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Virtual Insurance Claims Jobs in Florida (NOW HIRING)

Bartram Family Dental Care

Business Office Assistant

Largo, FL · On-site

$14.50 - $18.75/hr

File patient insurance claims and follow up on outstanding claims, verification of benefits and ... Availability to attend virtual training sessions (or in-person) periodically throughout the year TB ...

Ethos Risk Services

Entry-Level Investigator

Orlando, FL · On-site

$18/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Initial training will be held via virtual classroom then transition into on-the-job training.Paid ...

Ethos Risk Services

Entry-Level Investigator

Naples, FL · On-site

$43K - $53K/yr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Initial training will be held via virtual classroom then transition into on-the-job training.

Ethos Risk Services

Entry-Level Investigator

Miami, FL · On-site

$44K - $54K/yr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Initial training will be held via virtual classroom then transition into on-the-job training.

Ethos Risk Services

Entry-Level Investigator

Orlando, FL · On-site

$40K - $49K/yr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Initial training will be held via virtual classroom then transition into on-the-job training.

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Virtual Insurance Claims information

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$9

$17

$32

How much do virtual insurance claims jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual insurance claims in Florida is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $19.23 per hour, depending on experience, location, and employer.

What are common challenges faced in a virtual insurance claims role and how can they be managed?

Professionals in Virtual Insurance Claims often encounter challenges such as effectively assessing damages remotely, managing high volumes of digital documentation, and maintaining clear communication with clients without in-person interaction. To succeed, it’s important to be proficient with claims management software, stay organized, and develop strong virtual communication skills. Collaborating closely with adjusters, appraisers, and clients through video calls and secure platforms also helps ensure accuracy and customer satisfaction.

What is the difference between Virtual Insurance Claims vs Insurance Adjusters?

AspectVirtual Insurance ClaimsInsurance Adjusters
CredentialsTypically requires claims processing certifications, insurance knowledgeRequires state licensing, adjuster certifications
Work EnvironmentRemote, online claims processingOn-site or field inspections, office settings
Industry UsageInsurance companies, third-party claims servicesInsurance companies, independent firms
Job FocusReviewing and processing insurance claims remotelyInvestigating, inspecting, and settling claims in person or remotely

Virtual Insurance Claims professionals primarily handle claims processing remotely, focusing on reviewing and managing insurance claims online. Insurance Adjusters often conduct in-person inspections and investigations. Both roles require insurance knowledge, but adjusters need licensing and field experience, while virtual claims roles emphasize remote processing skills.

What skills and qualifications are needed to thrive as a virtual insurance claims specialist?

To thrive as a Virtual Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processes, and analytical skills, often supported by a relevant degree or experience in insurance. Familiarity with claims management software, digital documentation tools, and sometimes certifications such as AIC (Associate in Claims) are typically important. Excellent communication, attention to detail, and problem-solving abilities help you stand out in this remote role. These skills are crucial for accurately processing claims, preventing fraud, and ensuring a positive customer experience in a virtual environment.

What is a virtual insurance claims specialist?

Virtual insurance claims are claims that are processed and managed remotely, often using digital tools such as mobile apps, video calls, or online platforms. Instead of meeting an adjuster in person, policyholders can submit documentation and communicate with claims representatives online. This approach streamlines the claims process, reduces the need for in-person visits, and can speed up claim resolution times. Virtual claims are increasingly popular for auto, property, and health insurance due to their convenience and efficiency.
What are the most commonly searched types of Insurance Claims jobs in Florida? The most popular types of Insurance Claims jobs in Florida are:
What are popular job titles related to Virtual Insurance Claims jobs in Florida? For Virtual Insurance Claims jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Virtual Insurance Claims jobs in Florida look for? The top searched job categories for Virtual Insurance Claims jobs in Florida are:
What cities in Florida are hiring for Virtual Insurance Claims jobs? Cities in Florida with the most Virtual Insurance Claims job openings:
Virtual Insurance Claims jobs near you
Infographic showing various Virtual Insurance Claims job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, 4% Hybrid, and 13% Remote job distribution, with an average salary of $36,531 per year, or $17.6 per hour.

Casualty Claims Adjuster Hybrid

Liberty Mutual

Lake Mary, FL • Hybrid

$91K/yr

Full-time

Posted 12 days ago

Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

48th of 303 rated insurance

Job description

Description
Advance your career with our Personal Lines Casualty Team!
Apply now to learn and grow with us.
The Casualty Claims Adjuster will investigate, manage and resolve Bodily Injury claims assigned directly with injured parties, as well as assist in providing service to policyholders.
All qualified applicants will reside within a 50-mile radius of our Marlton, NJ, Clifton Park, NY, Lake Mary, FL, or Suwanee, GA offices.
Hybrid Work Arrangement: There may be several in-office days per month for the first few months following initial virtual training to support your learning and to build relationships with leaders and others in the department. This position requires a minimum of two days in office per month as the standard beyond the training period, with occasional additional days for special meetings a few times a year.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.

In a high performing culture, WE in PL Core:
  • Strive to be better tomorrow than today; little improvements lead to big ones!
  • Embrace change. We may need to let go of what's familiar in order to embrace and try something new.
  • Understand how our individual work contributes to our teams, our organizations and the company
  • Are adaptable and resilient. Change is imperative to being better tomorrow and resiliency allows us to handle unexpected challenges
  • Are an exporter of Talent. We maintain a focus on development and growth.
  • Contribute positively; We come to work every day with the intent to make a positive impact on our work and on everyone around us. One positive interaction with you can turn someone's day around.
Responsibilities:
  • Investigates and evaluates coverage, liability, damages, and settles Bodily Injury claims directly with injured parties, within prescribed authority levels.
  • Pursues proactive contact with injured parties through various creative means to connect, listen, empathize and make early settlement offers whenever appropriate to resolve injury claims.
  • Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
  • Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims; refers tasks to auxiliary resources as necessary and advises as to proper course of action. Sends and responds to various written, telephone and SMS text inquiries to pursue resolution of the claim.
  • Ensures adequacy of reserves.
  • Accountable for security of financial processing of claims, as well as security information contained in claims files.
  • Makes effective use of loss management tools and techniques to ensure accuracy in decision making.
  • Keeps files updated with clear documentation for ease in understanding the status of investigations, evaluations and negotiations throughout the claim life cycle.
Qualifications
  • Strong written and oral communication skills required.
  • Good interpersonal, analytical, investigative, and negotiation skills required.
  • Growth mindset; adapts well to change including new standard work and new tools
  • Basic knowledge of legal liability, general insurance policy coverage and State Tort Law preferred.
  • Liability experience or policy and claims knowledge preferred.
  • Bachelor's degree preferred.
  • Ability to obtain proper licensing as required.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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