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Virtual Customer Service Jobs in Spring, TX (NOW HIRING)

PostNet

Customer Service Representative

Tomball, TX · On-site

$12 - $15/hr

Customer Service Representative Since 1993, PostNet has provided small businesses and consumers ... Captures, complete tasks, and organizes Virtual Mail * Assist with print jobs and printed items, i ...

PostNet

Customer Service Representative

Shenandoah, TX · On-site

$12 - $15/hr

Customer Service Representative Since 1993, PostNet has provided small businesses and consumers ... Captures, complete tasks, and organizes Virtual Mail Physical And Safety Requirements: * Must be ...

PostNet

Customer Service Representative

The Woodlands, TX · On-site

$12 - $15/hr

Previous customer service or sales experience in a retail environment * Exceptional customer ... Captures, complete tasks, and organizes Virtual Mail PHYSICAL AND SAFETY REQUIREMENTS: * Must be ...

PostNet

Customer Service Representative

The Woodlands, TX · On-site

$12 - $15/hr

Previous customer service or sales experience in a retail environment * Exceptional customer ... Captures, complete tasks, and organizes Virtual Mail PHYSICAL AND SAFETY REQUIREMENTS: * Must be ...

PostNet

Customer Service Representative

Tomball, TX · On-site

$12 - $15/hr

Previous customer service or sales experience in a retail environment * Exceptional customer ... Captures, complete tasks, and organizes Virtual Mail * Assist with print jobs and printed items, i ...

Nothing Bundt Cakes

Customer Service

Houston, TX · On-site

$12 - $14.50/hr

Customer Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the ...

Nothing Bundt Cakes

Customer Service

Katy, TX · On-site

$12 - $14/hr

Customer Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the ...

Southend Pharmacy

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

CUSTOMER SERVICE REPRESENTATIVE Southend Pharmacy | Customer Service Team | Houston, TX (Onsite ... virtual meeting - Ability to maintain focus in a typical office environment with moderate noise ...

Briggs Equipment

Customer Service Advisor

Houston, TX · On-site

Customer Service Advisor At Briggs Industrial Solutions, our team members and our culture are just ... Hands On and Virtual Training * Paid Holidays * Paid Time Off Simply stated, Briggs team members ...

srecruiting

Customer Service Representative

Houston, TX · Remote

$15.25 - $20.75/hr

What We Offer: 100% Virtual Work from home, from anywhere Flexible schedule, A healthy work-life ... Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients ...

Briggs Equipment

Customer Service Advisor

Houston, TX · On-site

Hands On and Virtual Training * Paid Holidays * Paid Time Off Simply stated, Briggs team members ... The Customer Service Advisor is the key link between service team members and customers, providing ...

Kolache Shoppe

Customer Service

Houston, TX

$14 - $16/hr

The landmark Kolache Shoppe is seeking Customer Service employees who have a passion for baking, community and local foods! We are hiring at our Heights location. Requirements/Responsibilities If you ...

Calzada Limited

Customer Service

New Caney, TX · On-site

$13.50 - $18.50/hr

Responsibilities include, but are not limited to, the following: - Resolve or delegates customer support issues with minimal to no supervision. - Participates in strategic planning for development of ...

Calzada Limited

Customer Service

New Caney, TX

$13.50 - $18.50/hr

Responsibilities include, but are not limited to, the following: - Resolve or delegates customer support issues with minimal to no supervision. - Participates in strategic planning for development of ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Spring, TX

Virtual Customer Service information

See Spring, TX salary details

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How much do virtual customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual customer service in Spring, TX is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $16.25 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Spring, TX?

The most popular types of Customer Service jobs in Spring, TX are:

What are popular job titles related to Virtual Customer Service jobs in Spring, TX?

For Virtual Customer Service jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Spring, TX look for?

The top searched job categories for Virtual Customer Service jobs in Spring, TX are:

What cities near Spring, TX are hiring for Virtual Customer Service jobs?

Cities near Spring, TX with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $31,441 per year, or $15.1 per hour.

Customer Service Representative

Wolters Kluwer

Houston, TX

$29K - $48K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Wolters Kluwer rating

9.1

Company rating: 9.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

25th of 245 rated software companies

Job description

Preferred candidate will be located in Houston, TX and able to work M-F 10a-7p CST.

As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience. You will handle various operational tasks and assist customers with more complex inquiries. This position offers an opportunity to further develop your skills in a dynamic and collaborative environment.

Responsibilities:
• Respond to a wider range of customer inquiries.
• Resolve moderately complex customer issues and complaints.
• Process and verify customer orders and billing information.
• Assist with account upgrades and changes.
• Provide detailed product and service information.
• Document and escalate unresolved issues as needed.
• Participate in the training of new hires.
• Update and maintain customer records.
• Conduct follow-ups to ensure customer satisfaction.
• Adhere to compliance and quality standards.

Skills:
• Enhanced Communication: Ability to convey information clearly and professionally.
• Customer Relationship Management: Demonstrates ability to build rapport with customers.
• Intermediate Problem-Solving: Can handle moderately complex issues effectively.
• Organizational Skills: Manages time and tasks efficiently.
• Advanced Product Knowledge: Good understanding of multiple product/service features.
• Software Proficiency: Familiarity with CRM tools and databases.
• QA Understanding: Knowledge of quality assurance standards.
• Mentoring: Ability to assist and train new team members.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$29,200.00 - $48,900.00 USD

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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