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Head Customer Service Representative Jobs in Edison, NJ

Customer Service Representative (CSR) Bayonne, NJ Pay Rate: $22.00 per hour Schedule: 8:00am-4:30pm, Monday-Friday Position Summary A reliable and customer-focused Customer Service Representative ...

Customer Service Rep

Newark, NJ

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

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Customer Service Representative

Jersey City, NJ · On-site

$900 - $1.3K/wk (+ commission)

CUSTOMER SERVICE REPRESENTATIVE - ENTRY LEVEL - IMMEDIATE OPENINGS We are currently hiring Customer Service Representatives to join our growing team. This is a great entry-level opportunity for ...

If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for Customer Service Representative ...

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Head Customer Service Representative information

See Edison, NJ salary details

$10

$19

$27

How much do head customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for head customer service representative in Edison, NJ is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Head Customer Service Representative vs Customer Service Supervisor?

AspectHead Customer Service RepresentativeCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages key accountsSupervises daily team operations, handles escalations, trains staff
Required CredentialsCustomer service experience, leadership skills, sometimes a degree in business or related fieldCustomer service experience, leadership skills, often a related degree
Work EnvironmentStrategic planning, high-level meetings, cross-department collaborationTeam management, direct customer interactions, shift supervision

The Head Customer Service Representative focuses on strategic leadership and managing key accounts, while the Customer Service Supervisor handles daily team supervision and customer interactions. Both roles require customer service experience and leadership skills, but the Head role is more strategic and less involved in direct customer contact.

What does a head customer service representative do?

A head customer service representative oversees the customer service team, ensuring high-quality support and satisfaction. They handle escalated issues, develop service strategies, train staff, and monitor performance metrics to improve overall service delivery.

What are the most commonly searched types of Customer Service Representative jobs in Edison, NJ?

The most popular types of Customer Service Representative jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Head Customer Service Representative jobs?

Cities near Edison, NJ with the most Head Customer Service Representative job openings:

$16.25 - $22/hr

Full-time

Re-posted 2 hours ago


Job description

Position Summary

The Customer Service Representative (CSR) plays a vital role in delivering exceptional service to BluPax Pharma's customers. This position is responsible for managing customer orders, resolving issues, and maintaining positive relationships with healthcare providers, pharmacies, hospitals, and other clients. The CSR collaborates closely with sales, logistics, warehouse, and finance teams to ensure timely and accurate order fulfillment, while upholding all regulatory and compliance requirements.