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Virtual Information Technology Jobs in Ohio (NOW HIRING)

The Village Network

IT Support Specialist II

Columbus, OH · On-site

$60K - $65K/yr

Job Title: IT Support Specialist II Reports To: IT Director Direct Reports: None Summary: As a ... Provide daily operational & technical support of virtual meetings and conferencing spaces across ...

A-Tek

Health IT Business Analyst

Continental, OH · Remote

$125K - $135K/yr

The Health IT Business Analyst II will serve as the liaison between Government stakeholders and ... may be asked to temporarily disable virtual backgrounds during portions of the call.

A-Tek

Health IT Business Analyst

Continental, OH · Remote

$125K - $135K/yr

The Health IT Business Analyst II will serve as the liaison between Government stakeholders and ... may be asked to temporarily disable virtual backgrounds during portions of the call.

A-TEK Inc.

Health IT Business Analyst

Continental, OH · On-site

$125K - $135K/yr

The Health IT Business Analyst II will serve as the liaison between Government stakeholders and ... may be asked to temporarily disable virtual backgrounds during portions of the call.

Hazen and Sawyer

Tier 1/2 IT Specialist

Cincinnati, OH · On-site

If you are highly motivated and want to jump start your career as a Tier 1/2 IT Support Specialist ... Knowledge of Virtual Server Infrastructure Systems (Hyper-V and Citrix) * SharePoint Administration ...

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Virtual Information Technology information

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$33

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How much do virtual information technology jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual information technology in Ohio is $33.33, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $41.83 per hour, depending on experience, location, and employer.

What is a virtual information technology professional?

A Virtual Information Technology (IT) professional is someone who manages and supports computer systems, networks, and software for organizations remotely, rather than working on-site. They handle tasks such as troubleshooting technical issues, maintaining cybersecurity, and ensuring systems run smoothly from a remote location. These professionals often work for companies that outsource IT support or operate with distributed teams, using various online tools to communicate and resolve problems efficiently. Their work is crucial in today’s digital environment, as more businesses move operations online and require reliable remote IT support.

What are the key skills and qualifications needed to thrive as a virtual information technology professional?

To thrive as a Virtual Information Technology Specialist, you need a strong background in IT fundamentals, networking, cybersecurity, and troubleshooting, often supported by a degree in computer science or related certifications like CompTIA A+, Network+, or Cisco CCNA. Familiarity with remote management tools, cloud platforms (such as AWS or Azure), and ticketing systems is typically required. Excellent problem-solving abilities, clear communication, and self-motivation are crucial soft skills for remote collaboration and client support. These skills ensure efficient issue resolution, secure and stable IT environments, and effective remote teamwork.

What are some common challenges faced by virtual information technology professionals, and how can they be addressed?

Virtual Information Technology professionals often encounter challenges such as maintaining clear communication across remote teams, managing security for distributed systems, and troubleshooting technical issues without on-site access. To address these, it's important to leverage collaboration tools, establish regular check-ins, and stay up-to-date with cybersecurity best practices. Additionally, documenting procedures and maintaining a structured workflow can help ensure consistent support and minimize downtime.

What is the difference between Virtual Information Technology vs Virtual Network Administrator?

AspectVirtual Information TechnologyVirtual Network Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentRemote, client sites, cloud platformsRemote, network infrastructure, data centers
Industry UsageIT support, software deployment, cloud servicesNetwork setup, security, troubleshooting

Virtual Information Technology professionals focus on a broad range of IT services, including support, software, and cloud solutions, often working remotely. Virtual Network Administrators specialize in managing and securing network infrastructure, with a focus on network performance and security. While both roles require certifications like CompTIA or Cisco, their daily tasks and work environments differ significantly, making each role unique within the IT industry.

What is the best virtual information technology job to work remotely?

Virtual information technology jobs such as software developer, cybersecurity analyst, and IT support specialist are highly suitable for remote work. These roles typically require strong technical skills, familiarity with remote collaboration tools, and often benefit from certifications like CompTIA or Cisco. They offer flexible schedules and the ability to work from various locations.

What are the most commonly searched types of Information Technology jobs in Ohio?

The most popular types of Information Technology jobs in Ohio are:

What are popular job titles related to Virtual Information Technology jobs in Ohio?

For Virtual Information Technology jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Virtual Information Technology jobs in Ohio look for?

