ZipRecruiter

Log In

1

Virtual Customer Support Jobs in Florida (NOW HIRING)

Chewy

Senior Customer Support Specialist

Plantation, FL · On-site

$17.25 - $23/hr

As a Senior Customer Support, you are the main line of communication for Chewy Vet Care support ... Experience in virtual customer service. * Experience with launching innovative technologies and ...

New

Inktel

FIFA (W2) CSR

Long Key, FL · On-site

$17/hr

This is a virtual customer support opportunity. Must also be able to establish a designated work space, free from noise and distractions, to handle incoming phone calls. Reps. will be responsible for ...

Trilyon, Inc.

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Customer Support Technician (PR913994-R175773) Location: Ocoee, FL (On-site) Duration: 700 Hours ... Experience with virtual meeting platforms such as Microsoft Teams, Zoom, and GoTo ( 2+ years

Inktel

FIFA (W2) CSR - 1700

Layton, FL · On-site

$17/hr

This is a virtual customer support opportunity. Must also be able to establish a designated work space, free from noise and distractions, to handle incoming phone calls. Reps. will be responsible for ...

Apex Informatics

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Title: Customer Support Technician Location: Ocoee, FL Job Responsibilities: * Installs and ... Virtual Meeting Applications (Microsoft Teams, Zoom, GoTo, etc) * Preparation, configuration, and ...

Inktel

FIFA 1099-CSR

Layton, FL · On-site

$18/hr

This is a virtual customer support opportunity. Contractors must also be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. Contractors will ...

Apex Informatics

Customer Support Technician

Boca Raton, FL · On-site

$17.25 - $23.50/hr

Provide both in-person and remote technical support to our customers. Assist with a wide range of ... Knowledge of virtual meeting applications (MS Teams, Zoom, GoTo, etc.). * Preferred: Knowledge of ...

Apex Informatics

Customer Support Technician

Boca Raton, FL · On-site

$17.25 - $23.50/hr

Provide in-person and remote technical support to our customers. Assist in a wide variety of ... support • Virtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.) • ...

AO Globe Life

Virtual Member Protection Rep

Tallahassee, FL · On-site +1

$90K - $119K/yr

Provide professional follow-up and client support * Maintain accurate documentation and organized ... Comfortable learning computer systems and virtual tools * Self-motivated with reliable follow ...

next page

Showing results 1-20

All JobsCustomer Support JobsVirtual Customer Support JobsVirtual Customer Support Jobs in Florida

Virtual Customer Support information

What is the difference between Virtual Customer Support vs Virtual Technical Support?

AspectVirtual Customer SupportVirtual Technical Support
Primary RoleAssists customers with product or service inquiries, billing, and general issuesProvides technical assistance, troubleshooting, and problem resolution for products or software
Required SkillsCustomer service, communication, problem-solvingTechnical knowledge, troubleshooting, software/hardware expertise
Work EnvironmentRemote, customer service centers, call/chat supportRemote, technical support centers, chat/email/phone
Common IndustriesRetail, telecom, banking, e-commerceIT, software, electronics, tech services

While both roles are remote and involve assisting clients, Virtual Customer Support focuses on general customer service and inquiries, whereas Virtual Technical Support requires technical expertise to resolve software or hardware issues. Understanding these differences helps job seekers find the right fit based on their skills and interests.

How to become a virtual customer support?

To become a virtual customer support representative, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service tools like live chat or CRM software. Many roles require a high school diploma or equivalent, and some employers prefer prior customer service experience or relevant certifications. A reliable internet connection and a quiet workspace are also essential for remote work.

What are the most commonly searched types of Customer Support jobs in Florida?

The most popular types of Customer Support jobs in Florida are:

Infographic showing various Virtual Customer Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Virtual Customer Support Specialist

Port Saint Lucie, FL • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

Full-time

Medical, Life

Re-posted 3 days ago

Job description

Virtual Customer Support Specialist
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Flexible Work-From-Home Career
Are you looking for a remote career where you can help people, develop professionally, and enjoy the flexibility of working from home?
AO is seeking motivated, service-oriented individuals to join our team as Virtual Customer Support Specialists. In this role, you'll work directly with clients who have requested information about their benefits, providing outstanding customer service while helping them understand available coverage options.
Whether you're beginning a new career or bringing experience in customer service, healthcare, hospitality, retail, education, or administrative support, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to delivering exceptional customer service while investing in the professional growth and long-term success of our team members.
What You'll Do
As a Virtual Customer Support Specialist, you'll serve as a trusted point of contact for clients, helping them understand their available benefits and providing exceptional support throughout the client experience.
Client Support Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
  • Build long-term client relationships through exceptional service and professionalism
Professional Development
  • Participate in structured virtual training and mentorship
  • Attend leadership development workshops and coaching sessions
  • Learn industry products, systems, and best practices
  • Strengthen communication, customer service, and leadership skills
  • Collaborate with a supportive remote team committed to shared success
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training & Mentorship
  • No prior experience required
  • Structured onboarding program
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
Career Advancement
  • Performance-based promotions
  • Leadership development programs
  • Promotion from within
  • Long-term management opportunities
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Strong organizational and time-management skills
  • Adaptability and problem-solving abilities
  • Professionalism and integrity
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Support
  • Call Center
  • Administrative Support
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Sales

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are eager to learn and grow.
Why Join AO?
At AO, we believe careers are built through mentorship, opportunity, and continuous growth.
Our culture is centered on:
  • Helping working families
  • Professional mentorship
  • Leadership development
  • Team collaboration
  • Performance-based advancement
  • Work-life flexibility
  • Long-term career success

You'll join a supportive organization where your contributions are valued, your achievements are recognized, and your professional development is a priority.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Get Started?
If you're looking for a flexible remote career where you can help others, grow professionally, and build long-term success from home, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Support Clients. Grow Your Career. 🚀

Apply