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Virtual Live Chat Jobs in Georgia (NOW HIRING)

David's Bridal, LLC.

Retail Keyholder

Buford, GA · On-site

$14.20 - $17.94/hr

Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs ... During any live interview (virtual or in-person), candidates must not use real-time generative AI ...

David's Bridal, LLC.

Retail Keyholder

Macon, GA · On-site

$12.75 - $16.14/hr

Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs ... During any live interview (virtual or in-person), candidates must not use real-time generative AI ...

David's Bridal, LLC.

Retail Keyholder

Augusta, GA · On-site

$14.20 - $17.94/hr

Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs ... During any live interview (virtual or in-person), candidates must not use real-time generative AI ...

David's Bridal, LLC.

Store Manager

Savannah, GA · On-site

$52K - $78K/yr

... Chat Outs. • Monitors individual team member performance and developing action plans for ... During any live interview (virtual or in-person), candidates must not use real-time generative AI ...

DMI

Jr. Service Desk Analyst, Technician

Atlanta, GA

$63K - $70K/yr

... chat channels. * Conduct initial troubleshooting and analysis of reported IT issues, escalating ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

DMI

Jr. Service Desk Analyst, Technician

Atlanta, GA · On-site

$63K/yr

... chat channels. * Conduct initial troubleshooting and analysis of reported IT issues, escalating ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

DMI

Jr. Service Desk Analyst, Technician

Atlanta, GA

$19.75 - $27/hr

... chat channels. * Conduct initial troubleshooting and analysis of reported IT issues, escalating ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

Cargill

Manager, Network Engineering

Atlanta, GA · On-site

... live well. With over 160 years of experience as a family company, we look ahead while remaining ... To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

DMI

Mid-Level Service Desk Analyst, Technician

Atlanta, GA

$19.75 - $27/hr

... and chat. * Provide courteous, professional service by utilizing pre-approved knowledge base ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

Cargill

Manager, Network Engineering

Atlanta, GA · On-site

... live well. With over 160 years of experience as a family company, we look ahead while remaining ... To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

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Showing results 21-40

All JobsLive Chat JobsVirtual Live Chat JobsVirtual Live Chat Jobs in Georgia

Virtual Live Chat information

See Georgia salary details

$9

$20

$28

How much do virtual live chat jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual live chat in Georgia is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.12 per hour, depending on experience, location, and employer.

What is a virtual live chat?

A Virtual Live Chat job involves providing customer service, support, or sales assistance to clients and customers via online chat platforms. Employees in this role typically respond to questions, resolve issues, and offer information in real-time, all through a chat interface rather than phone or in-person interactions. These jobs are often remote and require strong written communication skills, multitasking ability, and good problem-solving skills. Virtual Live Chat roles are popular among companies that want to offer quick, efficient support to their users.

What are the key skills and qualifications needed to thrive as a virtual live chat agent?

To thrive as a Virtual Live Chat Agent, you need excellent written communication, fast and accurate typing skills, and a high school diploma or equivalent. Familiarity with live chat software (such as Zendesk, LiveChat, or Intercom) and basic CRM systems is typically required. Strong problem-solving abilities, patience, and customer-focused empathy make someone excel in this role. These skills are crucial for efficiently resolving customer inquiries, maintaining a positive brand image, and ensuring customer satisfaction in a digital environment.

What are some common challenges faced by virtual live chat representatives, and how can they be managed effectively?

Virtual Live Chat representatives often encounter challenges such as handling high volumes of simultaneous chats, managing difficult or frustrated customers, and maintaining accuracy while working quickly. To succeed, it's important to develop strong multitasking skills, stay organized, and use available resources like canned responses and knowledge bases. Regular communication with your support team and ongoing training can also help you stay updated on product changes and best practices, making it easier to provide efficient, accurate support.

What is the difference between Virtual Live Chat vs Customer Service Representative?

AspectVirtual Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, online platform-basedOffice or remote, depending on employer
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and service sectors
Job FocusHandling online chats, providing instant supportHandling phone calls, emails, and in-person inquiries

Virtual Live Chat roles focus on online, real-time customer support via chat platforms, often remotely. Customer Service Representatives may handle various communication channels, including calls and emails, in diverse settings. Both roles require strong communication skills but differ mainly in their work environment and interaction methods.

