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Virtual Customer Service Manager Jobs in Addison, TX

FNA Group

Customer Service Manager

Mesquite, TX · On-site

The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to ...

FNA Group

Customer Service Manager

Mesquite, TX · On-site

The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to ...

FNA Group

Customer Service Manager

Mesquite, TX · On-site

The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to ...

Addison Group

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...

Addison Group

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...

Addison Group

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...

Employee Magnets

Customer Service Manager

Irving, TX

Customer Service Manager - Irving, TX Degree with experience managing a customer service team with a focus on onboarding new clients and supporting existing clients (purchase orders, inventory issues ...

DHL

Customer Service Manager

Roanoke, TX · On-site

$70K - $98K/yr

Customer Service Manager ?The Customer Service Manager role has a national salary range of $70,000 - $98,000. For roles within California the range is $75,000 - $104,000 and Washington is $81,000 ...

DPDHL

Customer Service Manager

Roanoke, TX

$70K - $98K/yr

The Customer Service Manager role has a national salary range of $70,000 - $98,000. For roles within California the range is $75,000 - $104,000 and Washington is $81,000 - $104,000. DHL Supply Chain ...

Liveops

Remote Customer Service Agent

Mckinney, TX · Remote

$14.50 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Plano, TX · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Denton, TX · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Rowlett, TX · Remote

$14 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

North Richland Hills, TX · Remote

$13.50 - $18/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Grand Prairie, TX · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Irving, TX · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Richardson, TX · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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Showing results 1-20

All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Addison, TX

Virtual Customer Service Manager information

See Addison, TX salary details

$23.7K

$56.1K

$97.8K

How much do virtual customer service manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for virtual customer service manager in Addison, TX is $56,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $67,800.00 per year, depending on experience, location, and employer.

What does a Virtual Customer Service Manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

How does a Virtual Customer Service Manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What job categories do people searching Virtual Customer Service Manager jobs in Addison, TX look for? The top searched job categories for Virtual Customer Service Manager jobs in Addison, TX are:
What cities near Addison, TX are hiring for Virtual Customer Service Manager jobs? Cities near Addison, TX with the most Virtual Customer Service Manager job openings:
Virtual Customer Service Manager jobs near you
Infographic showing various Virtual Customer Service Manager job openings in Addison, TX as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $56,146 per year, or $27 per hour.
Entry Level Virtual Customer Service Representative

Entry Level Virtual Customer Service Representative

Globe Life American Income Division

Frisco, TX • On-site, Remote

$15 - $20.25/hr

Full-time

Posted 15 days ago

Job description

Join Us in Making a Difference
Are you passionate about helping others and making a lasting impact? Join our financial services team and help families secure their financial futures-all from the comfort and flexibility of your own home.Requirements / Responsibilities / Rewards
  • Make a Difference: Protect families and children by providing financial services that bring peace of mind during life's uncertainties.
  • Work From Home: Enjoy the freedom to work remotely, create a comfortable workspace, and balance your personal and professional life.
  • Career Growth: Build a rewarding career with advancement opportunities that recognize your potential and achievements.
  • Help Others Succeed: Use your expertise to guide families through financial decisions and empower them to secure their future.
  • Integrity First: Uphold the highest standards of trust and professionalism in every interaction, ensuring clients feel safe and supported.
Qualifications
  • A genuine desire to help others and make a positive impact on their lives.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team.
  • Commitment to integrity and ethical conduct in all professional dealings.
Ready to Make a Difference?
If you're seeking a meaningful career where you can work from home, help families, and grow with a company that values integrity, we want to hear from you!
Take the first step toward a rewarding journey that makes a real impact. Apply now and join our team dedicated to protecting families and children through financial services that truly matter.

Apply