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Virtual Insurance Claims Jobs in Georgia (NOW HIRING)

Liberty Mutual

Casualty Claims Adjuster Hybrid

Suwanee, GA · Hybrid

$57K - $91K/yr

There may be several in-office days per month for the first few months following initial virtual ... Basic knowledge of legal liability, general insurance policy coverage and State Tort Law preferred.

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Virtual Insurance Claims information

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$10

$19

$36

How much do virtual insurance claims jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for virtual insurance claims in Georgia is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $21.73 per hour, depending on experience, location, and employer.

What are common challenges faced in a virtual insurance claims role and how can they be managed?

Professionals in Virtual Insurance Claims often encounter challenges such as effectively assessing damages remotely, managing high volumes of digital documentation, and maintaining clear communication with clients without in-person interaction. To succeed, it’s important to be proficient with claims management software, stay organized, and develop strong virtual communication skills. Collaborating closely with adjusters, appraisers, and clients through video calls and secure platforms also helps ensure accuracy and customer satisfaction.

What is the difference between Virtual Insurance Claims vs Insurance Adjusters?

AspectVirtual Insurance ClaimsInsurance Adjusters
CredentialsTypically requires claims processing certifications, insurance knowledgeRequires state licensing, adjuster certifications
Work EnvironmentRemote, online claims processingOn-site or field inspections, office settings
Industry UsageInsurance companies, third-party claims servicesInsurance companies, independent firms
Job FocusReviewing and processing insurance claims remotelyInvestigating, inspecting, and settling claims in person or remotely

Virtual Insurance Claims professionals primarily handle claims processing remotely, focusing on reviewing and managing insurance claims online. Insurance Adjusters often conduct in-person inspections and investigations. Both roles require insurance knowledge, but adjusters need licensing and field experience, while virtual claims roles emphasize remote processing skills.

What skills and qualifications are needed to thrive as a virtual insurance claims specialist?

To thrive as a Virtual Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processes, and analytical skills, often supported by a relevant degree or experience in insurance. Familiarity with claims management software, digital documentation tools, and sometimes certifications such as AIC (Associate in Claims) are typically important. Excellent communication, attention to detail, and problem-solving abilities help you stand out in this remote role. These skills are crucial for accurately processing claims, preventing fraud, and ensuring a positive customer experience in a virtual environment.

What is a virtual insurance claims specialist?

Virtual insurance claims are claims that are processed and managed remotely, often using digital tools such as mobile apps, video calls, or online platforms. Instead of meeting an adjuster in person, policyholders can submit documentation and communicate with claims representatives online. This approach streamlines the claims process, reduces the need for in-person visits, and can speed up claim resolution times. Virtual claims are increasingly popular for auto, property, and health insurance due to their convenience and efficiency.
What are the most commonly searched types of Insurance Claims jobs in Georgia? The most popular types of Insurance Claims jobs in Georgia are:
What are popular job titles related to Virtual Insurance Claims jobs in Georgia? For Virtual Insurance Claims jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Virtual Insurance Claims jobs in Georgia look for? The top searched job categories for Virtual Insurance Claims jobs in Georgia are:
What cities in Georgia are hiring for Virtual Insurance Claims jobs? Cities in Georgia with the most Virtual Insurance Claims job openings:
Virtual Insurance Claims jobs near you
Infographic showing various Virtual Insurance Claims job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,278 per year, or $19.8 per hour.

Trainee Field Property Adjuster

Capstone ISG Inc

Marietta, GA • On-site

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Description:

Capstone ISG is one of the nation's fastest growing Independent Adjustment firms. As we continue to grow our business, we look for people who offer inspiration with an internal drive for results. Our team members are focused on customer service and are dedicated to making Capstone a fun and rewarding place to work. Come grow with us.


MANDATORY PAID 30 DAY -IN PERSON TRAINING IN CHARLOTTE, NC- ACCOMMODATIONS AND TRAVEL PROVIDED -

Benefits Include:

  • Competitive salary with annual raises
  • Quarterly performance bonuses
  • Medical, Dental, Vision
  • 401 (k)
  • Short and Long Term Disability
  • Life Insurance
  • Sick, Vacation and Holiday Pay
  • Fitness Membership Reimbursement
  • Company paid training
Construction Background Strongly Preferred

Primary Responsibilities:

  • Conducts field investigations to resolve residential and commercial property claims.
  • Examines and applies claims forms, policies and endorsements, client instructions and other records to determine coverage and client exposure.
  • Adjusts all elements of Property Loss claims of varying levels of severity and complexity.
  • Sets loss reserves.
  • Prepares written reports by collecting and summarizing information required by client.
  • Prepares settlement letters, denial letters, Reservations of Rights and other letters as needed.
  • Maintains expected case load.
  • Maintains company reputation and integrity of work product by complying with federal and state regulations and service standards.
  • Maintains professional and technical knowledge through continuing education.
  • May assist less-experienced adjusters with claims handling when requested
  • Participates in special projects or performs duties in other areas if requested.
  • Documents damage and prepares written estimates using Xactimate software.
  • Handles content inventories to include moderate to complex pricing analysis and prepares claim inventory reports.
  • Conducts subrogation investigations.
  • Engages and manages consultants/independent contractors to assist in determining facts, causation, damage and exposure.
  • Keeps the client and the insured informed about the claim status with clear, timely and accurate written/oral communication.
  • Negotiates settlement of claims of varying complexity under the direction of the Claims Manager or Supervisor.
  • Travels to loss locations in assigned territory
  • Records time and expense charges to bill clients.
  • Maintains adjuster license(s) when required.
Requirements:


  • Requires a high school diploma; advanced education beyond high school preferred or an equivalent combination of education and experience.
  • Previous experience as a claims adjuster or must complete Capstone specified adjuster training if no experience.
  • If previous adjuster experience, working knowledge of Xactimate is preferred.
  • Must be licensed, or have the ability to obtain license(s), as required by state and local jurisdictions to adjust insurance claims.
  • Must have valid driver’s license.

Skills and Competencies:

  • Ability to work in a high volume, fast paced environment managing multiple tasks.
  • Ability to provide excellent service to policyholders and clients.
  • Ability to efficiently operate a computer and related claims and business software.
  • Effective analytical and problem-solving skills necessary to make decisions and resolve conflict
  • Good verbal and written communication skills.
  • Good attention to detail.
  • Strong analytical and mathematical ability.
  • Ability to work independently in a virtual environment when required.
  • Good organizational and time management skills.

Physical Demand Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, auto travel is required.

Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a vehicle. Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Ability to work in a confined or restricted area. Kneeling, crouching, crawling, standing, sitting, walking, pushing, pulling, etc. as is required to inspect claims. Ability to work outdoors, exposed to all weather conditions.