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Virtual Customer Service Jobs in Springdale, AR (NOW HIRING)

Walgreens

Customer Service Associate

Rogers, AR · On-site

$13.50 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Rogers, AR · On-site

$13.50 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Ecowaste Solutions

Customer Service Rep

Springdale, AR · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will be that voice: the calm, knowledgeable problem solver who turns a frustrated call into a resolved one and makes customers glad they picked up the phone.

Doggett

Customer Service Representative

Springdale, AR · On-site

$14.25 - $19.25/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and ...

Walgreens

Customer Service Associate

Rogers, AR

$13.50 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Fayetteville, AR · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

U-Haul

Customer Service Representative

Bentonville, AR · On-site

$14 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Humetis Group

Customer Service Associate

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate Duration: 3 Months (Potential for Extension or Permanent Hire) Location: Onsite Springdale, AR 72764 Schedule: Sunday Tuesday and every other Saturday, 7:30 PM 7:30 AM ...

Lincare

Customer Service Rep

Springdale, AR · On-site

$14.25 - $19.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

U-Haul

Customer Service Representative

Rogers, AR · On-site

$13.50 - $18.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 21-40

All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Springdale, AR

Virtual Customer Service information

See Springdale, AR salary details

$8

$15

$23

How much do virtual customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for virtual customer service in Springdale, AR is $15.02, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $16.15 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Springdale, AR?

The most popular types of Customer Service jobs in Springdale, AR are:

What are popular job titles related to Virtual Customer Service jobs in Springdale, AR?

For Virtual Customer Service jobs in Springdale, AR, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Springdale, AR look for?

The top searched job categories for Virtual Customer Service jobs in Springdale, AR are:

What cities near Springdale, AR are hiring for Virtual Customer Service jobs?

Cities near Springdale, AR with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Springdale, AR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,245 per year, or $15 per hour.

Customer Service Representative

Carroll Electric Cooperative Corporation

Bentonville, AR • On-site

$13.50 - $18.50/hr

Full-time

Re-posted 5 hours ago

Job description

Serves as a primary point of contact for cooperative members and customers for electric service questions, account needs, billing and payment matters, service requests, and other routine issues while providing accurate, professional, and courteous service. The position will have similarities to working in a call center and/or banking environment.

This role is a good fit for someone who enjoys helping people, solving problems, working with detailed information, and being part of a team. Customer Service Representatives use multiple computer systems, communicate with customers by phone and in person, and work closely with other cooperative departments to help resolve customer needs.

What You'll Do

Responsibilities may include:

  • Assist customers by phone, in person, and through other communication channels.
  • Answer questions about electric service, accounts, billing, payments, service locations, cooperative programs, and general policies.
  • Establish new accounts and process account changes, service requests, transfers, disconnects, and other routine transactions.
  • Accept and process payments and maintain accurate customer account information.
  • Research account questions, billing concerns, payment issues, and other customer inquiries.
  • Explain cooperative policies, procedures, rates, fees, and available programs in a clear and professional manner.
  • Identify customer needs and coordinate with other departments when additional assistance is required.
  • Document customer contacts, service requests, and account activity accurately in company systems.
  • Assist customers during outages or other service-related events by providing available information and directing issues appropriately.
  • Maintain the confidentiality of customer and cooperative information.
  • Complete data entry, document processing, reporting, and other administrative duties associated with customer accounts.
  • Help maintain accurate customer records and identify information that may need correction or follow-up.
  • Work cooperatively with customer service, billing, operations, engineering, accounting, and other departments.
  • Perform other related duties as assigned.

What We're Looking For

Candidates should:

  • Have a high school diploma or equivalent.
  • Have strong communication and customer service skills.
  • Be dependable, professional, and comfortable working directly with the public.
  • Be able to remain courteous and composed when assisting customers with questions, concerns, or difficult situations.
  • Have good attention to detail and the ability to enter and review information accurately.
  • Be comfortable using computers and learning multiple software systems.
  • Be able to organize work, manage multiple tasks, and follow established procedures.
  • Have good problem-solving skills and sound judgment.
  • Work effectively both independently and as part of a team.

Previous customer service, banking, utility, call center, office, retail, or other public-facing experience is preferred but not required.

Position Details

This is a full-time position supporting the day-to-day customer service operations of an electric distribution cooperative. Customer Service Representatives play an important role in helping members understand their accounts, access electric service, resolve problems, and connect with the appropriate cooperative resources.

Schedule: Normal working hours start at 8:00 am and end at 4:30 pm, Monday-Friday.

Carroll Electric is an Equal Opportunity Employer.

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