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Virtual Customer Service Representative Jobs in California

Sunrise Systems

Customer Service Representative

Brea, CA · On-site

$22 - $22.50/hr

Customer Service Representative Reference ID: 26-03091 Location: Brea, CA. Duration: 05 months Job Type: Contract (Candidates must be able to work on W2 without VISA sponsorship) Description:

Valley Services

Customer Service Rep

San Jose, CA · On-site

$22 - $28/hr

CUSTOMER SERVICE REPRESENTATIVE Location: San Jose CA US 95112 Job Type: Full Time Category: Waste Management Valley Services is a family owned residential and construction solutions provider ...

Valley Perinatal Services

Customer Service Rep

San Jose, CA · On-site

$18.75 - $25.50/hr

Customer Service Representative Valley Services is a family owned residential and construction solutions provider, conveniently located in the heart of downtown San Jose. It consists of three ...

Service Champions

Customer Service Representative

Brea, CA · On-site

$20 - $24/hr

Customer Service Representative Service Champions is looking for a dedicated Customer Service Representative to join our team. We're committed to providing excellent HVAC and plumbing services, and ...

Domino's

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Pizza

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in California

Virtual Customer Service Representative information

See California salary details

$9

$18

$26

How much do virtual customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for virtual customer service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.
What are the most commonly searched types of Customer Service Representative jobs in California? The most popular types of Customer Service Representative jobs in California are:
What are popular job titles related to Virtual Customer Service Representative jobs in California? For Virtual Customer Service Representative jobs in California, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in California look for? The top searched job categories for Virtual Customer Service Representative jobs in California are:
What cities in California are hiring for Virtual Customer Service Representative jobs? Cities in California with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service Representative

Airport Marina Honda

Los Angeles, CA • On-site

$17.25 - $23.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative

Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative.

The ideal candidate will be professional and positive, with a very friendly and outgoing attitude.

The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service customers.

Must be comfortable talking with all levels of customers, and be computer literate. Good with clerical duties and phone follow-up calls.

A person with experience in car dealerships, hotels, restaurants and concierge backgrounds would excel and do very well in this position.

The Customer Service Rep position has a pay scale consisting of the following elements and ranges. Wages include base hourly compensation of 16.78 an hour. The position also pays a bonus on individual performance that may range from $0.00 (if benchmarks are not met) without any fixed upper limit.

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