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Online Customer Service Jobs in Rialto, CA (NOW HIRING)

WESTERN PACIFIC LP

Customer Service

Ontario, CA · On-site

$18/hr

We are looking for a Customer Service Representative for an entry level position with the following ... English and Spanish required - Knowledge of Quickbooks Online preferred - Computer Literacy:

A. O. Smith

Customer Service

Ontario, CA · On-site

$16.25 - $22/hr

Customer Service Representative Date: Jul 29, 2026 Location(s): Ontario, CA, US, 91761 Company: A. O. Smith Corporation Business Unit: NAWT Workplace Setting: Onsite Company / Location Information A.

Heritage Grocers Group

Customer Service

Moreno Valley, CA · On-site

$17.90 - $20.45/hr

The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while ...

A. O. Smith

Customer Service

Ontario, CA · On-site

$16.25 - $22/hr

Customer Service Representative Date: Jul 29, 2026 Location(s): Ontario, CA, US, 91761 Company: A. O. Smith Corporation Business Unit: NAWT Workplace Setting: Onsite Company / Location Information A.

Heritage Grocers Group

Customer Service

Corona, CA · On-site

$17.90 - $20.45/hr

The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while ...

Heritage Grocers Group

Customer Service

San Bernardino, CA · On-site

$17.90 - $20.45/hr

The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while ...

KFC

Customer Service

Yorba Linda, CA · On-site

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

KFC

Customer Service

Sun City, CA · On-site

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

KFC

Customer Service

Yucaipa, CA · On-site

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

adapthealth

Customer Service Specialist

Riverside, CA · On-site

$17.75 - $23.50/hr

Customer Service: AdaptHealth is a premier full-service home medical equipment company in the ... Navigates through multiple online EMR systems to obtain applicable documentation * Enters and ...

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Online Customer Service information

See Rialto, CA salary details

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How much do online customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for online customer service in Rialto, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

How do you become an online customer service agent?

To become an online customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some roles may require previous experience in customer support or related fields, and training is often provided by the employer.

How to become a customer service online?

To become a customer service online representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many roles require experience with customer management software or live chat tools, and some employers may prefer certifications in customer service or related fields. Building good problem-solving abilities and a professional online presence can also improve your chances of securing such positions.

What are the most commonly searched types of Customer Service jobs in Rialto, CA?

The most popular types of Customer Service jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Online Customer Service jobs?

Cities near Rialto, CA with the most Online Customer Service job openings:

Online Customer Service jobs near you
Infographic showing various Online Customer Service job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,206 per year, or $18.8 per hour.

Customer Service

WESTERN PACIFIC LP

Ontario, CA • On-site

$18/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 27 days ago

Job description

We are looking for a Customer Service Representative for an entry level position with the following qualifications:
- Excellent oral and written communication skills.
- Professional telephone skills.
- Bilingual: English and Spanish required
- Knowledge of Quickbooks Online preferred
- Computer Literacy: Knowledge of Microsoft Office (MS Word, Excel)
- Able to work in a fast face environment.
- Organize and detail oriented.
- Eager and willing to learn new skills
- Self-starter. Able to work with minimum supervision.

We offer Health, Vision, Dental insurance. PTO and sick time. Paid holiday.