehealth servicesHospitals, clinics, private practices
Common TasksPatient scheduling, data entry, basic medical documentationScheduling appointments, managing files, answering phones

While both roles support healthcare operations, Virtual Medical Assistants primarily work remotely handling clinical and administrative tasks, whereas Medical Secretaries typically work onsite managing administrative duties in medical offices. The roles overlap in scheduling and documentation but differ in work environment and specific responsibilities.

How much does a virtual medical assistant make?

A virtual medical assistant typically earns between $15 and $25 per hour, with annual salaries ranging from approximately $30,000 to $50,000. Compensation varies based on experience, certifications, and the employer's location and size.

What are the most commonly searched types of Virtual Medical jobs in Rochester, NY?

The most popular types of Virtual Medical jobs in Rochester, NY are:

What are popular job titles related to Virtual Medical Assistant jobs in Rochester, NY?

For Virtual Medical Assistant jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Virtual Medical Assistant jobs?

Cities near Rochester, NY with the most Virtual Medical Assistant job openings:

Infographic showing various Virtual Medical Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,072 per year, or $24.1 per hour.

Document Imaging Assistant

University of Rochester

Rochester, NY • On-site

$18 - $25.14/hr

Other

Re-posted 6 hours ago


University Of Rochester rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

126th of 619 rated colleges and universities


Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

2619 W Henrietta Rd, Rochester, New York, United States of America, 14623

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

900170 Health Info Mgmt-DataIntegrity

Work Shift:

UR - Day (United States of America)

Range:

UR URG 103 H

Compensation Range:

$18.00 - $25.14

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Transfers paper and virtual documents into an electronic medical record (EMR). Prepares, scans, indexes and performs quality checks on documents prior to placement into the appropriate EMR. Analyzes and determines resolution when documents are missing information.

ESSENTIAL FUNCTIONS

  • Prepares medical record documents prior to scanning. Screens all incoming documents to verify appropriateness for placement in EMR and ensures documents are not currently in patients’ EMR. Analyzes and determines resolution when documents are missing information such as barcodes and patient identifiers.

  • Batches documents in proper order for prioritization, using document types and tracking dates. Uses judgment when documents received from outside organizations are over the allowable scanning limit. Communicates when necessary with providers and office personnel for proper documentation and verification for placement into the EMR.

  • Scans documents utilizing imaging software, which interfaces into an EMR. Ensures proper image quality and calibrates scanner as appropriate.

  • Indexes each medical record document appropriately using defined data elements, ensuring each document is assigned to the correct patient, account, and document type. Reviews and determines proper alignment, readability, and correct number of documents have been scanned.

  • Performs quality checks on scanned medical record documents that have been saved for review of accuracy and error resolution prior to submission to EMR. Compares electronic documents to paper batches. Verifies correct patient, correct account, and proper document type. Determines any corrections that are needed, including but not limited to, proper rearrangement, relocation of incorrectly filed documents and replacement of documents deemed to be of unacceptable quality.

  • Approves final submission of scanned medical record documents into EMR. Prepares, retains, and/or summarizes data, records and reports.

  • Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

  • High School diploma or equivalent and 1 year of relevant experience required

  • Associate's degree preferred

  • Or equivalent combination of education and experience

  • Medical terminology and electronic medical records experience preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.

Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals.

At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.


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