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Evening Customer Service Jobs in Reston, VA (NOW HIRING)

Virginia Jobs

Customer Service Agent

Manassas, VA · On-site

$15/hr

... evening shifts; and/or weekend shifts. Location: Manassas, VA Workplace Type: On Site Required ... Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center's Customer Service ...

E E Wine Inc

Customer Service Representative

Manassas, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. • Excellent verbal communication skills. • Excellent customer service skills. • Ability to understand and follow instructions as given. • Proficient with a ...

E E Wine Inc

Customer Service Representative

Manassas, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone ...

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All JobsEvening Customer Service JobsEvening Customer Service Jobs in Reston, VA

Evening Customer Service information

See Reston, VA salary details

$10

$19

$28

How much do evening customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for evening customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Reston, VA?

The most popular types of Customer Service jobs in Reston, VA are:

What cities near Reston, VA are hiring for Evening Customer Service jobs?

Cities near Reston, VA with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Evening Customer Service Specialist, Georgetown

Washington, DC • On-site

DIG INN Chefs-In-Training
Restaurants • 501 - 1,000 employees
Learn more about DIG INN Chefs-In-Trainingexternal

$18.50/hr

Full-time, Part-time

Retirement, PTO

Posted 11 days ago

Job description

CHEF-IN-TRAINING

[Restaurant Team Member]

$18.50+ / hour depending on experience + $2-3/hour in tips + MORE BENEFITS!

ABOUT THE ROLE:

The next generation of chefs are evolving in DIG restaurants.

Our scratch based kitchens are built around people with a true passion for real good food.  We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m.

YOU WILL: 

  • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation. 
  • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout.
  • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl).
  • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary.
  • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations.
  • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards. 
  • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies. 
  • Go home feeling fulfilled knowing you are a part of a bigger mission to rebuild the food system.

YOU HAVE: 

  • Weekend Availability, a must!
  • A passion for real, good food and a desire to learn culinary practices and skills. 
  • The ability to demonstrate and execute a strong work ethic.
  • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
  • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
  • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success. 
  • Excellent communication skills, both verbal and written.
  • A desire to create exceptional employee & guest experiences.
  • An eye for detail and solving challenges. 
  • A desire for growth in our brigade.

WORK PERKS: 

Aside from the standard job description fare (competitive pay) we also offer:

  • Opportunities for GROWTH in a TEAM environment
  • Competitive Pay & potential to earn tips
  • Paid Time Off
  • 401K programming
  • Parental leave
  • Thanksgiving, Christmas and other Holidays Off
  • Flexible Scheduling: Part Time and Full Time Hours
  • Complimentary DIG lunch everyday
  • Commuter Benefits

ABOUT US:  To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE:  DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

Additional Role Note: 

The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

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