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Virtual Library Assistant Jobs in Illinois (NOW HIRING)

CENTER FOR RESEARCH

Accounting Supervisor

Chicago, IL · On-site

$70K - $80K/yr

The Center for Research Libraries (CRL) seeks an Accounting Supervisor to support the organization ... Support accounting assistant by reviewing and reconciling mailed check deposits, electronic ...

Miller Cooper & Co., Ltd.

Marketing Specialist

Chicago, IL · Hybrid

$65K - $90K/yr

Maintain proposal templates, content libraries, and bios * Coordinate with Operations Specialist on ... Build and distribute external newsletters and alerts * Assist with firm-wide communications Social ...

Apex Systems

Genesys Developer/Architect

Oak Brook, IL · Remote

Support the onboarding of new service lines and clinics onto the Genesys platform. * Assist with ... Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

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Virtual Library Assistant information

See Illinois salary details

$11

$23

$32

How much do virtual library assistant jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for virtual library assistant in Illinois is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $26.54 per hour, depending on experience, location, and employer.

How does a Virtual Library Assistant typically collaborate with librarians and library patrons in a remote setting?

As a Virtual Library Assistant, you will frequently interact with librarians, library staff, and patrons through digital platforms such as email, chat, and video conferencing. Your responsibilities may include assisting patrons with research requests, troubleshooting access to electronic resources, and supporting librarians in managing digital collections. Communication is key, as you’ll often coordinate with team members to resolve issues or develop new virtual services. Being proactive and responsive helps ensure seamless remote support and a positive experience for all users.

What is the difference between Virtual Library Assistant vs Library Clerk?

AspectVirtual Library AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentRemote, online platformsOn-site in libraries or public facilities
Employer & Industry UsageLibraries, educational institutions, online servicesPublic, academic, or special libraries
Common Search & ComparisonOften compared for customer service and administrative tasksCompared for in-person assistance and clerical duties

The Virtual Library Assistant typically works remotely, handling online customer inquiries, cataloging, and administrative tasks, while the Library Clerk works on-site, assisting patrons directly and managing physical library materials. Both roles support library operations but differ mainly in work environment and daily responsibilities.

What is a Virtual Library Assistant?

A Virtual Library Assistant is a professional who helps library users access resources, answer reference questions, and navigate digital library systems remotely, typically via chat, email, or video call. They assist with catalog searches, digital borrowing, research support, and troubleshooting access to online databases and e-books. This role allows patrons to receive library services without visiting a physical library, making information and resources more accessible to a wider audience.

What are the key skills and qualifications needed to thrive as a Virtual Library Assistant, and why are they important?

To thrive as a Virtual Library Assistant, you need a solid understanding of library science fundamentals, information organization, and customer service, often supported by coursework or experience in library settings. Familiarity with integrated library systems (ILS), digital cataloging tools, and online reference platforms is typically required. Strong communication, problem-solving, and digital literacy skills help you assist users remotely and manage multiple inquiries efficiently. These skills ensure users receive timely, accurate support and that digital resources are managed effectively in a virtual environment.
What are popular job titles related to Virtual Library Assistant jobs in Illinois? For Virtual Library Assistant jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Virtual Library Assistant jobs in Illinois look for? The top searched job categories for Virtual Library Assistant jobs in Illinois are:
What cities in Illinois are hiring for Virtual Library Assistant jobs? Cities in Illinois with the most Virtual Library Assistant job openings:
Virtual Library Assistant jobs near you
Customer Service Manager - State Farm Agent Team Member

Customer Service Manager - State Farm Agent Team Member

State Farm

Morton Grove, IL • On-site

$45K - $60K/yr

Full-time

PTO

Posted 14 days ago

State Farm rating

7.5

Company rating: 7.5 out of 10

Based on 1,363 frontline employees who took The Breakroom Quiz

195th of 261 rated insurance

Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Office Manager - State Farm Agency (Morton Grove, IL) (Bilingual Spanish a plus)
Location:
6126 Lincoln Avenue, Morton Grove, IL 60053 - just east of the Morton Grove Library on Lincoln Ave
About the Agency:
Mae Trongkamsataya's team prides itself on being more than just an insurance office; they're committed community partners serving Chicago, Morton Grove, Niles, Glenview, Skokie, and beyond across Illinois, Wisconsin, and Indiana
This multilingual agency excels at personalized service-offering policies in English, Spanish, Burmese, Thai, and Vietnamese. Their office is known for thoughtful service, strong local presence, and genuine care, supported by glowing customer feedback and high ratings.
Position Overview:
We're seeking an Office Manager to lead day-to-day operations and support Mae's mission: helping customers manage life's uncertainties through personalized insurance and lifelong relationships.
Key Responsibilities:
  • Lead and coordinate daily agency operations, including staff supervision, workflow organization, and coverage across product lines such as Auto, Home, Business, Life, Pet, and Health Insurance
  • Maintain office hours alignment: Mon-Wed 9 AM-6 PM, Thu 9 AM-6 PM, Fri 9 AM-5 PM, Closed weekends (with after-hours by appointment)
  • Serve as a liaison between clients and the agent-ensuring exceptional customer service, scheduling appointments (in-person and virtual), handling billing and claims inquirie
  • Train, mentor, and motivate staff (like Aide Hernandez and team) to maintain high standards in licensing, client interaction, and product knowledge
  • Oversee licensing compliance within the office-ensuring all team members hold valid P&C licenses and meet continuing education requirements.
  • Assist with localized community outreach efforts, including virtual appointments and educational events
  • Manage administrative tasks-office correspondence, vendor relations, insurance carrier communications, and maintaining confidentiality and professionalism in all client interactions.

Who You Are:
  • Licensed in Property & Casualty Insurance - Essential for the role.
  • Experienced in Insurance Agency Operations - You understand workflow, compliance, and customer service within a multi-line agency environment.
  • Strong Leader & Organizer - You thrive guiding teams, optimizing processes, and maintaining a professional office environment.
  • Excellent Communicator - You're customer-focused and adept at briefing clients and staff about complex insurance products in clear, empathetic terms.
  • Tech-Savvy & Adaptable - Comfortable with scheduling tools, billing and claims systems, and supporting both in-person and virtual client interactions.
  • Community-Oriented - You value building trust and long-term relationships with clients and community partners.
  • Bilingual Spanish a BIG PLUS!

Why Join This Team:
  • Be part of a highly-rated, community-focused agency with a reputation for excellent, multilingual service
  • Enjoy a stable and structured work schedule with flexibility for virtual or after-hours appointments
  • Opportunity to grow within the agency, with a supportive environment that values advancement, professional development, and team success
  • Be an integral part of Mae's mission to protect local families and small businesses through meaningful relationships and tailored insurance solutions

Compensation & Benefits:
  • Salary commensurate with experience.
  • Competitive benefit package (e.g. paid time off, training, commission incentives) reflective of agency offerings
  • Indirect employment via an independent contractor agent; not directly employed by State Farm

Compensation: $45,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Morton Grove, IL and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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