Residential Construction Customer Service Manager Our team is looking for a dynamic and positive leader to manage and lead our team of Quality walk specialist/ Customer Service Representatives The ...
Residential Construction Customer Service Manager Our team is looking for a dynamic and positive leader to manage and lead our team of Quality walk specialist/ Customer Service Representatives The ...
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Customer Service Representative
Redlands, CA · On-site
$18/hr
Ability to meet and manage deadlines Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful ...
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Customer Service Representative
Redlands, CA · On-site
$18/hr
Ability to meet and manage deadlines Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful ...
Customer Service Representative (CSR) - In-Store
Los Angeles, CA · On-site
$17.25 - $23.50/hr
Additionally, the CSR manages the Zoho Desk system, overseeing the flow of internal and customer tickets, handling claims, and addressing inquiries with professionalism and care. Key Responsibilities:
Customer Service Representative (CSR) - In-Store
Los Angeles, CA · On-site
$17.25 - $23.50/hr
Additionally, the CSR manages the Zoho Desk system, overseeing the flow of internal and customer tickets, handling claims, and addressing inquiries with professionalism and care. Key Responsibilities:
Customer Service Representative
San Rafael, CA · On-site
$18 - $24/hr
To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...
Customer Service Representative
San Rafael, CA · On-site
$18 - $24/hr
To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...
Customer Service Representative
$18 - $24/hr
To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...
Customer Service Representative
$18 - $24/hr
To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...
Customer Service Representative
San Rafael, CA · On-site
$18 - $24/hr
To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...
Customer Service Representative
San Rafael, CA · On-site
$18 - $24/hr
To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...
Customer Service Representative
$18.75 - $25.50/hr
... Service Representative will provide delivery of pre- and post-sales services and support to ... Customer Focus & Relationship Mgmt. - Proactive interface to ensure our customers' best interests ...
Customer Service Representative
$18.75 - $25.50/hr
... Service Representative will provide delivery of pre- and post-sales services and support to ... Customer Focus & Relationship Mgmt. - Proactive interface to ensure our customers' best interests ...
CSR / Customer Service Rep
Pacifica, CA · On-site
$18 - $25/hr
Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...
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CSR / Customer Service Rep
Pacifica, CA · On-site
$18 - $25/hr
Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...
CSR / Customer Service Rep
Pacifica, CA · On-site
$18 - $25/hr
Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...
CSR / Customer Service Rep
Pacifica, CA · On-site
$18 - $25/hr
Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...
CSR / Customer Service Rep
$18 - $25/hr
Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...
CSR / Customer Service Rep
$18 - $25/hr
Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...
Customer Service Representative (CSR)
Los Angeles, CA · On-site
$20 - $25/hr
Demonstrated ability to multi-task, manage time effectively, and maintain a calm, professional demeanor during high-volume periods or challenging customer interactions. Education & Compliance
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Customer Service Representative (CSR)
Los Angeles, CA · On-site
$20 - $25/hr
Demonstrated ability to multi-task, manage time effectively, and maintain a calm, professional demeanor during high-volume periods or challenging customer interactions. Education & Compliance
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Customer Service Representative CSR
Merced, CA · On-site
$20 - $25/hr
The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as needed while communicating effectively with team members and management. Our customer service team ...
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Customer Service Representative CSR
Merced, CA · On-site
$20 - $25/hr
The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as needed while communicating effectively with team members and management. Our customer service team ...
Reports to: CSR Manager and/or Practice Manager *Nothing in this restricts management's right to assign or reassign duties and/or responsibilities at any time Compensation negotiable based on ...
New
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Reports to: CSR Manager and/or Practice Manager *Nothing in this restricts management's right to assign or reassign duties and/or responsibilities at any time Compensation negotiable based on ...
New
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Customer Service Representative (CSR)
Turlock, CA · On-site
$20 - $25/hr
The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as needed while communicating effectively with team members and management. Our customer service team ...
Quick apply
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Customer Service Representative (CSR)
Turlock, CA · On-site
$20 - $25/hr
The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as needed while communicating effectively with team members and management. Our customer service team ...
Customer Service Representative
$17.25 - $23.25/hr
About the Customer Service Representative Position As a Customer Service Representative for our ... Proficient with computers and CRM software * Excellent communication skills * Superb customer ...
Customer Service Representative
$17.25 - $23.25/hr
About the Customer Service Representative Position As a Customer Service Representative for our ... Proficient with computers and CRM software * Excellent communication skills * Superb customer ...
