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Evening Customer Service Jobs in Reston, VA (NOW HIRING)

Wegmans Food Markets

Customer Service Associate

Tysons, VA · On-site

$16.50 - $17/hr

Morning, afternoon, evening (includes weekends). Age Requirement: Must be 16 years or older Time ... As a Cashier, you'll provide incredible customer service by engaging customers in friendly ...

New

Wegmans

Customer Service Associate

Mclean, VA · On-site

$16.50 - $17/hr

Morning, afternoon, evening (includes weekends). Age Requirement: Must be 16 years or older Time ... As a Cashier, you'll provide incredible customer service by engaging customers in friendly ...

Virginia Jobs

Customer Service Agent

Manassas, VA · On-site

$15/hr

... evening shifts; and/or weekend shifts. Location: Manassas, VA Workplace Type: On Site Required ... Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center's Customer Service ...

E E Wine Inc

Customer Service Representative

Marshall, VA · On-site

$13 - $14.50/hr

Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts. Excellent verbal communication skills. Excellent customer service skills. Ability ...

E E Wine Inc

Customer Service Representative

Manassas, VA · On-site

$13 - $14.50/hr

Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts. Excellent verbal communication skills. Excellent customer service skills. Ability ...

E E Wine Inc

Customer Service Representative

Catharpin, VA · On-site

$13 - $14.50/hr

Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts. Excellent verbal communication skills. Excellent customer service skills. Ability ...

E E Wine Inc

Customer Service Representative

Manassas, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. • Excellent verbal communication skills. • Excellent customer service skills. • Ability to understand and follow instructions as given. • Proficient with a ...

E E Wine Inc

Customer Service Representative

Catharpin, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. • Excellent verbal communication skills. • Excellent customer service skills. • Ability to understand and follow instructions as given. • Proficient with a ...

E E Wine Inc

Customer Service Representative

Manassas, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. • Excellent verbal communication skills. • Excellent customer service skills. • Ability to understand and follow instructions as given. • Proficient with a ...

E E WINE INC

Customer Service Representative

Manassas, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. • Excellent verbal communication skills. • Excellent customer service skills. • Ability to understand and follow instructions as given. • Proficient with a ...

E E WINE INC

Customer Service Representative

Marshall, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. • Excellent verbal communication skills. • Excellent customer service skills. • Ability to understand and follow instructions as given. • Proficient with a ...

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Showing results 1-20

All JobsEvening Customer Service JobsEvening Customer Service Jobs in Reston, VA

Evening Customer Service information

See Reston, VA salary details

$10

$19

$28

How much do evening customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for evening customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.
What are the most commonly searched types of Customer Service jobs in Reston, VA? The most popular types of Customer Service jobs in Reston, VA are:
What cities near Reston, VA are hiring for Evening Customer Service jobs? Cities near Reston, VA with the most Evening Customer Service job openings:
Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Customer Service Agent

Virginia Department of Human Resource Management

Manassas Park, VA • On-site

$15/hr

Other

Posted 4 days ago

Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

819th of 842 rated public administrative organizations

Job description

Customer Service Agent

Versatility and unparallelled reliability is key for the successful candidate – especially for Option 1. Occasionally, but rarely, shift schedules may include some weekday daytime shifts; or weekday evening shifts; and/or weekend shifts.

Location: Manassas, VA

Workplace Type: On Site Required

Sponsorship Eligibility: Not eligible for visa sponsorship

Salary: $15/hour, commensurate with experience

Criminal Background Check: Yes

About the Department:

The Freedom Aquatic & Fitness Center opened in September, 1999 and is one of the largest facilities of its type in Northern Virginia. Located on the Science and Technology campus in Prince William County of George Mason University, the 110,000 square foot facility features a 50-meter competition pool, leisure pool, whirlpool, locker facilities and family locker rooms, gymnasium with two practice courts, cardiovascular and strength training equipment, group fitness, mind/body and spin studios, three racquetball/activity courts, community room and classroom, and outdoor field and sand volleyball court.

About the Position:

Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center's Customer Service Department – more commonly called the front desk. In this role, CSAs are expected to greet and check-in members, be knowledgeable of and proficient in explaining and processing membership and program registration requests, scheduling Group-X classes and on-site wellness scheduling/check-in, and be familiar with and communicate effectively about every other department and function at the Freedom Center in order to direct members and guests to those who can answer their questions more completely if there's additional interest. Being the single primary revenue source for the Freedom Center, training in and membership processing and competency, preferably through Fusion, is paramount.

Responsibilities:

  • Greet and check-in members;
  • Be knowledgeable of and proficient in explaining and processing membership and program registration requests;
  • Schedule classes and swim-lane reservations, along with on-site childcare scheduling/check-in; and
  • Be familiar with and communicate effectively about every other department and function at the Freedom Center in order to direct members and guests to those who can answer their questions more completely if there's additional interest.

Required Qualifications:

  • Previous customer service, cash-handling, and computer/database experience;
  • Effective verbal and listening skills;
  • Ability to communicate respectfully and effectively with a very diverse and multicultural community population;
  • Ability to act with tact and courtesy;
  • Demonstrated ability to multitask;
  • Ability to work up to the University-mandated ceiling of 29 hours per week if needed, with daytime/evening shift employees willing to work alternating weekend shifts; and
  • Must possess or be able to obtain CPR and First Aid certifications within 90 days of hire.

Preferred Qualifications:

  • Previous sales experience.

Instructions to Applicants:

For full consideration, applicants must apply for Customer Service Agent at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Resume for review.

Equal Opportunity Employer

What Virginia Alcoholic Beverage Control Authority employees say

Pay

Hours and flexibility

Workplace

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