ZipRecruiter

Log In

2

Remote Chat Customer Service Jobs in Texas (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Houston, TX · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Lewisville, TX · On-site +1

$16 - $21/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Pearland, TX · On-site +1

$15.25 - $20/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Lubbock, TX · On-site +1

$14.50 - $19.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Dallas, TX · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

El Paso, TX · On-site +1

$15.50 - $20.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Plano, TX · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Corpus Christi, TX · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Arlington, TX · On-site +1

$15.25 - $20.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Laredo, TX · On-site +1

$15 - $19.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Austin, TX · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Fort Worth, TX · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

San Antonio, TX · On-site +1

$15.25 - $20.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

next page

Showing results 1-20

All JobsChat Customer Service JobsRemote Chat Customer Service JobsRemote Chat Customer Service Jobs in Texas

Remote Chat Customer Service information

See Texas salary details

$9

$17

$25

How much do remote chat customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote chat customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Remote Chat Customer Service vs Remote Email Customer Support?

AspectRemote Chat Customer ServiceRemote Email Customer Support
Communication MethodReal-time chat interactionsAsynchronous email correspondence
Required SkillsTyping speed, quick problem-solvingClear writing, attention to detail
Work EnvironmentLive chat platforms, customer service softwareEmail platforms, ticketing systems
Common IndustriesRetail, tech, telecomSoftware, e-commerce, finance

Remote Chat Customer Service involves real-time interactions with customers via live chat, requiring quick responses and typing skills. Remote Email Customer Support focuses on asynchronous communication through emails, emphasizing clear writing and detailed responses. Both roles are essential in customer service, often within similar industries, but differ mainly in communication style and tools used.

What are the key skills and qualifications needed to thrive as a remote chat customer service representative?

To thrive as a Remote Chat Customer Service Representative, you need strong written communication skills, fast and accurate typing, and familiarity with customer service protocols, usually supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone stand out in this role. These skills ensure timely, effective support and customer satisfaction in a remote, digital environment.

What are some common challenges faced by remote chat customer service representatives, and how can they be managed?

Remote Chat Customer Service representatives often face challenges such as handling multiple chats simultaneously, maintaining clear communication without visual cues, and managing time effectively while working independently. To overcome these challenges, it's important to develop strong multitasking and written communication skills, utilize available knowledge bases efficiently, and set up a distraction-free workspace. Regular check-ins with supervisors and collaboration with team members through digital platforms can also help maintain productivity and ensure consistent support for customers.

What is a remote chat customer service?

A Remote Chat Customer Service job involves assisting customers and answering their questions through online chat platforms rather than in person or over the phone. Employees in this role typically work from home or another remote location, communicating with customers via text-based chat to resolve issues, provide information, and support sales or account management. Key skills include strong written communication, problem-solving, and a good understanding of the company's products or services. This job is popular for its flexibility and the ability to work from anywhere with a reliable internet connection.
What are the most commonly searched types of Chat Customer Service jobs in Texas? The most popular types of Chat Customer Service jobs in Texas are:
What are popular job titles related to Remote Chat Customer Service jobs in Texas? For Remote Chat Customer Service jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Chat Customer Service jobs in Texas look for? The top searched job categories for Remote Chat Customer Service jobs in Texas are:
What cities in Texas are hiring for Remote Chat Customer Service jobs? Cities in Texas with the most Remote Chat Customer Service job openings:
Remote Chat Customer Service jobs near you
Infographic showing various Remote Chat Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Remote Chat Support Representative

Jabezco Industrial Group

San Antonio, TX • Remote

$42K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

About the Role

Jabezco Industrial Group is seeking a professional and customer-focused Remote Chat Support Representative to provide exceptional support to our customers through live chat and other digital communication channels. In this role, you will assist customers by answering inquiries, resolving issues, and ensuring a positive customer experience while working remotely.

The ideal candidate is an excellent communicator, detail-oriented, and able to multitask in a fast-paced environment.

Key Responsibilities

  • Respond to customer inquiries via live chat in a timely and professional manner.

  • Provide accurate information about company services, products, and policies.

  • Resolve customer concerns and escalate complex issues when necessary.

  • Document customer interactions and maintain accurate records.

  • Follow company procedures to ensure consistent and high-quality customer service.

  • Collaborate with internal teams to resolve customer issues efficiently.

  • Maintain customer confidentiality and protect sensitive information.

  • Meet established performance and response time goals.

  • Perform other customer support and administrative duties as assigned.

Required Qualifications

  • High school diploma or equivalent.

  • 1–2 years of experience in customer service, chat support, or a related role.

  • Excellent written communication and grammar skills.

  • Strong typing and multitasking abilities.

  • Proficiency with Microsoft Office and online communication tools.

  • Ability to work independently in a remote environment.

  • Reliable high-speed internet connection and a dedicated workspace.

Employment Requirements

  • Full-time remote position.

  • Must be authorized to work in the United States.

  • Ability to work scheduled shifts, including occasional evenings or weekends if needed.

Benefits

Jabezco Industrial Group offers a competitive benefits package, including:

  • Competitive pay

  • Medical, dental, and vision insurance

  • Life insurance

  • Short-Term Disability (STD) and Long-Term Disability (LTD)

  • Flexible Paid Time Off (PTO)

  • Paid company holidays

  • 401(k) retirement plan

  • Monthly phone allowance

  • Professional development and training opportunities

  • Career growth within a collaborative and supportive team

Why Join Jabezco Industrial Group?

At Jabezco Industrial Group, we are committed to delivering outstanding service to our clients through professionalism, teamwork, and integrity. As a Remote Chat Support Representative, you'll be part of a supportive team while enjoying the flexibility of working from home and opportunities for long-term career growth.

Jabezco Industrial Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.