ZipRecruiter

Log In

1

Spectrum Customer Service Representative Jobs in Texas

SPECTRUM

Customer Support Representative

Mcallen, TX · On-site

$20/hr

Then working as a Spectrum Mobile Customer Service Representative may be right for you. At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers ...

Ritchie Bros.

Customer Service Representative

Justin, TX · On-site

$19 - $25.75/hr

IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of ... customer service representatives. * Previous work experience where you worked in-person with ...

Ritchie Bros.

Customer Service Representative

Houston, TX

$13.50 - $18.25/hr

IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of ... customer service representatives. * Previous work experience where you worked in-person with ...

Ritchie Bros.

Customer Service Representative

Rosharon, TX

$14.25 - $19.50/hr

IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of ... customer service representatives. * Previous work experience where you worked in-person with ...

New

Force Home Services

Customer Service Rep

Denton, TX

$60K/yr

We pay our Customer Service Reps a base salary starting at $15/hour and can earn over $60,000/year with bonuses and commissions. We also offer an unlimited monthly individual bonus and unlimited ...

next page

Showing results 1-20

All JobsSpectrum Customer Service Representative JobsSpectrum Customer Service Representative Jobs in Texas

Spectrum Customer Service Representative information

See Texas salary details

$9

$17

$25

How much do spectrum customer service representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for spectrum customer service representative in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service Representatives, and how can they be managed effectively?

Spectrum Customer Service Representatives often encounter high call volumes and a diverse range of customer concerns, from billing issues to technical support. Staying patient, empathetic, and adaptable is crucial for handling challenging situations and resolving customer complaints efficiently. Representatives benefit from Spectrum's comprehensive training programs and the support of a collaborative team environment, which help them navigate complex issues. Proactively using available resources and maintaining clear communication with customers and colleagues can make daily responsibilities more manageable and rewarding.

What does a customer service representative do at Spectrum?

A Spectrum customer service representative assists customers with billing, technical issues, service inquiries, and account management. They communicate via phone, chat, or in person, using company systems and tools to resolve problems efficiently and ensure customer satisfaction.

What is a Spectrum Customer Service Representative?

A Spectrum Customer Service Representative is a professional who assists customers of Spectrum, a telecommunications company, with their inquiries and concerns. Their responsibilities include helping customers with billing questions, troubleshooting service issues, providing information about products and services, and processing account changes. They typically handle customer interactions over the phone, through online chat, or in person at Spectrum locations. The goal of this role is to ensure customer satisfaction and resolve issues efficiently.

What is the starting pay for Spectrum?

The starting pay for a Spectrum Customer Service Representative typically ranges from $15 to $20 per hour, depending on location and experience. The role often includes training and may offer additional benefits such as bonuses or incentives based on performance.

What is the difference between Spectrum Customer Service Representative vs Spectrum Sales Associate?

AspectSpectrum Customer Service RepresentativeSpectrum Sales Associate
Primary RoleAssist customers with billing, technical issues, and account inquiriesPromote and sell Spectrum services and packages to customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, persuasion skills
Work EnvironmentCall centers, retail stores, remoteRetail stores, on-site sales events
Common CertificationsCustomer service certifications, communication skillsSales training, product knowledge certifications

While both roles involve interaction with Spectrum customers, the Customer Service Representative focuses on resolving issues and providing support, whereas the Sales Associate emphasizes promoting and selling Spectrum services. Both positions require strong communication skills but differ in their primary objectives and daily tasks.

Is getting hired at Spectrum hard?

Getting hired as a Spectrum Customer Service Representative typically involves a standard application process, including submitting an online application, passing a skills assessment, and completing an interview. Candidates should demonstrate good communication skills and customer service experience, but the hiring process is generally straightforward and based on meeting the company's requirements. Competition may vary depending on location and availability of positions.

What are the key skills and qualifications needed to thrive as a Spectrum Customer Service Representative, and why are they important?

To thrive as a Spectrum Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is essential. Patience, active listening, and a positive attitude help representatives excel in handling diverse customer inquiries and resolving concerns. These skills ensure high-quality service, customer satisfaction, and efficient issue resolution in a fast-paced environment.

How much do Spectrum customer service reps make?

Spectrum customer service representatives typically earn an average hourly wage of around $15 to $20, which can translate to approximately $30,000 to $40,000 annually for full-time roles. Compensation may vary based on experience, location, and performance, and the role often requires strong communication skills and familiarity with customer service tools.
What are popular job titles related to Spectrum Customer Service Representative jobs in Texas? For Spectrum Customer Service Representative jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Spectrum Customer Service Representative jobs in Texas look for? The top searched job categories for Spectrum Customer Service Representative jobs in Texas are:
What cities in Texas are hiring for Spectrum Customer Service Representative jobs? Cities in Texas with the most Spectrum Customer Service Representative job openings:
Spectrum Customer Service Representative jobs near you
Infographic showing various Spectrum Customer Service Representative job openings in Texas as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Customer Service Representative | Technical Support (Bilingual)

Customer Operations

El Paso, TX

$20/hr

Full-time

Posted 13 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Start Date: September 2026

Shift: Mid-Shift

Pay: $20/hr

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Bilingual in English/Spanish

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-JC3
CRP113 2026-77050 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Bilingual in English/Spanish

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Employment Type: Full Time

Apply