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Entry Level Customer Service Representative Jobs in California

Be Seen First

We are seeking an Entry Level Customer Service / Sales Rep - Business to join our team! You will be responsible for helping customers by providing product and service information and resolving ...

Be Seen First

We are seeking an Entry Level Customer Service / Sales Rep - Business to join our team! You will be responsible for helping customers by providing product and service information and resolving ...

Entry Level Customer Service

Chula Vista, CA ยท On-site +1

$16.50 - $22.50/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

Entry Level Customer Service

Fremont, CA ยท On-site +1

$17.50 - $23.75/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

Customer Service

Concord, CA ยท On-site

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Concord, CA ยท On-site

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA ยท On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service Rep

Los Angeles, CA ยท On-site

$17.25 - $23.50/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... customer service representative, customer service and sales, customer service associate, chicago ...

Customer Service

Berkeley, CA ยท On-site

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service Rep

Los Angeles, CA

$17.25 - $23.50/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... customer service representative, customer service and sales, customer service associate, chicago ...

Customer Service

Berkeley, CA

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Oakland, CA ยท On-site

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA ยท On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

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Entry Level Customer Service Representative information

See California salary details

$9

$18

$26

How much do entry level customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level customer service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
What are the most commonly searched types of Customer Service Representative jobs in California? The most popular types of Customer Service Representative jobs in California are:
What cities in California are hiring for Entry Level Customer Service Representative jobs? Cities in California with the most Entry Level Customer Service Representative job openings:
Infographic showing various Entry Level Customer Service Representative job openings in California as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Entry-Level Customer Service Representative (CSR)

Virco Talent

Santa Fe Springs, CA โ€ข On-site

$16.25 - $22/hr

Other

Re-posted 27 days ago


Job description


About the Role:
We are seeking a motivated and reliable Entry Level Customer Service Representative (CSR) to join our team. This is a great opportunity for someone looking to start or grow their career in customer support and administration in a collaborative team environment.
Key Responsibilities:
  • Provide excellent customer service via phone, email, and in person
  • Handle administrative duties such as data entry, record keeping, and email correspondence
  • Support internal teams with customer-related inquiries and service needs
  • Troubleshoot basic service issues and escalate when necessary
  • Work collaboratively with peers and other departments to resolve customer issues
  • Maintain a professional and friendly demeanor with clients and team members
What Were Looking For:
  • Bilingual in English and Spanish required
  • Previous experience in retail, customer service, or administrative roles is preferred
  • Proficiency in using computers, phones, and emails
  • Strong communication and organizational skills
  • Dependable, team-oriented, and able to handle a fast-paced environment
  • Positive attitude and willingness to learn
  • Ability to remain calm under pressure and handle stress professionally

Required Skills:
โ€ข Customer Service