Villa Rica, GA · On-site
... instructor-led, virtual, and hands-on training for new hires and current employees. · Facilitate onboarding covering customer service, call handling, systems, policies, and procedures. · Deliver ...
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Villa Rica, GA · On-site
... instructor-led, virtual, and hands-on training for new hires and current employees. · Facilitate onboarding covering customer service, call handling, systems, policies, and procedures. · Deliver ...
Atlanta, GA · On-site
... instructor with real-time examples. • Every training session is recorded and posted to the batch ... training virtual class room environment. • Highly qualified and experienced trainers. • ...
Atlanta, GA · On-site
... instructor with real-time examples. • Every training session is recorded and posted to the batch ... training virtual class room environment. • Highly qualified and experienced trainers. • ...
Deliver engaging instructor-led and virtual training experiences. * Demonstrate strong classroom management and learner engagement techniques. * Build assessment tools aligned to learning objectives.
New
Deliver engaging instructor-led and virtual training experiences. * Demonstrate strong classroom management and learner engagement techniques. * Build assessment tools aligned to learning objectives.
New
Deliver engaging instructor-led and virtual training experiences. * Demonstrate strong classroom management and learner engagement techniques. * Build assessment tools aligned to learning objectives.
New
Deliver engaging instructor-led and virtual training experiences. * Demonstrate strong classroom management and learner engagement techniques. * Build assessment tools aligned to learning objectives.
New
Deliver instructor-led training in both virtual and in-person environments * Facilitate engaging learning experiences for agents, team leaders, ambassadors, and support staff * Lead classroom ...
Deliver instructor-led training in both virtual and in-person environments * Facilitate engaging learning experiences for agents, team leaders, ambassadors, and support staff * Lead classroom ...
Deliver instructor-led training in both virtual and in-person environments * Facilitate engaging learning experiences for agents, team leaders, ambassadors, and support staff * Lead classroom ...
Deliver instructor-led training in both virtual and in-person environments * Facilitate engaging learning experiences for agents, team leaders, ambassadors, and support staff * Lead classroom ...
Deliver instructor-led training in both virtual and in-person environments * Facilitate engaging learning experiences for agents, team leaders, ambassadors, and support staff * Lead classroom ...
Deliver instructor-led training in both virtual and in-person environments * Facilitate engaging learning experiences for agents, team leaders, ambassadors, and support staff * Lead classroom ...
Deliver instructor-led training in both virtual and in-person environments * Facilitate engaging learning experiences for agents, team leaders, ambassadors, and support staff * Lead classroom ...
Deliver instructor-led training in both virtual and in-person environments * Facilitate engaging learning experiences for agents, team leaders, ambassadors, and support staff * Lead classroom ...
Deliver engaging instructor-led, virtual, and hybrid learning experiences for customers, partners, and internal audiences. * Facilitate advanced product training, workshops, demonstrations, guided ...
Deliver engaging instructor-led, virtual, and hybrid learning experiences for customers, partners, and internal audiences. * Facilitate advanced product training, workshops, demonstrations, guided ...
Deliver engaging instructor-led, virtual, and hybrid learning experiences for customers, partners, and internal audiences. * Facilitate advanced product training, workshops, demonstrations, guided ...
Deliver engaging instructor-led, virtual, and hybrid learning experiences for customers, partners, and internal audiences. * Facilitate advanced product training, workshops, demonstrations, guided ...
Tyrone, GA · On-site
$1.5K - $2.0K/wk
... instructor. Total on-line courses will not be accepted. Course must also meet the American Heart ... to virtual primary care and virtual behavioral health at no cost for team members and their ...
Tyrone, GA · On-site
$1.5K - $2.0K/wk
... instructor. Total on-line courses will not be accepted. Course must also meet the American Heart ... to virtual primary care and virtual behavioral health at no cost for team members and their ...
Tyrone, GA · On-site
$1.5K - $2.0K/wk
... instructor. Total on-line courses will not be accepted. Course must also meet the American Heart ... to virtual primary care and virtual behavioral health at no cost for team members and their ...
Tyrone, GA · On-site
$1.5K - $2.0K/wk
... instructor. Total on-line courses will not be accepted. Course must also meet the American Heart ... to virtual primary care and virtual behavioral health at no cost for team members and their ...
Carrollton, GA · On-site
... the instructor. If online sessions are required, student would need to hold virtual office hours. Compiling rock kits also will be required. Required Qualifications * Must be enrolled at UWG in a ...
Carrollton, GA · On-site
... the instructor. If online sessions are required, student would need to hold virtual office hours. Compiling rock kits also will be required. Required Qualifications * Must be enrolled at UWG in a ...
Atlanta, GA · On-site
... the instructor. If online sessions are required, student would need to hold virtual office hours. Compiling rock kits also will be required. Required Qualifications * Must be enrolled at UWG in a ...
Atlanta, GA · On-site
... the instructor. If online sessions are required, student would need to hold virtual office hours. Compiling rock kits also will be required. Required Qualifications * Must be enrolled at UWG in a ...
Atlanta, GA · On-site
Care Coordination with Virtual Team: Serve as an on-site extension of the virtual care team ... Previous trainer or instructor experience * Previous Critical Care experience All qualified ...
