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Virtual Customer Service Representative Jobs in California

Domino's Pizza

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Franchise

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Franchise

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Rand Employment Solutions

Be Seen First

Customer Service Representative

Madera, CA · On-site

$19 - $23/hr

The Customer Service Representative (CSR) is responsible for coordinating the activities for the company by directing all leads and managing all elements of our customer service and sales support ...

Domino's

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Franchise

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Pizza

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in California

Virtual Customer Service Representative information

See California salary details

$9

$18

$26

How much do virtual customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for virtual customer service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in California?

The most popular types of Customer Service Representative jobs in California are:

What are popular job titles related to Virtual Customer Service Representative jobs in California?

For Virtual Customer Service Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in California look for?

The top searched job categories for Virtual Customer Service Representative jobs in California are:

What cities in California are hiring for Virtual Customer Service Representative jobs?

Cities in California with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service Rep - CSR

Kilter Termite & Pest Control

Orange, CA • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Description:

CUSTOMER SERVICE REP  Monday - Friday (Rotating Saturdays) 


Kilter Termite and Pest Control is hiring Customer Service Representatives.


Position Summary:

  • We will train you!
  • This is a Monday - Friday (Rotating Saturdays) position
  • Answer calls
  • schedule appointments & jobs
  • collect payments
  • input customer information & remote deposits
  • Follow company policies and guidelines in assisting both external and internal customers

Principal Duties and Responsibilities:

  1. Answer Customer's calls and questions
  2. Respond to technicians' needs
  3. Schedule appointments for Inspectors/Technicians
  4. Works closely with all Managers to ensure open communication and outstanding customer service is delivered consistently.
  5. Document Accounts Receivables and follows up on outstanding invoices for collections.
  6. Other duties assigned

Why Choose KILTER TERMITE & PEST CONTROL

  • People oriented Company Culture
  • Weekly pay with Direct Deposit
  • Paid Holidays
  • Paid Time Off
  • Sick Pay
  • 401k Plan (Matching)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance

Job Type: Full-time


Salary: $18.00 - $25.00 per hour


Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  •  Monday - Friday (Rotating Saturdays) 
  • Weekend availability

 This position is part of an ongoing recruitment to build a talent pipeline. Openings may not be immediate. 

Requirements:

Job Qualifications and Skills:

  • High School Graduate.
  • Must have phone experience, outbound calls & heavy inbound calls.
  • Must have a strong attention to detail.
  • Must be proficient in the English language.
  • Must be tactful, considerate and courteous to all customers and coworkers.
  • Must possess an ability to achieve and deliver a high level of customer satisfaction..
  • Must have the ability to multi-task.
  • Previous Account Receivable and Collection experience is a plus, but not required.
  • Willingness to work and ready to learn.