ZipRecruiter

Log In

1

Virtual Chat Assistant Jobs in Georgia (NOW HIRING)

MCI Careers

Virtual Banker - Mid-Shift

Savannah, GA · Remote

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access ... We are seeking a detail-oriented and customer-focused Virtual Banker to support clients through ...

MCI Careers

Virtual Banker Mid-Shift

Savannah, GA · Remote

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access ... We are seeking a detail-oriented and customer-focused Virtual Banker to support clients through ...

MCI Careers

Virtual Banker - Mid-Shift

Savannah, GA · On-site +1

$11.50 - $14.50/hr

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access ... We are seeking a detail-oriented and customer-focused Virtual Banker to support clients through ...

VillageMD

Physician Assistant - Family Medicine

Mcdonough, GA · On-site

$91K - $123K/yr

Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...

VillageMD

Advanced Practice Provider (APP)

Mcdonough, GA · On-site

$99K - $128K/yr

Nurse Practitioner (NP) Or Physician Assistant (PA) VillageMD is currently seeking a Nurse ... Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via ...

Pavion

Warehouse Assistant

Alpharetta, GA · On-site

$19 - $24/hr

... talented and motivated Warehouse Assistant to join our Security business unit. Primary ... MS Teams experience (Chat, create and/or attend necessary virtual meetings) * Proven ability to ...

next page

Showing results 1-20

All JobsChat JobsVirtual Chat Assistant JobsVirtual Chat Assistant Jobs in Georgia

Virtual Chat Assistant information

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.
What are popular job titles related to Virtual Chat Assistant jobs in Georgia? For Virtual Chat Assistant jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Virtual Chat Assistant jobs in Georgia look for? The top searched job categories for Virtual Chat Assistant jobs in Georgia are:
What cities in Georgia are hiring for Virtual Chat Assistant jobs? Cities in Georgia with the most Virtual Chat Assistant job openings:
Virtual Chat Assistant jobs near you
Infographic showing various Virtual Chat Assistant job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Entry Level Chat Support

CannaSense Total Wellness

Warner Robins, GA • On-site

$16.75 - $22/hr

Other

Re-posted 14 days ago

Job description

CannaSense Total Wellness
Cultivating Responsible Cannabis Use
CannaSense Total Wellness is currently training volunteers across the country to help man our chat support system. You do not have to be a computer guru, but you should be comfortable with a computer, have great internet connection and a few 2 hour blocks of free time. You can only qualify if you are in the collective.
Work From Home Office
This is a virtual work from home office position. Warner Robins, Georgia is only the office location in charge of our volunteer program.
Scheduling Plan
We are training volunteers to sign in to our chat system and assist other patients. To keep things running smoothly, we need a scheduling structure.
What we need.

  1. 2 Hour dedicated Time Slots - Patients need your full attention.
  2. Time Slots Scheduled Weekly - update your availability weekly.
  3. You are free to do more. But we schedule in 2 hour time slots.

NOTE: We do not need a resume for this position.
ALSO NOTE: This is a required position for any candidate who wishes to apply for any other position with us in the future.

Apply