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Virtual Customer Service Jobs in Rialto, CA (NOW HIRING)

KFC

Customer Service

Yucaipa, CA · On-site

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

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Virtual Customer Service information

See Rialto, CA salary details

$10

$17

$26

How much do virtual customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual customer service in Rialto, CA is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Rialto, CA?

The most popular types of Customer Service jobs in Rialto, CA are:

What are popular job titles related to Virtual Customer Service jobs in Rialto, CA?

For Virtual Customer Service jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Rialto, CA look for?

The top searched job categories for Virtual Customer Service jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Virtual Customer Service jobs?

Cities near Rialto, CA with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Rialto, CA as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $35,430 per year, or $17 per hour.

Customer Service

KFC

Yucaipa, CA • On-site

$20 - $20.50/hr

Part-time

Re-posted 3 days ago

KFC rating

4.8

Company rating: 4.8 out of 10

Based on 786 frontline employees who took The Breakroom Quiz

72nd of 106 rated fast food restaurants

Job description

JOB PURPOSE:
 “Make the Connection” by greeting and serving each guest courteously, quickly, and efficiently while adhering to procedures. This position is responsible to interact with guests/fellow team members in a respectful and professional manner. Most of all, display superb Teamwork skills to contribute to a positive work environment through our Core Values.
 
JOB ACCOUNTABILITIES:

  •  Create a winning experience for every guest by greeting them with a smile, making them feel welcome with a cheerful, helpful, and respectful attitude. 
  • Take guests’ orders and assemble them.
  •  Immediately attend to any guest service problem or complaint and notify manager as needed.
  •  Accept payment from customers, make change as necessary, and issue a receipt.
  •  Follow proper cash handling procedures, as defined by the Cash Handling Policy, including Accountability for all cash issued and received at the register assigned to you during your shift.
  •  Resolving guest complaints and addressing any questions or comments that guests may have.
  •  Ensure that all product holding times are strictly observed.
  •  Maintain clean and safe work area.
  •  Restock and clean respective area upon closing, including floors, tables, trash cans, and restrooms.
  • Stock work station as needed napkins, cups, lids, etc. and maintain an adequate supply of iced tea.
  • Operate registers and credit card machines.
  • Follow food & safety procedures and reports any issues to the Manager on Duty and/or Area Manager.
  • Able to work flexible schedule; days, nights, weekends and holidays.
  • Perform any other duties as assigned by the Manager in charge of the shift.

SKILLS AND EXPERIENCE REQUIRED:

  • Outstanding customer relation skills and ability to ensure a guest priority culture
  • Effective communication, good organization skills
  • Accuracy and honesty of handling revenues and aspects of the revenue control system
  • Good math skills
  • Good analytical skills
  • Ability to act on and solve minor problems as they arise
  • Ability to multi-task and work under pressure

What KFC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Kentucky Fried Chicken logo

About Kentucky Fried Chicken

Sourced by ZipRecruiter

Kentucky Fried Chicken (KFC) is a globally renowned fast-food restaurant chain headquartered in Louisville, KY, US. Since carving its niche in the quick-service restaurant industry in 1930, KFC has become an international brand, renowned for its signature dishes. The company was founded by Colonel Harland Sanders, who's iconic image is an integral part of the brand's identity. The company's product line, although diversified, is predominantly known for its original recipe of fried chicken with secret herb and spice mix.

Industry

Food and beverage stores and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

View All Kentucky Fried Chicken Jobs