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Virtual Customer Service Jobs in Rialto, CA (NOW HIRING)

G&M Oil Company, Inc.

Customer Service Representative (CSR)

Pomona, CA · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Retail Team Member This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Rialto, CA

Virtual Customer Service information

See Rialto, CA salary details

$10

$17

$26

How much do virtual customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for virtual customer service in Rialto, CA is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Rialto, CA?

The most popular types of Customer Service jobs in Rialto, CA are:

What are popular job titles related to Virtual Customer Service jobs in Rialto, CA?

For Virtual Customer Service jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Rialto, CA look for?

The top searched job categories for Virtual Customer Service jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Virtual Customer Service jobs?

Cities near Rialto, CA with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Rialto, CA as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $35,430 per year, or $17 per hour.

Customer Service Representative (CSR)

G and M Oil Company, Inc.

Ontario, CA • On-site

$16.25 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago

Job description

Department: Retail
Position Type: Full Time
Reports to: Store Manager
Compensation Type: Hourly
Manager Position: No
Summary:
This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly, safe, and clean environment for both customers and employees.
Essential Duties & Responsibilities:
  • Take measures to preserve the safety of employees and all others in the work location.
  • Operate POS (cash register and fuel console) precisely and accurately manage money and other types of payment received for product sold.
  • Enter all transactions into the register, accept payments and account for all funds. Conduct sales transactions accurately and quickly.
  • Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food sales.
  • Check identification for alcohol, tobacco, and lottery products according to company policy.
  • Actively participate in all sales promotions and other campaigns.
  • Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals.
  • Review and adhere to all city, county, state, and federal laws affecting store operations.
  • Always maintain a neat personal appearance and wear company uniform and name tag.
  • Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, brewing fresh coffee, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by the Store Manager.
  • Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. Maintain a neat and clean store inside and out.
  • Sweep floors and spot mop as well as clean mop water as needed and before changing shifts.
  • Wipe down Fuel Delivery area using orange safety vest and cones; wipe down pumps and change outside water/trash when needed.
  • Ensure restroom is spot checked often and restocked when needed.
  • Perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment.
  • Front Face Cooler and Hydrazone as well as dust merchandise.
  • Clean all station windows, straighten, and organize backroom supplies and equipment as needed.
  • Receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques.
  • Stock shelves with new merchandise, this includes Front face cooler, Hydrazone and entire store as needed.
  • Wipe down all counters, food warmers, microwaves and keep all trays clean (No liquid).
  • Re-stock merchandise as needed to ensure there are no holes or sparse shelves.
  • Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
  • Perform regular cleaning of counter surfaces, store equipment, empty trash and check restrooms as needed.
  • Follow company policy on robbery/violence prevention and safety. Review and adhere to store safety/emergency procedures - critical telephone numbers and incident reporting forms and protocol e.g., MySupport. Participate in all store sales building, customer service, and team-building activities.
  • When working a Barista shift, act as back up to cashier, conduct sales transactions accurately and quickly. Enter all transactions into the register, accept payments and account for all funds by operating POS (cash register and fuel console), precisely and accurately handle money and other types of payment received for product sold.
  • Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
  • Brew fresh coffee every 2 hours (set timers), maintain condiment bar, monitoring fresh food availability; ensuring food totes are always full of next product thawing.
  • When working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts.
  • Deep clean restroom; sock and clean walls and floor. Completely clean and fill all machines, including hot food warmer and conventional oven, creamer machine, fountain machine, coffee pots etc.
  • Prepare for the morning rush by ensuring fresh coffee is brewed as well as the creamer machine is clean and restocked.
Qualifications/Requirements
  • A high school diploma or GED equivalent.
  • Excellent computer skills / competency in PDI Enterprise POS (evaluation required).
  • Excellent customer service skills.
  • Excellent interpersonal skills.
  • Ability to learn simple tasks quickly and work with little or no supervision.
  • Basic math skills.
  • Food Handlers Permit, if required by store/county.
  • Ability to communicate (verbally and in writing) in English.
  • Have open availability to work all shifts as needed at home store and other stores within district when the need arises.
Physical Demands & Work Environment
  • Work is performed in a Retail environment.
  • Must be able to stand and/or walk for entire shift.
  • Ability to lift and/or carry up to 50 pounds from ground to waist level.
  • Ability to bend at waist with some twisting during workday.
  • Ability to work with arms bent all day.
  • Ability to stoop, kneel, and/or crouch while working.
  • Ability to push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand truck).
  • Ability to grasp, reach and manipulate objects with hands throughout workday; requires hand-eye coordination and may require bilateral coordination of hands.
Benefits
  • Fully Employer paid Medical Plan option & additional plans.
  • Fully Employer paid Life Insurance & additional plans.
  • Medical Assistance Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)

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