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Virtual Customer Service Jobs in Springdale, AR (NOW HIRING)

CARDS Holdings, Inc.

Customer Service Rep

Springdale, AR · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will be that voice: the calm, knowledgeable problem solver who turns a frustrated call into a resolved one and makes customers glad they picked up the phone.

U-Haul

Customer Service Representative

Bentonville, AR · On-site

$13.50 - $18.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Humetis Group

Customer Service Associate

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate Duration: 3 Months (Potential for Extension or Permanent Hire) Location: Onsite Springdale, AR 72764 Schedule: Sunday Tuesday and every other Saturday, 7:30 PM 7:30 AM ...

HonorVet Technologies

Customer Service Associate

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate (Night shift) Location: Springdale, AR Candidates MUST have 1-3 of dispatch experience in the transportation field. The schedule is: every other Saturday/Sun-Tues 20:00-08 ...

Sherwin-Williams

Customer Service Specialist

Rogers, AR · On-site

$16 - $21/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

U-Haul

Customer Service Representative

Rogers, AR · On-site

$13.50 - $18.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Rogers, AR · On-site

$13.50 - $18.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Bentonville, AR

$14 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Bentonville, AR · On-site

$14 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Rogers, AR · On-site

$15 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Virtual Customer Service information

See Springdale, AR salary details

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How much do virtual customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual customer service in Springdale, AR is $15.02, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $16.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Springdale, AR? The most popular types of Customer Service jobs in Springdale, AR are:
What job categories do people searching Virtual Customer Service jobs in Springdale, AR look for? The top searched job categories for Virtual Customer Service jobs in Springdale, AR are:
What cities near Springdale, AR are hiring for Virtual Customer Service jobs? Cities near Springdale, AR with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Springdale, AR as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 15% Part Time, and 12% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,245 per year, or $15 per hour.

Customer Service Rep

CARDS Holdings, Inc.

Springdale, AR • On-site

$14.25 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 hours ago

Job description

Every day, Ecowaste Solutions helps thousands of homes and businesses keep their communities clean, and the voice on the other end of the phone is often the first impression we make. As a Customer Service Representative, you will be that voice: the calm, knowledgeable problem solver who turns a frustrated call into a resolved one and makes customers glad they picked up the phone.
Working under the direct supervision of the Customer Service Manager, you will field residential and commercial calls, inquiries, and requests that range from quick questions to moderately complex issues. If you love variety, take pride in getting things right the first time, and want to build real expertise in the waste services industry, this role gives you the platform to do it, whether you are an experienced customer service pro or ready to launch your career.
Principal Responsibilities

  • Build knowledge of the waste services industry and Ecowaste Solutions processes, services, and policies through hands on experience and proven success routines.
  • Respond to residential and commercial customer service calls in a timely, accurate, and professional manner, treating every concern with respect.
  • Handle routine service change and contract compliance matters, including outbound calls to resolve service level changes, contractual obligations, billing questions, service cancellations, price increases, and equipment issues.
  • Respond to internal and external calls and emails promptly so customer concerns are understood, addressed, and resolved accurately.
  • Review individual performance metric reports with your manager and build action plans to support ongoing growth.
  • Create and maintain customer profiles in the account database, including route and service information, and validate customer data.
  • Log customer service interactions accurately and on time so the team can track inquiries and resolutions.
  • Perform other job related duties as required.
Qualifications
  • Comfortable with Business English, spelling, punctuation, and general office processes, with the ability to prepare correspondence, reports, and summaries. Bilingual is a plus!
  • Skilled in the operation of a personal computer and other office equipment.
  • Data entry experience is a plus, whether from prior work or coursework.
  • Excellent verbal communication skills paired with a genuine customer service mindset.
  • Familiarity with Windows, Outlook, Excel, and Microsoft Word.
  • Ability to accurately read and follow maps or GPS.
  • Ability to thrive in a fast paced environment and pick up new software and programs quickly.
  • High school diploma or GED.
Physical Requirements and Work Environment
  • This is an office based role that requires the ability to sit for long periods of time and use hands for extended data entry.
  • Reliable attendance and punctuality are essential, as this role directly supports the rest of the company's operations.
  • Preferred hours are 7:55 a.m. to 5:00 p.m., with additional hours needed at times.
Pay and Benefits
  • Weekly pay
  • Multiple health plans available, including a tax-advantaged HSA option
  • Dental and vision
  • Company-paid basic life insurance
  • Retirement match up to 5%
  • Paid time off
  • LifeMart discounts

Ecowaste Solutions offers a competitive base salary, the opportunity to earn incentive pay, and a comprehensive employee benefits package. Please submit your resume and salary history for consideration. Only applicants who meet minimum qualifications will be considered, and only individuals selected for an interview will be contacted.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Ecowaste Solutions reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
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