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Entry Level Customer Service Representative Jobs in California

Be Seen First

We are seeking an Entry Level Customer Service / Sales Rep - Business to join our team! You will be responsible for helping customers by providing product and service information and resolving ...

Be Seen First

We are seeking an Entry Level Customer Service / Sales Rep - Business to join our team! You will be responsible for helping customers by providing product and service information and resolving ...

Entry Level Customer Service

Los Angeles, CA ยท On-site +1

$17.25 - $23.50/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

New

Customer Service

Concord, CA ยท On-site

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service Rep

Los Angeles, CA

$17.25 - $23.50/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... customer service representative, customer service and sales, customer service associate, chicago ...

Customer Service Rep

Los Angeles, CA ยท On-site

$17.25 - $23.50/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... customer service representative, customer service and sales, customer service associate, chicago ...

Customer Service

Concord, CA

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service Rep

Los Angeles, CA ยท On-site

$17.25 - $23.50/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... customer service representative, customer service and sales, customer service associate, chicago ...

Customer Service

San Leandro, CA ยท On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Berkeley, CA ยท On-site

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Oakland, CA ยท On-site

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA ยท On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

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Showing results 1-20

Entry Level Customer Service Representative information

See California salary details

$9

$18

$26

How much do entry level customer service representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level customer service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in California?

The most popular types of Customer Service Representative jobs in California are:

What cities in California are hiring for Entry Level Customer Service Representative jobs?

Cities in California with the most Entry Level Customer Service Representative job openings:

Infographic showing various Entry Level Customer Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Entry-Level Customer Service Representative

Invictus Marketing Solutions

Pleasanton, CA โ€ข On-site

$17.75 - $24.25/hr

Other

Posted 7 days ago


Job description

Entry-Level Customer Service Representative

We are seeking motivated Entry-Level Customer Service Representatives to join our team. This full-time opportunity is ideal for recent graduates, career changers, first-time job seekers, and individuals looking to build a professional career in customer service, sales, communication, and business development.

No previous experience is required. Paid training is provided.

If you're personable, dependable, eager to learn, and ready to grow in a supportive team environment, we'd love to hear from you.

Customer Service Representative Responsibilities
  • Provide friendly, professional customer service and support.
  • Answer customer questions and assist with requests and general inquiries.
  • Communicate professionally with customers through various channels.
  • Listen to customer needs and help identify appropriate solutions.
  • Build and maintain positive customer relationships.
  • Support daily customer service and business operations.
  • Participate in paid training, coaching, and professional development.
  • Work collaboratively with team members to achieve customer service and business goals.
  • Develop valuable skills in customer communication, sales, relationship building, and business development.
Entry-Level Customer Service Qualifications
  • Strong verbal communication and interpersonal skills.
  • Positive attitude and willingness to learn.
  • Reliable, professional, and motivated work ethic.
  • Comfortable interacting with customers and team members.
  • Ability to work independently and as part of a team.
  • High school diploma or GED preferred.
  • Previous experience in customer service, retail, hospitality, sales, or related fields is a plus but not required.
What We Offer
  • Full-time entry-level employment
  • Immediate start opportunities
  • Paid training
  • Professional coaching and mentorship
  • Performance-based incentives
  • Career advancement opportunities
  • Professional development and skill-building
  • Supportive, team-oriented work environment
  • Opportunities to develop experience in customer service, sales, communication, and business development
Great Entry-Level Career Opportunity

Whether you're a recent graduate, career changer, first-time job seeker, or experienced customer service professional, this role provides an opportunity to develop valuable skills and grow within a professional team.

If you're motivated, personable, dependable, and ready to learn, we encourage you to apply.

Apply Today

Take the next step toward a rewarding career in customer service, sales, communication, and business development. Apply now for the Entry-Level Customer Service Representative position.