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Virtual Library Assistant Jobs in Illinois (NOW HIRING)

Champaign Public Library

Business Specialist

Champaign, IL · On-site

$32.83 - $41.92/hr

... * Assist and advise customers with their use of library resources, including books, movies, music ... and virtual professional development opportunities and training * Assist with monitoring and ...

Ryan Companies

VDC Engineer

Chicago, IL · On-site

$75K - $94K/yr

Add to library of common virtual construction elements to be used on future projects * Work with ... Assist in writing work instructions and creating training videos * A large portion of time will be ...

Ryan Companies

VDC Engineer

Chicago, IL · On-site

$75K - $94K/yr

Add to library of common virtual construction elements to be used on future projects * Work with ... Assist in writing work instructions and creating training videos * A large portion of time will be ...

Ryan Companies

VDC Engineer

Chicago, IL · On-site

$75K - $94K/yr

Add to library of common virtual construction elements to be used on future projects * Work with ... Assist in writing work instructions and creating training videos * A large portion of time will be ...

Ryan Companies

VDC Engineer

Chicago, IL · On-site

$75K - $94K/yr

Add to library of common virtual construction elements to be used on future projects * Work with ... Assist in writing work instructions and creating training videos * A large portion of time will be ...

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Virtual Library Assistant information

See Illinois salary details

$11

$23

$32

How much do virtual library assistant jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for virtual library assistant in Illinois is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $26.54 per hour, depending on experience, location, and employer.

How does a Virtual Library Assistant typically collaborate with librarians and library patrons in a remote setting?

As a Virtual Library Assistant, you will frequently interact with librarians, library staff, and patrons through digital platforms such as email, chat, and video conferencing. Your responsibilities may include assisting patrons with research requests, troubleshooting access to electronic resources, and supporting librarians in managing digital collections. Communication is key, as you’ll often coordinate with team members to resolve issues or develop new virtual services. Being proactive and responsive helps ensure seamless remote support and a positive experience for all users.

What is the difference between Virtual Library Assistant vs Library Clerk?

AspectVirtual Library AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentRemote, online platformsOn-site in libraries or public facilities
Employer & Industry UsageLibraries, educational institutions, online servicesPublic, academic, or special libraries
Common Search & ComparisonOften compared for customer service and administrative tasksCompared for in-person assistance and clerical duties

The Virtual Library Assistant typically works remotely, handling online customer inquiries, cataloging, and administrative tasks, while the Library Clerk works on-site, assisting patrons directly and managing physical library materials. Both roles support library operations but differ mainly in work environment and daily responsibilities.

What is a Virtual Library Assistant?

A Virtual Library Assistant is a professional who helps library users access resources, answer reference questions, and navigate digital library systems remotely, typically via chat, email, or video call. They assist with catalog searches, digital borrowing, research support, and troubleshooting access to online databases and e-books. This role allows patrons to receive library services without visiting a physical library, making information and resources more accessible to a wider audience.

What are the key skills and qualifications needed to thrive as a Virtual Library Assistant, and why are they important?

To thrive as a Virtual Library Assistant, you need a solid understanding of library science fundamentals, information organization, and customer service, often supported by coursework or experience in library settings. Familiarity with integrated library systems (ILS), digital cataloging tools, and online reference platforms is typically required. Strong communication, problem-solving, and digital literacy skills help you assist users remotely and manage multiple inquiries efficiently. These skills ensure users receive timely, accurate support and that digital resources are managed effectively in a virtual environment.
What are popular job titles related to Virtual Library Assistant jobs in Illinois? For Virtual Library Assistant jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Virtual Library Assistant jobs in Illinois look for? The top searched job categories for Virtual Library Assistant jobs in Illinois are:
What cities in Illinois are hiring for Virtual Library Assistant jobs? Cities in Illinois with the most Virtual Library Assistant job openings:
Virtual Library Assistant jobs near you
Business Specialist

Business Specialist

Champaign Public Library

Champaign, IL

Full-time

Posted 2 days ago

Job description

Description Under the supervision of the Adult Services Manager, the Business Specialist at the Champaign Public Library assists customers who want to create, start, or grow their business. This position is responsible for developing business-related programs, community partnerships, young entrepreneur programming, seminars, roundtables, and coordinating guest speakers. The Business Specialist is responsible for providing customized business reference assistance to individuals and training staff to use the library's business-related resources.

This position requires initiative and the ability to build partnerships with local experts, execute programming, and recruit speakers. Schedule includes a mix of daytime, evening, and weekend hours. Open until filled, with first review of applicants on June 15, 2026.

Examples of Duties Develop, implement, and evaluate business-related programming Coordinate business-related programs requiring outside speakers Develop and expand library's holding of business-related print and digital resources Conduct outreach to educate public and raise awareness of business resources at the library Build partnerships with relevant leaders, businesses, organizations, and groups Attend networking events to build rapport with community members and local businesses Train staff to use and understand business-related resources to assist customers with business information needs Maintain current awareness of developments in technology as they relate to libraries and library users, including knowledge of mobile and handheld devices Assist and advise customers with their use of library resources, including books, movies, music, media, and digital resources Assists with training staff and volunteers Answer informational and reference questions for customers Attend and participate in professional activities, conferences, and committees, including on-site and virtual professional development opportunities and training Assist with monitoring and correcting customer behavior to ensure a safe and welcoming environment Participates in departmental and library-wide training and activities, including technology and safety training Provides excellent internal and external customer service Other duties as assigned Requirements Experience with entrepreneurship, business practices and business development Ability to maintain a varied schedule, including day, evening, and weekend rotations Knowledge of business trends Knowledge of business-related print and digital resources Ability to issue guidance and ensure compliance with the Library's Rules of Conduct Exceptional customer service skills and enthusiasm for working with the public Excellent written and oral communication skills Proficiency with workplace productivity software, including skills in Microsoft Office Suite Able to vary work schedule as needed Valid driver's license, acceptable driving history, and personal automobile for job-related transportation Satisfactory pre-employment background check Acceptable Experience and Training Master of Business Administration (MBA) or Master of Library Science degree (MLS) from ALA-accredited institution required Customer service experience in a public library experience preferred Knowledge of Spanish and/or French is helpful Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities

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