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Virtual Customer Service Representative Jobs in Edison, NJ

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Customer Service Representative

Union, NJ · On-site

$16.25 - $22.25/hr

Customer Service Representative Title: Customer Service Representative Location: Union, NJ Job Type: Temporary Description Under the direction of the Customer Service Supervisor(s), CSRs are the ...

Community Veterinary Partners

CSR

Verona, NJ · On-site

$17 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York Compensation: Competitive Description We are looking for a dedicated Customer Service Representative to join ...

Community Vet

CSR

Verona, NJ · On-site

$16 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

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Showing results 21-40

All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Edison, NJ

Virtual Customer Service Representative information

See Edison, NJ salary details

$9

$19

$27

How much do virtual customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual customer service representative in Edison, NJ is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.20 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Edison, NJ?

The most popular types of Customer Service Representative jobs in Edison, NJ are:

What are popular job titles related to Virtual Customer Service Representative jobs in Edison, NJ?

For Virtual Customer Service Representative jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Edison, NJ look for?

The top searched job categories for Virtual Customer Service Representative jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Virtual Customer Service Representative jobs?

Cities near Edison, NJ with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Edison, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $39,631 per year, or $19.1 per hour.

Customer Service Representative

Critter Control

Parsippany, NJ • On-site

$25 - $27/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Critter Control rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

28th of 35 rated pest control companies

Job description

Customer Service Representative

Western Pest Services is a premier provider of pest control solutions. Established in 1928, we have a legacy of excellence and the stability of an industry leader. We are currently seeking a Customer Service Representative based in our Parsippany, NJ headquarters location.

Responsibilities:

Our Customer Service Representatives (CSR) are the link between our customers and our service technicians. As a CSR, you will coordinate schedules, resolve customer issues and concerns, respond to service and sales inquiries, and communicate with our field operations.

Western Offers:

  • Competitive Compensation!
  • Comprehensive benefit package: medical, dental, vision, 401K with company match, stock purchase, tuition reimbursement, and more!
  • Paid Time Off (Holiday/Vacation/Sick)
  • Award-winning Company Paid Training!
  • Opportunities for Growth, Development, and Advancement
  • Awards and recognition

What You'll Be Doing:

  • Provide exceptional customer service and a quality experience to internal and external clients
  • Prioritize, plan and complete daily tasks, special projects, and assignments
  • Facilitate accounts receivable and collection efforts
  • Manage administrative requests and tasks
  • Provide proactive customer follow-up in a timely manner
  • Deliver accurate service and sales information
  • Maintain accurate records utilizing customer service software applications
  • Respond to leads and referrals
  • Partner with management to manage expectations and meet deadlines
  • Assist in scheduling of service routes
  • Produce accurate and timely reports
  • Ensure that work is complete and results are satisfactory
  • Assist in training of new team members as requested/needed
  • Demonstrate strong attention to detail and accuracy

What We're Looking For:

We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience. Excellent communication and problem-solving skills are crucial to our business. If you are a collaborative partner with a strong work ethic who can appreciate a fast-paced environment and values providing support while assisting others, this may be the right fit for you.

Qualifications:

Basic Qualifications:

  • High school degree or equivalent
  • Must be 18 years of age
  • Excellent phone etiquette and friendly, professional demeanor
  • Strong organizational skills and ability to manage multiple priorities, i.e. multi-task
  • Knowledge of MS Office environment with Word, Excel, and Outlook proficiency
  • Knowledge of customer service principles and best practices
  • Excellent written and verbal communication
  • Ability to work in a high volume, fast paced environment
  • Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers
  • Strong collections experience preferred
  • We will consider for employment all qualified applicants in a manner consistent with applicable federal, state, and local laws

Salary Range: $25.00 - $27.00 per hour

Western Pest Services is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

What Critter Control employees say

Benefits

Hours and flexibility

Workplace

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