Atlanta, GA · On-site
Care Coordination with Virtual Team: Serve as an on-site extension of the virtual care team ... Previous trainer or instructor experience * Previous Critical Care experience All qualified ...
Atlanta, GA · On-site
Care Coordination with Virtual Team: Serve as an on-site extension of the virtual care team ... Previous trainer or instructor experience * Previous Critical Care experience All qualified ...
Atlanta, GA · On-site
Care Coordination with Virtual Team: Serve as an on-site extension of the virtual care team ... Previous trainer or instructor experience * Previous Critical Care experience All qualified ...
Care Coordination with Virtual Team: Serve as an on-site extension of the virtual care team ... Previous trainer or instructor experience * Previous Critical Care experience All qualified ...
Care Coordination with Virtual Team: Serve as an on-site extension of the virtual care team ... Previous trainer or instructor experience * Previous Critical Care experience All qualified ...
Care Coordination with Virtual Team: Serve as an on-site extension of the virtual care team ... Previous trainer or instructor experience * Previous Critical Care experience All qualified ...
Care Coordination with Virtual Team: Serve as an on-site extension of the virtual care team ... Previous trainer or instructor experience * Previous Critical Care experience All qualified ...
Atlanta, GA · On-site
$14.75 - $18.50/hr
Develop virtual outreach sessions, through the use of zoom, Microsoft teams, YouTube and/or other ... Network with professors/instructors and other campus groups to create opportunities for presenting ...
Atlanta, GA · On-site
$14.75 - $18.50/hr
Develop virtual outreach sessions, through the use of zoom, Microsoft teams, YouTube and/or other ... Network with professors/instructors and other campus groups to create opportunities for presenting ...
These positions may be available each semester and are virtual. The Educational Leadership Program at the University of West Georgia is seeking part time adjunct faculty. In addition to full-time ...
These positions may be available each semester and are virtual. The Educational Leadership Program at the University of West Georgia is seeking part time adjunct faculty. In addition to full-time ...
To thrive as a Virtual Instructor, you need expertise in your subject area, experience in online teaching, and at least a bachelor's degree or relevant teaching certification. Familiarity with learning management systems (LMS), web conferencing tools, and content creation software is essential for delivering engaging virtual lessons. Strong communication, adaptability, and time management skills help Virtual Instructors connect with learners and manage remote classrooms effectively. These competencies are vital to ensure high-quality virtual instruction and positive learner outcomes in an online education environment.
Virtual Instructors often face challenges such as maintaining student engagement, effectively managing technology, and creating a sense of classroom community online. To overcome these, instructors can utilize interactive tools, set clear expectations, and incorporate a variety of multimedia resources into lessons. Establishing regular communication channels and fostering collaboration through group projects also helps build connections among learners. Remaining adaptable and proactive with troubleshooting technology issues ensures smooth instruction, while continuous professional development enhances your virtual teaching skills.
A Virtual Instructor is an educator who teaches courses or training sessions online using digital platforms. They design lesson plans, deliver instruction through video conferencing or e-learning systems, and engage with students remotely. Virtual Instructors may work for schools, universities, businesses, or online learning platforms, providing education in various subjects. Their role often includes assessing student progress, providing feedback, and utilizing technology to enhance learning experiences.
5.0
Based on 11 frontline employees who took The Breakroom Quiz
LOCATION:ON-SITE IN WI
POSITION CONTINGENT UPON AWARD OF CONTRACT
Position Summary
The Call Center Trainer delivers training Programs for new hire and existing employees in a customer service call center environment. This role prepares employees to provide excellent service, navigate systems, follow policies, and meet performance standards. The trainer supports onboarding, nesting, refresher training, and coaching to improve employee readiness and operational success.
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Key Responsibilities
Training Delivery
· Conduct instructor-led, virtual, and hands-on training for new hires and current employees.
· Facilitate onboarding covering customer service, call handling, systems, policies, and procedures.
· Deliver refresher training, upskilling sessions, and process update training.
· Support nesting and transition employees into production environments.
· Foster an engaging, professional, and positive learning environment.
Coaching & Support
· Monitor trainee progress and provide coaching and feedback.
· Observe calls and workflows to identify development opportunities.
· Partner with supervisors and quality teams to address performance gaps.
Training Support & Administration
· Assist with updates to training materials, job aids, and reference guides.
· Administer quizzes, knowledge checks, and readiness assessments.
· Track attendance, completion rates, and trainee progress.
· Provide written feedback and readiness updates to leadership.
· Perform other duties as assigned.
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Qualifications
Required Experience
· 2+ years in a call center, customer service, operations, or related environment.
· 1+ year in training, coaching, mentoring, team leadership, or facilitation.
· Experience in a fast-paced, customer-focused environment preferred.
Skills & Competencies
· Strong presentation and facilitation skills.
· Ability to explain processes clearly to different learning styles.
· Strong organizational, time management, and problem-solving skills.
· Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, Teams).
· Positive attitude, professionalism, and adaptability.
Education
· High school diploma or equivalent required.
· Associate’s or Bachelor's degree preferred.
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Preferred Qualifications
· Onboarding or coaching experience.
· Metric-driven call center experience.
· Bilingual skills are a plus.
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Work Environment / Additional Requirements
· Flexible schedules, including evenings/weekends as needed.
· Up to 50% of travel
· Ability to lead training sessions for extended periods.
IND
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