The top searched job categories for Virtual Information Technology jobs in Ohio are:

What cities in Ohio are hiring for Virtual Information Technology jobs?

Cities in Ohio with the most Virtual Information Technology job openings:

Virtual Information Technology jobs near you
Infographic showing various Virtual Information Technology job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $69,319 per year, or $33.3 per hour.

IT Support Specialist II

The Village Network

Columbus, OH • On-site

$60K - $65K/yr

Full-time

Retirement, PTO

Re-posted 21 days ago

Job description

Who We Are:
Since 1946, we've been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.
Working The Village Network:
  • The Village Network prides itself on a Culture of Care: Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve.
  • Competitive salaries and great benefits including a 403(b) plan with both a 5% company contribution and 50% match of the first 7% after 1 year of service.
  • 232 hours (YES 29 DAYS!) of PTO offered (prorated for the first year) in addition to 6 paid holidays for fulltime employees with potential for PTO buy back for unused time.
  • 12-year history of providing annual bonuses, as well as offering PTO Buybacks.
  • Advancement Opportunities: The village network is a growing organization and we aim to promote from within.

Job Title: IT Support Specialist II
Reports To: IT Director
Direct Reports: None
Summary:
As a partner in building brighter futures for youth and their families, the IT Support Specialist II provides advanced technical support to ensure reliable, secure, and high-performing technology services across The Village Network. This role serves as a Tier 2 escalation point, resolving complex technical issues, supporting enterprise systems, and collaborating closely with managed service providers and vendors. The IT Support Specialist II plays a key role in maintaining system stability, improving processes, and mentoring frontline support staff while delivering excellent customer service.
Essential Tasks, Duties, and Responsibilities:
  • Provides technical support and guidance to end users, resolving issues in coordination with an onsite MSP Partner team. Serve as the primary technical liaison for the TVN Family Services and OhioRise programs.
  • Diagnose and resolve complex issues requiring advanced support related to:
    • Workstations, laptops, mobile devices, and peripherals
    • Operating systems (Windows and/or macOS)
    • Microsoft 365 services, including Exchange Online, Teams, SharePoint, and related administrative functions.
    • Network connectivity, copiers/printers, and remote access tools
  • User setup/maintenance and account auditing
  • Provide timely, clear, and effective technical support to users in a fast-paced behavioral health environment
  • Document incidents, resolutions, and procedures accurately in the helpdesk system
  • Identify recurring issues and recommend process improvements, automation, or long-term fixes
  • Assist with onboarding and offboarding staff, including account provisioning, equipment setup, and access control.
  • Provide daily operational & technical support of virtual meetings and conferencing spaces across TVN locations.
  • Configure, manage, and troubleshoot devices using mobile device management (MDM) platforms, including policy enforcement and remediation of deployment failures.
  • Support IT security best practices, including HIPAA compliance, data privacy, and endpoint security
  • Participate in IT projects such as system upgrades, software deployments, and hardware refreshes
  • Provide occasional after-hours or on-call support as needed

Knowledge, Skills, and Abilities:
  • Associate or bachelor's degree in an information technology related field. Work experience considered in lieu of degree.
  • 4-7+ years of progressive IT support experience, including escalation-level troubleshooting.
  • Experience with mobile device management platforms (e.g., Jamf, Intune).
  • Proficiency with Microsoft 365 administration and troubleshooting.
  • Anti-virus and anti-malware tools
  • Remote Desktop Protocol for server access
  • Strong problem solving and communication skills required
  • Excellent verbal and written communications skills; ability to plan, coordinate; ability to work in a consultation/collaboration with others; good decision making and evaluation skills.
  • Ability to maintain confidentiality of sensitive information.

Physical Demands:
  • Constantly operates a computer and other office productivity machinery, such as a copy machine, computer, printer, etc.
  • Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company
  • Ability to handle bending, stooping, lifting, pushing, reaching, and walking for periods of time.
  • Ability to drive to locations within and outside of Ohio and be eligible for auto insurance coverage under organization's plan.
  • Frequently required to stand and walk. The employee must regularly lift, push, pull, and/or move up to 40 pounds. The employee must be capable of bending, reaching, crouching, and climbing.

Disclaimer: This job description is subject to change at any time.
Check out our website to learn more about The Village Network https://thevillagenetwork.org/ and visit the Careers page to explore additional opportunities and check out our benefits brochure.

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