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Entry Level Online Customer Service Representative Jobs in Rialto, CA

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Entry Level Online Customer Service Representative information

See Rialto, CA salary details

$9

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$26

How much do entry level online customer service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level online customer service representative in Rialto, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What does an entry level online customer service representative do?

An Entry Level Online Customer Service Representative assists customers by answering questions, resolving issues, and providing information through online channels such as email, chat, or social media. They help customers with product or service inquiries, troubleshoot problems, and ensure a positive customer experience. This role typically involves following company procedures, maintaining accurate records, and escalating more complex issues to senior staff if necessary.

What are the key skills and qualifications needed to thrive as an entry level online customer service representative, and why are they important?

To thrive as an Entry Level Online Customer Service Representative, you need strong written communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and live chat systems is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for providing effective support and building rapport with customers. These skills and qualities are essential for resolving issues efficiently, maintaining customer satisfaction, and representing the company's brand professionally.

What are some common challenges faced by entry level online customer service representatives, and how can they overcome them?

One common challenge for entry level online customer service representatives is managing a high volume of inquiries while maintaining accuracy and a positive attitude. Adapting quickly to different customer personalities and resolving issues through digital communication channels can also be demanding. To overcome these challenges, it's important to stay organized, utilize available knowledge bases, and communicate clearly and empathetically. Seeking feedback from experienced team members and participating in training sessions can also enhance your problem-solving skills and confidence.

What is the difference between Entry Level Online Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Online Customer Service Representative

The main difference between an Entry Level Online Customer Service Representative and a Customer Support Specialist lies in scope and experience. The representative typically handles basic inquiries, troubleshooting, and order processing, often with minimal prior experience. A Customer Support Specialist may have more advanced responsibilities, including technical support or account management, and may require additional skills or certifications. Both roles are common in online retail, tech, and service industries, but the representative role is more entry-level and focused on general customer interactions.

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For Entry Level Online Customer Service Representative jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level Online Customer Service Representative jobs in Rialto, CA look for?

The top searched job categories for Entry Level Online Customer Service Representative jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Entry Level Online Customer Service Representative jobs?

Cities near Rialto, CA with the most Entry Level Online Customer Service Representative job openings:

Entry Level Online Customer Service Representative jobs near you
Infographic showing various Entry Level Online Customer Service Representative job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,206 per year, or $18.8 per hour.

Customer Service Representative

Division One Marketing

Rancho Cucamonga, CA • On-site

$16.25 - $22/hr

Full-time

Re-posted 5 days ago

Job description

Job Description

We are seeking an Entry-Level Sales and Customer Service Representative! You will be responsible for the effective management and profitable client engagement with small-mid sized business clients.

The ideal candidate is an individual with charisma, confidence, and strong relationship skills; someone who is great with understanding how to connect and relate with individuals and to think critically to identify problems with a customer's current vendor and create solutions.

Responsibilities:

  • Prospect new relationships with potential customer's in the market on behalf of our clients
  • Complete training in customer relations, sales techniques, and marketing strategies
  • Analyze information to assess current market needs
  • One on one sales based interaction with customers
  • Manage daily reporting to help drive team productivity for the market
  • Add value to an already highly energetic, positive, and fun culture!
Qualifications
  • Previous experience in customer service or sales
  • Knowledge of basic marketing principles and consumer behavior
  • Strong leadership qualities
  • Ability to work under pressure
Additional Information

Job Perks:

  • Travel opportunities available - short term and conference attendance across different U.S. markets
  • Company sponsored gym membership now available
  • Benefits offered / gas allowance
  • Philanthropic involvement with multiple charities and organizations is integrated into our corporate culture - it's great to give back
  • Performance based bonuses and incentives at all times - work hard, play hard. Advancement and compensation are based on performance
  • Upwards mobility / internal growth - promotions from within is our mindset

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