What are the most commonly searched types of Live Chat jobs in Georgia?

The most popular types of Live Chat jobs in Georgia are:

What are popular job titles related to Virtual Live Chat jobs in Georgia?

For Virtual Live Chat jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Virtual Live Chat jobs in Georgia look for?

The top searched job categories for Virtual Live Chat jobs in Georgia are:

What cities in Georgia are hiring for Virtual Live Chat jobs?

Cities in Georgia with the most Virtual Live Chat job openings:

Virtual Live Chat jobs near you
Infographic showing various Virtual Live Chat job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $42,851 per year, or $20.6 per hour.

Education Coordinator

The Georgia Society of CPAs

Atlanta, GA • On-site

Other

Medical, Retirement, PTO

Posted 4 days ago

Job description

JOB DESCRIPTION

The Georgia Society of CPAs (GSCPA), a professional association serving nearly 12,000 members, seeks an Education Operations Coordinator. The Education Coordinator supports the successful delivery of GSCPA's continuing professional education (CPE) programs by providing exceptional customer service, monitoring live educational events, managing participant communications, and ensuring accurate completion of post-program administrative processes. This role serves as the primary point of contact for learners during live educational programs and plays a critical role in delivering a high-quality learning experience.

The position combines technical support, customer service, operational coordination, and continuous process improvement to ensure members receive timely assistance and a seamless educational experience.

This position is a hybrid position, primarily remote work. Healthcare, 401(k), PTO, and other benefits provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Customer Support & Member Experience

  • Serve as the primary customer service support member for the department, managing communication channels such as email inboxes and department phone calls.
  • Respond to member questions regarding registrations, attendance, completion certificates, cancellations, audit questions and technical issues
  • Resolve customer issues promptly while maintaining excellent service standards.
  • Escalate complex issues appropriately.
  • Identify recurring customer concerns and recommend process improvements.

Certificate & Completion Administration

  • Process and distribute CPE completion certificates
  • Verify attendance records and participation requirements
  • Resolve attendance discrepancies
  • Maintain documentation required for compliance

Learning Operations Support

  • Assist with preparation of livestream events
  • Verify course materials and links
  • Assist with presenter communications
  • Assist with course setup and quality assurance
  • Support post-event evaluations

Live Stream Course Assistance

  • Launch, monitor, and close daily livestream CPE programs
  • Verify presenters, moderators, and attendees can successfully access virtual learning platforms
  • Monitor audio, video, chat, attendance, polling, and participant engagement throughout programs
  • Troubleshoot technical issues or coordinate with the Technology team when necessary
  • Communicate promptly with instructors and participants regarding technical concerns
  • Ensure attendance monitoring and participation requirements meet compliance standards
  • Document technical issues and recommend improvements

Continuous Improvement & Reporting

  • Track common customer service trends
  • Report recurring technical issues
  • Identify opportunities to improve learner experience
  • Recommend process improvements
  • Assist in developing FAQs, knowledge base articles, and standard operating procedures
  • Collect participant feedback related to technology and user experience

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

  • Bachelor’s degree in business or related field
  • One year of customer service, education administration, event support, or operations experience
  • Strong written and verbal communication skills
  • Exceptional organizational skills
  • Ability to manage multiple priorities simultaneously
  • Strong attention to detail
  • Ability to take direction well and complete tasks in a timely manner
  • Comfortable learning new technology platforms
  • Proficiency with Microsoft Office

Preferred

  • Experience supporting virtual meetings or webinars
  • Experience with Zoom Webinar, Microsoft Teams, or similar platforms
  • Experience with Learning Management Systems (LMS)
  • Experience in continuing education, association management, or higher education

Core Competencies

  • Customer Focus
  • Technical Aptitude
  • Problem Solving
  • Adaptability
  • Organization & Time Management
  • Professional Communication
  • Attention to Detail
  • Initiative
  • Teamwork
  • Continuous Improvement

 

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