Job Overview AV Taxi Rides is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in Los Angeles. This position is ideal for individuals looking to start a ...
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Job Overview AV Taxi Rides is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in Los Angeles. This position is ideal for individuals looking to start a ...
Customer Service Representative
Irvine, CA · On-site
$17.25 - $23.25/hr
About the Customer Service Representative Position As a Customer Service Representative for our ... Proficient with computers and CRM software * Excellent communication skills * Superb customer ...
Customer Service Representative
Irvine, CA · On-site
$17.25 - $23.25/hr
About the Customer Service Representative Position As a Customer Service Representative for our ... Proficient with computers and CRM software * Excellent communication skills * Superb customer ...
Customer Service Representative (CSR)
Fresno, CA · On-site
$16 - $21.50/hr
Inside Sales Representative - ServiceTitan Expert Job Summary: We are seeking a skilled and ... Utilize ServiceTitan software to manage and maintain customer service operations effectively.
Customer Service Representative (CSR)
Fresno, CA · On-site
$16 - $21.50/hr
Inside Sales Representative - ServiceTitan Expert Job Summary: We are seeking a skilled and ... Utilize ServiceTitan software to manage and maintain customer service operations effectively.
Customer Service Representative
Irvine, CA · On-site
$17.25 - $23.25/hr
About the Customer Service Representative Position As a Customer Service Representative for our ... Proficient with computers and CRM software * Excellent communication skills * Superb customer ...
Quick apply
Customer Service Representative
Irvine, CA · On-site
$17.25 - $23.25/hr
About the Customer Service Representative Position As a Customer Service Representative for our ... Proficient with computers and CRM software * Excellent communication skills * Superb customer ...
Customer Service Representative
$16.25 - $22/hr
A customer service representative, or CSR, will act as a liaison, provide product/services ... Manage large amounts of incoming calls * Generate sales leads * Identify and assess customers needs ...
New
Customer Service Representative
$16.25 - $22/hr
A customer service representative, or CSR, will act as a liaison, provide product/services ... Manage large amounts of incoming calls * Generate sales leads * Identify and assess customers needs ...
New
Customer Service Representative Manager information
What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?
| Aspect | Customer Service Representative Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree and management experience | Often requires high school diploma or associate degree, with supervisory experience |
| Work Environment | Oversees multiple teams, involved in strategic planning | Supervises daily operations of customer service reps |
| Employer Usage | Common in larger organizations with multiple customer service teams | Found in various industries, often in call centers or retail |
| Search & Comparison Intent | People looking for managerial roles in customer service | Individuals seeking supervisory roles or team lead positions |
The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

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Re-posted 18 days ago
Job description
Residential Construction Customer Service Manager
Our team is looking for a dynamic and positive leader to manage and lead our team of Quality walk specialist/ Customer Service Representatives
The Manager will be skilled with new home prep, punch list work as well as managing a team of CSR's and keeping them to company customer service and work service standards.
Our construction company focuses on developing multi-family apartments to fractional residence clubs to luxury private residential resort/club communities to primary home communities. We are in need of a dedicated Customer Service Manager who can work with our team to ensure our clients and residents are served as needed in a friendly professional manner.
Past experience in this role is a must
Duties and expectations
The manager will be capable of performing corrective tasks related to all residential building trades including drywall, painting, carpentry, plumbing, electrical and more in order to observe and lead our team as well as perform constructive coaching when needed and train others as needed to perform duties properly.
Interact with customers and our team to provide information in response to inquiries about products and services and to handle and resolve complaints.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Customer Service Manager will ensure that our team will provide these new buyers with assurance and peace of mind in their new homes.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken and ensure that all of teams.
The CSR manager will ensure that the team responsible and respectfully conducts home-owner walk-throughs, service requests warranty repairs, inspections, and structural/landscape alterations.
Resolve customers' service or billing complaints by coordinating with the various departments involved.
Process contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
CSR Manager will oversee the team while they guide homeowners through presentations, delivery, and post-closing processes- working closely with all member of the team to ensure timely and comprehensive follow-up for the home-owners specifications and concerns- prioritizing and organizing lists of warrantable items to be completed- maintaining homeowner files for assigned subdivisions- administering warranty cost controls- working with construction on delivery of completed homes and scheduling/verifying work of subcontractors and subcontractors