CX Specialist
Pleasanton, CA · On-site
CX Specialist We are seeking a skilled CX Specialist to lead the design, deployment, and ... AI & Virtual Agent Integration * Integrations & Automation * Analytics & Optimization * Testing ...
CX Specialist
Pleasanton, CA · On-site
CX Specialist We are seeking a skilled CX Specialist to lead the design, deployment, and ... AI & Virtual Agent Integration * Integrations & Automation * Analytics & Optimization * Testing ...
CX Interaction Designer
Winston Salem, NC · On-site
CX Interaction Designer Location: Winston Salem NC Duration: 6 + months Contract Required ... virtual teams; represents customer experience and ICS to our partners. Serves as SME for all ...
CX Interaction Designer
Winston Salem, NC · On-site
CX Interaction Designer Location: Winston Salem NC Duration: 6 + months Contract Required ... virtual teams; represents customer experience and ICS to our partners. Serves as SME for all ...
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're seeking a dedicated and detail-oriented Virtual Banker to join our growing team, where you'll ...
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're seeking a dedicated and detail-oriented Virtual Banker to join our growing team, where you'll ...
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're seeking a dedicated and detail-oriented Virtual Banker to join our growing team, where you'll ...
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're seeking a dedicated and detail-oriented Virtual Banker to join our growing team, where you'll ...
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... The Evening Virtual Banker provides professional digital banking support to customers outside of ...
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... The Evening Virtual Banker provides professional digital banking support to customers outside of ...
Customer Experience (CX) Analyst Trident is a leading provider of virtual assistant services, empowering busy professionals to streamline their administrative and operational workloads. As we scale ...
Customer Experience (CX) Analyst Trident is a leading provider of virtual assistant services, empowering busy professionals to streamline their administrative and operational workloads. As we scale ...
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are seeking a detail-oriented and customer-focused Virtual Banker to support clients through ...
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are seeking a detail-oriented and customer-focused Virtual Banker to support clients through ...
Virtual Banker Mid-Shift
Savannah, GA · Remote
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are seeking a detail-oriented and customer-focused Virtual Banker to support clients through ...
Virtual Banker Mid-Shift
Savannah, GA · Remote
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are seeking a detail-oriented and customer-focused Virtual Banker to support clients through ...
Director, Product Management - CX & Contact Center Technology
Parsippany, NJ · On-site
$234K - $245K/yr
Reporting to the CX Leader, this role is accountable for global contact center technologies and ... Conversational AI and virtual agents * Intelligent routing and automation * Agent assist and real ...
Director, Product Management - CX & Contact Center Technology
Parsippany, NJ · On-site
$234K - $245K/yr
Reporting to the CX Leader, this role is accountable for global contact center technologies and ... Conversational AI and virtual agents * Intelligent routing and automation * Agent assist and real ...
Reporting to the CX Leader, this role is accountable for global contact center technologies and ... Conversational AI and virtual agents * Intelligent routing and automation * Agent assist and real ...
Reporting to the CX Leader, this role is accountable for global contact center technologies and ... Conversational AI and virtual agents * Intelligent routing and automation * Agent assist and real ...
Overview The Manager, Customer Experience (CX) - Service will be primarily responsible for managing ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Overview The Manager, Customer Experience (CX) - Service will be primarily responsible for managing ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Overview The Manager, Customer Experience (CX) - Service will be primarily responsible for managing ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Overview The Manager, Customer Experience (CX) - Service will be primarily responsible for managing ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Overview The Manager, Customer Experience (CX) - Service will be primarily responsible for managing ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Overview The Manager, Customer Experience (CX) - Service will be primarily responsible for managing ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Overview The Manager, Customer Experience (CX) - Service will be primarily responsible for managing ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Overview The Manager, Customer Experience (CX) - Service will be primarily responsible for managing ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Virtual Assistant
$21.75 - $29.25/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to join our ...
Virtual Assistant
$21.75 - $29.25/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to join our ...
Genesys Cloud CX Engineer
$57 - $76.25/hr
Required Skill and Experience Genesys Cloud CX Engineer with expertise in contact center operations ... virtual agents, and emerging AI technologies. • Experience with healthcare contact center ...
Genesys Cloud CX Engineer
$57 - $76.25/hr
Required Skill and Experience Genesys Cloud CX Engineer with expertise in contact center operations ... virtual agents, and emerging AI technologies. • Experience with healthcare contact center ...
Genesys Cloud CX Engineer
$57 - $76.25/hr
The role is responsible for supporting and optimizing Genesys Cloud CX platforms, ensuring ... virtual agents, and emerging AI technologies. • Experience with healthcare contact center ...
