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Virtual Customer Support Mychart Jobs in Michigan

EDAG Mexico

Senior Virtual Commissioning Engineer

Troy, MI · On-site

$125 - $150/hr

Help stand up and run first-level customer support and training -- the capability that anchors the ... Experience with virtual commissioning and simulation platforms used in industrial automation (e.g ...

Edag-Mexico

Senior Virtual Commissioning Engineer

Troy, MI · On-site

$125 - $150/hr

Help stand up and run first-level customer support and training -- the capability that anchors the ... Experience with virtual commissioning and simulation platforms used in industrial automation (e.g ...

EDAG Mexico

Senior Virtual Commissioning Engineer

Troy, MI · On-site +1

$98K - $135K/yr

Help stand up and run first-level customer support and training - the capability that anchors the ... Experience with virtual commissioning and simulation platforms used in industrial automation (e.g ...

EDAG

Senior Virtual Commissioning Engineer

Troy, MI · On-site

$98K - $135K/yr

Help stand up and run first-level customer support and training -- the capability that anchors the ... Experience with virtual commissioning and simulation platforms used in industrial automation (e.g ...

FasTemps

Customer Service

Ann Arbor, MI · On-site

$17/hr

... exceptional support. KEY RESPONSIBILITIES: * Handle customer inquiries and complaints with ... Familiarity with MyChart is helpful; training provided if necessary. * Must be fluent with ...

EDAG, Inc.

Senior Virtual Commissioning Engineer

Troy, MI · On-site

$97K - $134K/yr

We are seeking a Senior Virtual Commissioning Engineer to develop and validate digital models of ... Help stand up and run first-level customer support and training -- the capability that anchors the ...

Michigan Virtual

IT Application Specialist

Lansing, MI · On-site +1

$26.97 - $30.14/hr

Compliance Support • Support Michigan Virtual's security posture through proper administration of ... Strong customer service and relationship-building skills. • Effective verbal, written, and ...

FastTek

IT Operations Support Senior Associate

Wayne, MI · On-site

$15.25 - $20/hr

... virtual servers, private cloud, networks (including telecommunication), PCs, and other business ... Customer Support, Technical Support Experience Required: * Senior Associate Exp: 3 to 5 years ...

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All JobsCustomer Support Mychart JobsVirtual Customer Support Mychart JobsVirtual Customer Support Mychart Jobs in Michigan

Virtual Customer Support Mychart information

What is the difference between Virtual Customer Support Mychart vs Virtual Medical Receptionist?

AspectVirtual Customer Support MychartVirtual Medical Receptionist
CredentialsBasic customer service skills, possibly healthcare-related certificationsMedical office experience, sometimes medical assistant certification
Work EnvironmentRemote, healthcare portal supportRemote or on-site, front desk or scheduling support
Employer & IndustryHospitals, clinics, healthcare providersMedical offices, clinics, healthcare facilities
Common TasksAssisting patients with Mychart portal, appointment scheduling, billing inquiriesAnswering calls, scheduling appointments, patient check-in

Virtual Customer Support Mychart specialists primarily assist patients with online portal issues and healthcare information, while Virtual Medical Receptionists handle scheduling and front desk tasks. Both roles require healthcare knowledge but focus on different aspects of patient support.

What are the most commonly searched types of Customer Support Mychart jobs in Michigan?

The most popular types of Customer Support Mychart jobs in Michigan are:

What are popular job titles related to Virtual Customer Support Mychart jobs in Michigan?

For Virtual Customer Support Mychart jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Support Mychart jobs in Michigan look for?

The top searched job categories for Virtual Customer Support Mychart jobs in Michigan are:

What cities in Michigan are hiring for Virtual Customer Support Mychart jobs?

Cities in Michigan with the most Virtual Customer Support Mychart job openings:

Virtual Customer Support Mychart jobs near you
Infographic showing various Virtual Customer Support Mychart job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Senior IT Customer Support Specialist

HeiTech Services, Inc

Ann Arbor, MI • On-site

Full-time

Posted 11 days ago

Job description

Provides senior-level IT customer support in Ann Arbor, Michigan, supporting Windows, Linux, macOS, cloud applications, user accounts, and conference-room A/V systems. The specialist deploys, configures, troubleshoots, and maintains laptops, workstations, peripherals, software, and user access while providing responsive technical support to end users.
Responsibilities include supporting Microsoft Active Directory and Google Workspace, performing operating-system and application patching using tools such as Webmin, apt, IBM BigFix, Windows Update, and PDQ Deploy/Inventory, troubleshooting hardware and A/V issues, managing equipment deployment and recovery, and preparing recurring account, patching, compliance, and progress reports.
Key Responsibilities:
  • Physically deploy new workstations and laptops to personnel offices or cubicles, verify equipment is functioning properly, and recall IT equipment when users depart GLERL.
  • Add, delete, and modify user accounts in GLERL Microsoft Windows Active Directory.
  • Add, delete, and modify NOAA Gmail accounts, Gmail mailing-group memberships, and NOAA Google Voice accounts.
  • Patch Linux servers and workstations using Webmin and related Linux update tools such as apt.
  • Use NOAA BigFix to patch Linux, Windows, and macOS systems and use PDQ Deploy/Inventory to patch applications as needed.
  • Assist users with scheduling virtual and in-person meetings in designated conference spaces and troubleshoot virtual and physical A/V issues.
  • Prepare the monthly User Account & Access Audit Log, Patching & System Compliance Summary, and Monthly Progress & Status Report within required timeframes.
  • Maintain the Government-owned property listing and submit travel requests/logs when travel is required.

Requirements
  • High school diploma or equivalent.
  • Knowledge of and experience installing, configuring, or providing technical support for Google Workspace, including Calendar, Gmail, Docs, Sheets, Slides, and Meet.
  • Experience supporting Microsoft Active Directory user-account administration.
  • Experience supporting Linux operating-system updates using Webmin and apt.
  • Experience supporting Windows and application patching using Windows Update, PDQ Deploy/Inventory, and IBM BigFix.
  • Experience installing and supporting Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Experience troubleshooting basic Audio/Video equipment, including projectors, webcams, microphones, speakers, and amplifiers.
  • Must be able to read, write, and speak English.
  • Must be a U.S. Citizen and have the ability to obtain and maintain a NACI or higher-level investigation/clearance.
  • Must be technically competent to perform the work without Government-provided training.

Preferred:
  • PowerShell, Python, or comparable scripting experience.
  • Workflow automation and process automation experience.
  • APIs, integrations, Power Automate, or comparable Government-approved automation tools.
  • Data manipulation, analysis, dashboard development, and automated reporting.
  • Root-cause analysis and strong technical documentation.
  • AI implementation or use-case analysis, including prompt and workflow engineering.
  • Cybersecurity-aware automation practices.
  • Demonstrated process-improvement experience.

This position is contingent upon contract award. HeiTech Services is proactively identifying qualified candidates in anticipation of a potential federal contract award. Qualified applicants may be contacted for prescreening and interviews prior to award. Employment is contingent upon successful contract award and completion of all required pre-employment and security requirements.
HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.
If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com.
HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.

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