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Virtual Customer Service Representative Jobs in Edison, NJ

FastSigns

Customer Service Representative

Newark, NJ · On-site

$15 - $20/hr

  • PTO

Customer Service Representative FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

Sahadi's

Customer Service Representative

Brooklyn, NY · On-site

$17/hr

As a Customer Service Representative, you will play a critical role in ensuring our customers have a positive experience. You will be the primary point of contact for inquiries, concerns, and ...

LifeStation

Customer Service Representative

Union, NJ · On-site

$18/hr

Customer Service Representative At LifeStation, our mission is simple but powerful: to use innovative technology and compassionate service to help seniors live safely, independently, and confidently.

U-Haul

Customer Service Representative

Orange, NJ · On-site

$15.92 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

cord

Customer Service Rep

New York, NY

$17.50 - $23.75/hr

We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

The Role We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and ...

Prime Healthcare

Customer Service Representative

Denville, NJ · On-site

$15.49 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities The Customer Service Representative is a high level customer service position that is one of the first lines of communication within the department. The Customer Service ...

Mr. Rooter

Customer Service Representative

Freehold, NJ · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative - Career Opportunity Mr. Rooter Plumbing Are you looking for a new career with paid training, steady work, and room to grow? Mr. Rooter Plumbing is looking for ...

Russo Bros

Customer Service Representative

East Hanover, NJ · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative (CSR) - High Volume Call Center at RUSSO Brothers | East Hanover, NJ, a Master Trades Group Company Join a company where people matter--our customers and our employees.

Etherfi

Customer Service Representative

New York, NY · On-site

$17.50 - $23.75/hr

  • Medical

  • Dental

  • Vision

The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing the overall customer experience. Daily tasks include ...

ROLL OFF SOLUTIONS INC

Customer Service Rep

Woodland Park, NJ

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Rep Job Type: Full-Time Location: Woodland Park, Colorado Application Deadline: Position will remain open until filled Pay: $19.00 - $20.00 Hourly About Us : We are dedicated to ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Edison, NJ

Virtual Customer Service Representative information

See Edison, NJ salary details

$9

$19

$27

How much do virtual customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual customer service representative in Edison, NJ is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.20 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Edison, NJ?

The most popular types of Customer Service Representative jobs in Edison, NJ are:

What are popular job titles related to Virtual Customer Service Representative jobs in Edison, NJ?

For Virtual Customer Service Representative jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Edison, NJ look for?

The top searched job categories for Virtual Customer Service Representative jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Virtual Customer Service Representative jobs?

Cities near Edison, NJ with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Edison, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $39,631 per year, or $19.1 per hour.

Customer Service Representative

Prime Healthcare Management Inc

Denville, NJ • On-site

$15.49 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Prime Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 285 frontline employees who took The Breakroom Quiz

604th of 888 rated healthcare providers

Job description

Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Responsibilities

The Customer Service Representative is a high level customer service position that is one of the first lines of communication within the department. The Customer Service Representative is responsible to ensure that each customer, patient, and coworker is treated in a professional and friendly manner. The Customer Service Representative is responsible for answering phones in order to process requests. The Customer Service Representative may be assigned to special projects or other assignments may be given with expectations to be completed in a specified timeframe.

#LI-BM2

Qualifications
  • High School Diploma or Equivalent.
  • Previous Customer Service or Medical Office experience preferred.
  • Intermediate Computer skills.
  • Experience with Microsoft office - intranet and word documents.
  • Ability to effectively communicate in English both orally and in writing.
    • Pay Transparency

    Prime Healthcare Management Inc offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $15.49 to $20.25. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

    Employment StatusFull TimeShiftDaysEqual Employment Opportunity

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

    Employment Type: FULL_TIME

    What Prime Healthcare employees say

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