Genesys Cloud CX Engineer
$57 - $76.25/hr
The role is responsible for supporting and optimizing Genesys Cloud CX platforms, ensuring ... virtual agents, and emerging AI technologies. • Experience with healthcare contact center ...
Forward Deployed Engineer (FDE) - Gemini Customer Experience (Gemini CX/Conversational AI)
Sunnyvale, CA · On-site
Build, configure, and deploy conversational agents, virtual assistants, and agentic workflows. * Develop integrations between Gemini CX and enterprise systems, applications, APIs, databases, and ...
New
Forward Deployed Engineer (FDE) - Gemini Customer Experience (Gemini CX/Conversational AI)
Sunnyvale, CA · On-site
Build, configure, and deploy conversational agents, virtual assistants, and agentic workflows. * Develop integrations between Gemini CX and enterprise systems, applications, APIs, databases, and ...
New
Genesys Cloud CX Engineer
$57 - $76.25/hr
The role is responsible for supporting and optimizing Genesys Cloud CX platforms, ensuring ... virtual agents, and emerging AI technologies. • Experience with healthcare contact center ...
Genesys Cloud CX Engineer
$57 - $76.25/hr
The role is responsible for supporting and optimizing Genesys Cloud CX platforms, ensuring ... virtual agents, and emerging AI technologies. • Experience with healthcare contact center ...
We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise ... Facilitate live and virtual training sessions using a hands-on, click-through approach focused on ...
We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise ... Facilitate live and virtual training sessions using a hands-on, click-through approach focused on ...
Virtual Cx information
See salary details
$11.54 - $13.57
1% of jobs
$13.57 - $15.60
1% of jobs
$15.60 - $17.64
4% of jobs
$17.64 - $19.67
9% of jobs
$20.63 is the 25th percentile. Wages below this are outliers.
$19.67 - $21.70
21% of jobs
The median wage is $23.46 / hr.
$21.70 - $23.73
16% of jobs
$23.73 - $25.76
18% of jobs
$26.78 is the 75th percentile. Wages above this are outliers.
$25.76 - $27.80
10% of jobs
$27.80 - $29.83
10% of jobs
$29.83 - $31.86
6% of jobs
$31.86 - $33.89
4% of jobs
$11
$24
$33
How much do virtual cx jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for virtual cx in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Cx jobs?
The most popular types of Cx jobs are:
What are popular job titles related to Virtual Cx jobs?
For Virtual Cx jobs, the most frequently searched job titles are:
CX Specialist
Pleasanton, CA • On-site
Packet Fusion •
IT Services • 11 - 50 employees11 - 50 employees
Other
Re-posted 7 days ago
Job description
CX Specialist
We are seeking a skilled CX Specialist to lead the design, deployment, and integration of modern contact center and cloud communication platforms, with a focus on Zoom Contact Center (ZCC), Zoom Phone, and RingCentral CX. This role is both strategic and hands-on, requiring strong technical expertise and customer-facing experience to deliver scalable, AI-enhanced CX solutions.
Key Responsibilities:- Solution Architecture & Discovery
- Technical Implementation & Configuration
- Omnichannel Enablement & Routing
- AI & Virtual Agent Integration
- Integrations & Automation
- Analytics & Optimization
- Testing, Training & Launch
- Strategic Advisory & Client Enablement
- 3–5+ years experience implementing CCaaS platforms (Zoom, RingCentral, etc.)
- Hands-on expertise with ZCC, Zoom Phone, ZVA, AI Companion, and RingCentral routing tools
- Strong understanding of ACD, IVR, omnichannel routing, QM/WFM
- Technical proficiency with REST APIs, JSON, Zoom Studio, webhooks, CRM connectors
- Familiarity with platforms such as Salesforce, ServiceNow, Zendesk, Microsoft Teams
- Excellent communication skills and experience leading enterprise deployments
- Zoom/RingCentral certifications (e.g., ZCC Implementation Specialist)
- Experience in regulated industries (healthcare, finance, utilities)
- Familiarity with cloud platforms (AWS, Azure, GCP), security, and SAML
- CCaaS Admin: Provisioning, SIP, call routing, digital channels
- AI/Automation: Chatbots, NLU, agent assist, coaching tools
- Data & Reporting: KPI dashboards, WEM analytics
- Integration: API-driven workflows, real-time data sync
- Security: Identity, compliance, and encryption
Up to 10% for hybrid/remote client engagements
About Packet Fusion
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Pleasanton, CA, US
Year founded
2001