ZipRecruiter

Log In

1

Evening Customer Service Jobs in Reston, VA (NOW HIRING)

E E Wine Inc

Customer Service Representative

Manassas, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone ...

E E Wine Inc

Customer Service Representative

Marshall, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. • Excellent verbal communication skills. • Excellent customer service skills. • Ability to understand and follow instructions as given. • Proficient with a ...

E E Wine Inc

Customer Service Representative

Manassas, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone ...

E E Wine Inc

Customer Service Representative

Manassas, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone ...

E E Wine Inc

Customer Service Representative

Manassas, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone ...

E E Wine Inc

Customer Service Representative

Marshall, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone ...

E E Wine Inc

Customer Service Representative

Catharpin, VA · On-site

$13 - $14.50/hr

... evening and weekend shifts. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone ...

Wegmans

Customer Service Associate

Vienna, VA · On-site

$16.50 - $17/hr

Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 16 years or older ... As a Cashier, you'll provide incredible customer service by engaging customers in friendly ...

New

Wegmans

Customer Service Representative

Lanham, MD · On-site

$18.50 - $19/hr

Evening (Including Weekends). Age Requirement: Must be 18 years or older Location: Lanham, MD ... R0290124 At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In ...

previous pagenext page

Showing results 21-40

All JobsEvening Customer Service JobsEvening Customer Service Jobs in Reston, VA

Evening Customer Service information

See Reston, VA salary details

$10

$19

$28

How much do evening customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for evening customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.
What are the most commonly searched types of Customer Service jobs in Reston, VA? The most popular types of Customer Service jobs in Reston, VA are:
What cities near Reston, VA are hiring for Evening Customer Service jobs? Cities near Reston, VA with the most Evening Customer Service job openings:
Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Customer Service Representative

E E Wine Inc

Manassas, VA • On-site

$13 - $14.50/hr

Full-time

Re-posted 4 days ago

Job description

Description:

A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs.


The Customer Service Representative/Cashier provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold.


Essential Duties and Responsibilities

· Provides prompt, courteous customer service

· Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold.

· Performs multi-function operation of the fuel console.

· Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store.

· Assists in maintaining proper inventory levels and shift audits.

· Controls merchandise, cash shortages, and other selling expenses.

· Performs all duties with minimum supervision and works irregular hours as needed.

· Stand and/or walk up to eight hours per day.

· Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels)

· Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer.

· Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day).

· Other duties as assigned.

Requirements:

· High School graduate or equivalent.

· Perform the four basic arithmetic operations.

· Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts.

· Excellent verbal communication skills.

· Excellent customer service skills.

· Ability to understand and follow instructions as given.

· Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc.

· Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc.

· Ability to perform the essential duties and to work under the conditions described.

EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity.


$13.00 - $14.50/hour


EOE/Veteran/Disability