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Virtual Chat Assistant Jobs in Georgia (NOW HIRING)

VillageMD

Advanced Practice Provider (APP)

Johns Creek, GA

$80K - $111K/yr

VillageMD is currently seeking a Nurse Practitioner (NP) or Physician Assistant (PA) to join our ... Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via ...

VillageMD

Advanced Practice Provider (APP)

Locust Grove, GA · On-site

$75K - $104K/yr

VillageMD is currently seeking a Nurse Practitioner (NP) or Physician Assistant (PA) to join our ... Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via ...

VillageMD

Advanced Practice Provider (APP)

Stone Mountain, GA · On-site

$78K - $108K/yr

VillageMD is currently seeking a Nurse Practitioner (NP) or Physician Assistant (PA) to join our ... Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via ...

VillageMD

Advanced Practice Provider (APP)

Johns Creek, GA · On-site

$80K - $111K/yr

VillageMD is currently seeking a Nurse Practitioner (NP) or Physician Assistant (PA) to join our ... Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via ...

VillageMD

Advanced Practice Provider (APP)

Stone Mountain, GA · On-site

$78K - $108K/yr

VillageMD is currently seeking a Nurse Practitioner (NP) or Physician Assistant (PA) to join our ... Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via ...

VillageMD

Advanced Practice Provider (APP)

Locust Grove, GA · On-site

$75K - $104K/yr

VillageMD is currently seeking a Nurse Practitioner (NP) or Physician Assistant (PA) to join our ... Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via ...

Emory Healthcare

LPN / Telehealth Nursing

Atlanta, GA · On-site

$26.60 - $31.62/hr

... virtual nursing care using telecommunication technologies (telephone, video, chat, etc.). 2. Assess patient needs using clinical protocols, guidelines, and Synergy model for Care. 3. Assist with ...

RIT Solutions, Inc.

Solution Architect

Atlanta, GA · On-site

$60.50 - $79.75/hr

... Healthcare Virtual Assistant (YAVA) / Live Chat - A hybrid/SAFE program with the objective of delivering a world class voice/chat self service capability replacing our heritage IVR's with ...

RELX

Technical Support Analyst I

Alpharetta, GA

$40K - $67K/yr

... to assist them in evaluating and predicting risk and enhancing operational efficiency. Our ... Ability to multitask and manage phone, email, and chat interactions simultaneously * Professional ...

LexisNexis

Technical Support Analyst I

Alpharetta, GA · On-site

$40K - $67K/yr

... to assist them in evaluating and predicting risk and enhancing operational efficiency. Our ... Ability to multitask and manage phone, email, and chat interactions simultaneously * Professional ...

RELX Group plc

Technical Support Analyst I

Alpharetta, GA · On-site

$40K - $67K/yr

... to assist them in evaluating and predicting risk and enhancing operational efficiency. Our ... Ability to multitask and manage phone, email, and chat interactions simultaneously * Professional ...

Brilliant Earth

Sales Associate, Jewelry

Atlanta, GA

$19 - $21/hr

... virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast ...

Brilliant Earth

Sales Associate, Jewelry

Alpharetta, GA · On-site

$19 - $21/hr

... virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast ...

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All JobsChat JobsVirtual Chat Assistant JobsVirtual Chat Assistant Jobs in Georgia

Virtual Chat Assistant information

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.
What are popular job titles related to Virtual Chat Assistant jobs in Georgia? For Virtual Chat Assistant jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Virtual Chat Assistant jobs in Georgia look for? The top searched job categories for Virtual Chat Assistant jobs in Georgia are:
What cities in Georgia are hiring for Virtual Chat Assistant jobs? Cities in Georgia with the most Virtual Chat Assistant job openings:
Virtual Chat Assistant jobs near you
Infographic showing various Virtual Chat Assistant job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Advanced Practice Provider (APP)

Summit Health

Stone Mountain, GA • On-site

$78K - $108K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Job description

About Our Company
We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
VillageMD is currently seeking a Nurse Practitioner (NP) or Physician Assistant (PA) to join our team-based primary care practice in Stone Mountain, GA!
We're looking for providers who share our passion for excellence and enthusiasm to drive positive change while serving all ages in our community.
We offer:
  • Robust clinical and operations framework supports the providers ability to take care of patients
  • Access to clinical leaders including APP Directors to facilitate knowledge-sharing opportunities across a network of colleagues who are leading the transformation of primary care
  • Cross-trained care management and population health teams including pharmacy and social workers embedded in the clinics and virtual to support our primary care providers to provide comprehensive care to patients
  • Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via Suki reducing administrative burden
  • Flexible scheduling with a commitment to support our Advanced Practice Providers in achieving work/life balance
  • Robust clinical leadership clinical support to promote provider success, including dedicated 1:1 time at quarterly connects with leadership as well as practice meetings and town hall meetings all providing opportunities to focus on communication to foster clarity, transparency, and strong relationships with colleagues

Personal and professional skills for success:
  • Must be a graduate and certified from an accredited advanced practice program
  • Two or more years of outpatient clinical experience as a Physician Assistant, preferred but not required
  • Comfortable treating pediatric and adult patients, conducting comprehensive or episodic health history and physical assessment of patients/families with acute, chronic and/or potential health problems
  • Current, unrestricted license in practicing state or be eligible for licensure
  • Active Drug Enforcement Agency (DEA) registration or be eligible for registration
  • Must possess active Medicare/Medicaid Enrollment or be eligible to enroll
  • Certified in Basic Life Support (BLS) or Advanced Cardiac Life Support (ACLS)
  • Comfortable with Electronic Medical Record (EMR) system; Athena preferred

#LI-AM1 #joinVMDAPP
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

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