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Virtual Customer Service Manager Jobs in Texas (NOW HIRING)

... CRM and consistently providing accurate and complete information on the requested topic. * High ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

... CRM and consistently providing accurate and complete information on the requested topic. * High ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

Customer Service Manager

Waco, TX ยท On-site

$80K - $100K/yr

Join Our Team as a Customer Service Manager! Work Location: Waco, TX Department: Sales FLSA Status: Exempt Travel Requirements: 15% Salary Range: $80,000 - $100,000 annually Who We Are Looking For We ...

Join Our Team as a Customer Service Manager! Work Location: Waco, TX Department: Sales FLSA Status: Exempt Travel Requirements: 15% Salary Range: $80,000 - $100,000 annually Who We Are Looking For We ...

The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to ...

The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to ...

The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to ...

Customer Service Manager

Irving, TX ยท On-site

$85K - $100K/yr

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...

Customer Service Manager

Irving, TX ยท On-site

$85K - $100K/yr

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...

The Customer Service Manager leads the team supporting the full Customer Service function for Encon Safety Products. This role is responsible for leading a responsive, accurate, and technically ...

The Corporate Customer Service Manager will coordinate, direct, control and monitor the customer service duties at the branch office and provide supervision and leadership to the customer service ...

The Customer Service Manager leads the team supporting the full Customer Service function for Encon Safety Products. This role is responsible for leading a responsive, accurate, and technically ...

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Virtual Customer Service Manager information

See Texas salary details

$22.8K

$54K

$94.1K

How much do virtual customer service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for virtual customer service manager in Texas is $54,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,200.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What is a remote virtual customer service manager job?

A remote virtual customer service manager oversees customer support teams and operations from a remote location, ensuring service quality and efficiency. The role typically requires strong communication skills, experience with customer service tools, and the ability to manage teams virtually, often involving scheduling, training, and performance monitoring.

What are the most commonly searched types of Virtual Customer Service jobs in Texas?

The most popular types of Virtual Customer Service jobs in Texas are:

What are popular job titles related to Virtual Customer Service Manager jobs in Texas?

For Virtual Customer Service Manager jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Virtual Customer Service Manager jobs?

Cities in Texas with the most Virtual Customer Service Manager job openings:

Infographic showing various Virtual Customer Service Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $54,034 per year, or $26 per hour.

Virtual Customer Relations Specialist

Team Green Marketing

San Antonio, TX โ€ข Remote

Full-time, Part-time

Re-posted 21 days ago


Job description

Are you ready to get to work and make an impact. If you have strong leadership skills and can work in a team environment, you might just be who we're looking for. We're looking for individuals who would be willing to be trained to work in our virtual offices.

Some customer service is preferred but not necessary. Computer, high speed internet and phone with 3 way calling and knowledge of use are necessary. Excellent written and verbal communications skills and better than basic computer knowledge are a must.

Job responsibilities include, appointment-scheduling, assisting with customer accounts, answering customer questions about company products and services. Must have friendly, professional phone demeanor, the ability to multitask and work unsupervised. Work is done through our virtual offices making this is a telecommute position.

85% of the work is done online with the other 15% done by phone. Complete comprehensive training provided. You will have access to our team of seasoned professionals and your own personal mentor.

We have the latest in Virtual Office technology so that you may telecommute from your remote location. We offer part time and full time schedules, with the option of making your own hours. Attractive compensation comprised of residual income, commissions, bonuses and changing incentives.

Advancement opportunities for those who qualify.