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Virtual Customer Service Jobs in Reston, VA (NOW HIRING)

Whizz

Store Supervisor - Washington, DC

Washington, DC · On-site

$25/hr

Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate. * Coordinate day-to-day customer-related workflow between mechanics and ...

WHIZZ

Store Supervisor - Washington, DC

Washington, DC · On-site

$25/hr

Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate. * Coordinate day-to-day customer-related workflow between mechanics and ...

Whizz

Store Supervisor - Washington, DC

Washington, DC · On-site

$25/hr

Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate. * Coordinate day-to-day customer-related workflow between mechanics and ...

Level One Personnel

Customer Service

Rockville, MD · On-site

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...

dbi

Part Time Customer Service

Woodbridge, VA

$15.75 - $21.50/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

dbi

Part Time Customer Service

Springfield, VA · On-site

$16.75 - $22.75/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

Ttmtech

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery ...

dbi

Part Time Customer Service

Rockville, MD

$16.25 - $22.25/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

TTM Technologies

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery ...

TTM Technologies

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery ...

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All JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Reston, VA

Virtual Customer Service information

See Reston, VA salary details

$10

$17

$27

How much do virtual customer service jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for virtual customer service in Reston, VA is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.99 per hour, depending on experience, location, and employer.

What jobs make $3,000 a day?

High-level roles such as senior sales executives, investment bankers, or specialized consultants can earn $3,000 or more per day, often through commissions, bonuses, or project-based pay. These positions typically require extensive experience, advanced skills, and sometimes certifications, and they may involve high-pressure environments or client-facing responsibilities.

What are the key skills and qualifications needed to thrive in the Virtual Customer Service position, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

What is a virtual customer service job?

A virtual customer service job involves providing support to customers remotely, often through phone, email, or live chat platforms. It requires strong communication skills, familiarity with customer service software, and the ability to work independently from a home or remote location.

How can I make $2000 a week working from home?

A virtual customer service representative can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and gaining experience or specialized skills such as technical support or multilingual communication. High earnings may also depend on the company, commission structures, and the ability to handle high call volumes efficiently. Building a strong skill set, reliable internet, and a dedicated workspace are essential for maximizing income in this role.

What is a typical workday like for a Virtual Customer Service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a Virtual Customer Service job?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to use customer service tools like chat and phone systems.
What are the most commonly searched types of Customer Service jobs in Reston, VA? The most popular types of Customer Service jobs in Reston, VA are:
What are popular job titles related to Virtual Customer Service jobs in Reston, VA? For Virtual Customer Service jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in Reston, VA look for? The top searched job categories for Virtual Customer Service jobs in Reston, VA are:
What cities near Reston, VA are hiring for Virtual Customer Service jobs? Cities near Reston, VA with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Reston, VA as of June 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution, with an average salary of $36,757 per year, or $17.7 per hour.
Store Supervisor - Washington, DC

Store Supervisor - Washington, DC

Whizz

Washington, DC • On-site

$25/hr

Full-time

Posted 10 days ago

Job description

Position: Store Supervisor
Location: Washington, DC
Whizz is transforming urban mobility by providing subscription-based e-bikes for delivery professionals across the United States. As we continue to grow, we are looking for an organized, proactive, and solution-oriented Store Supervisor to oversee the daily operational execution of our Washington, DC location.
This position serves as the operational point of contact between the local office and Headquarters, ensuring that store operations run efficiently, inventory remains accurate, customer concerns are resolved professionally, and internal processes are consistently followed.
The ideal candidate is a natural leader who enjoys solving problems, keeping operations organized, and supporting both customers and the local team.
Key Responsibilities
Store Operations & Organization
  • Maintain a clean, safe, professional store environment and ensure daily procedures are consistently followed.
  • Oversee day-to-day store readiness and execution, identifying operational improvements as needed.
  • Coordinate daily activities and new initiatives between the local team and Headquarters.
Inventory & Asset Management
  • Oversee inventory intake, transfers, receiving, and shipment verification.
  • Maintain accurate inventory records; keep bikes, batteries, accessories, and equipment organized and accounted for.
  • Escalate discrepancies, damage, or shortages promptly and coordinate replenishment needs with Headquarters.
Customer Support & Escalations
  • Handle escalated customer concerns and investigate local customer issues, reporting clear findings to Headquarters.
  • Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate.
  • Coordinate day-to-day customer-related workflow between mechanics and Virtual Customer Support to resolve issues quickly.
Team Coordination & Operational Oversight
  • Ensure on-site team attendance and performance: confirm mechanics/staff are present, punctual, and completing assigned work; monitor day-to-day operations.
  • Coordinate daily workflow across teams: align mechanics, Virtual Customer Service, and HQ to keep customer issues and store priorities moving smoothly.
  • Report and escalate issues: flag attendance/performance concerns, operational risks, safety issues, and process violations to management promptly.
Communication & Reporting
  • Serve as the primary communication link between the Washington, DC office and HQ, keeping stakeholders aligned.
  • Report operational updates and trends (issues, customer feedback, facilities, staffing) and escalate risks promptly.
  • Investigate incidents/process deviations, support corrective actions, and maintain required documentation and reports.

Requirements
    • Minimum of 2 years of experience in operations, retail, logistics, customer service, automotive, fleet management, or a similar fast-paced operational environment.
    • Strong organizational skills with exceptional attention to detail.
    • Excellent communication and interpersonal skills.
    • Proven ability to solve problems independently and make sound operational decisions.
    • Ability to multitask, prioritize responsibilities, and work effectively under pressure.
    • Comfortable working with inventory management systems, CRM/ERP software, and reporting tools.
    • Ability to work collaboratively with remote teams and multiple departments.

Benefits
Salary expectations
  • $25/hour
  • Monthly KPI bonus after probation period
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About Whizz

Sourced by ZipRecruiter

Industry

Consumer goods and commercial equipment rental services

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

2022

Social media

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