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Virtual Customer Service Jobs in Kansas (NOW HIRING)

SPEC LLC

Customer Service

Wichita, KS · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most ...

Long John Silvers

Customer Service

Wichita, KS

$14.25 - $19.50/hr

  • Retirement

If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed! We offer the following: * A ...

KFC

Customer Service

Liberal, KS

$15.25 - $20.75/hr

  • Retirement

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Long John Silvers

Customer Service

Wichita, KS

$14.25 - $19.50/hr

  • Retirement

If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed! We offer the following: * A ...

KFC

Customer Service

Wichita, KS

$14.25 - $19.50/hr

  • Retirement

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Long John Silvers

Customer Service

Wichita, KS

$14.25 - $19.50/hr

  • Retirement

If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed! We offer the following: * A ...

M S International

Customer Service Representative (CSR)

Lenexa, KS · On-site

$40K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties ...

NTT DATA Services

Customer Service Associate

Wichita, KS · On-site

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

NTT DATA Services

Customer Service Associate

Wichita, KS · Remote

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Kansas

Virtual Customer Service information

See Kansas salary details

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How much do virtual customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for virtual customer service in Kansas is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Kansas?

The most popular types of Customer Service jobs in Kansas are:

What are popular job titles related to Virtual Customer Service jobs in Kansas?

For Virtual Customer Service jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Kansas look for?

The top searched job categories for Virtual Customer Service jobs in Kansas are:

What cities in Kansas are hiring for Virtual Customer Service jobs?

Cities in Kansas with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Kansas as of August 2026, with employment types broken down into 88% Full Time, 5% Part Time, 3% Temporary, and 4% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $31,510 per year, or $15.1 per hour.

Customer Service

SPEC LLC

Wichita, KS • On-site

$60K - $70K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

SPEC Building Materials Corporation is recognized as one of the nation’s leading wholesale distributors of the highest-quality building materials, equipment, and products for commercial and residential roofing contractors. Since 1973, SPEC has strategically grown to thirty-six convenient branch locations in markets throughout the Midwest, the South, and the Southeastern regions.

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most often the customer’s first point of contact.

Position Responsibilities:

  • Selling building materials to our customers from the customer service counter
  • Maintaining and growing existing customer base through prospecting, sales account development, quoting, and customer follow-up.
  • Sourcing special order items for our contractors.
  • Ensuring all customer sales orders are imputed complete and accurate.
  • Advising customers on inventory levels and pricing.
  • Cash application and reporting.
  • Answering the phone and directing calls.
  • Scheduling and answering questions regarding deliveries for customers.

Position Requirements:

  • Minimum education required: GED or high school diploma.
  • Working knowledge of computers and software.
  • The ability to multitask in a fast-paced environment.
  • Strong organization and communication skills.
  • Past history in a building materials-related industry.
  • Strong math skills.
  • High energy level and a desire to succeed.
  • Additional duties or responsibilities may be required.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift

Supplemental Pay:

  • Bonus opportunities

Work Location: In person

Required Skills

Minimum education required:

  • GED or high school diploma.
  • Working knowledge of computers and software.
  • The ability to multitask in a fast-paced environment.
  • Strong organization and communication skills.
  • Strong math skill.
  • High energy level and a desire to succeed.

Required Experience

Past history in a building material related industry preferred.

Qualifications:
Minimum education required:

  • GED or high school diploma.
  • Working knowledge of computers and software.
  • The ability to multitask in a fast-paced environment.
  • Strong organization and communication skills.
  • Strong math skill.
  • High energy level and a desire to succeed.

Apply