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Virtual Customer Care Representative Jobs (NOW HIRING)

QNBT

Customer Care Rep

Augusta, GA · On-site

$15 - $20.50/hr

Customer Care Representative The Customer Care Representative is responsible for ensuring a consistent, positive, and valuable experience for both our external and internal (employees) customers.

Servco

Customer Care Representative

Honolulu, HI · On-site

$19.42 - $24.36/hr

This part-time Customer Care Representative will work in our centralized call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii. Learn more ...

Servco

Customer Care Representative

Honolulu, HI · On-site

$18.85 - $23.65/hr

This part-time Customer Care Representative will work in our centralized call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii. Learn more ...

Servco

Customer Care Representative

Honolulu, HI · On-site

$19.42 - $24.36/hr

This part-time Customer Care Representative will work in our centralized call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii. Learn more ...

Elevance Health

Customer Care Representative I

Mason, OH

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Care Representative I Customer Care Representative I Location : This role enables ... Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ...

Elevance Health

Customer Care Representative I

Mason, OH · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Care Representative I Customer Care Representative I Location : This role enables ... Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ...

lovelyskin

Customer Care Representative

Gretna, NE · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Care Representative LovelySkin is searching for our next Customer Care Representative to join a friendly and welcoming team! Bring your passion for helping others, the beauty industry, and ...

Richardson Motors

Customer Care Representative

Dubuque, IA · On-site

$15.25 - $20.50/hr

Customer Care Representative Are you passionate about helping others and providing exceptional service? Join our team as a Customer Care Representative and make a difference in our customers ...

LovelySkin

Customer Care Representative

Gretna, NE · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Care Representative LovelySkin is searching for our next Customer Care Representative to join a friendly and welcoming team! Bring your passion for helping others, the beauty industry, and ...

Tevis Energy

Customer Care Representative

Westminster, MD · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Care Representative provides exceptional service to customers by addressing inquiries, resolving complaints, and handling requests efficiently. This role involves direct communication ...

Tevis Energy

Customer Care Representative

Westminster, MD · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Care Representative provides exceptional service to customers by addressing inquiries, resolving complaints, and handling requests efficiently. This role involves direct communication ...

Servco

Customer Care Representative

Honolulu, HI · On-site

$19.42 - $24.36/hr

This part-time Customer Care Representative will work in our centralized call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii. Learn more ...

LovelySkin

Customer Care Representative

Gretna, NE · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Care Representative LovelySkin is searching for our next Customer Care Representative to join a friendly and welcoming team! Bring your passion for helping others, the beauty industry, and ...

LovelyGroup

Customer Care Representative

Gretna, NE · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Care Representative LovelySkin is searching for our next Customer Care Representative to join a friendly and welcoming team! Bring your passion for helping others, the beauty industry, and ...

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All JobsCustomer Care Representative JobsVirtual Customer Care Representative Jobs

Virtual Customer Care Representative information

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$9

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$26

How much do virtual customer care representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual customer care representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a virtual customer care representative?

A Virtual Customer Care Representative is a professional who provides customer support services remotely, usually via phone, chat, email, or social media. They assist customers with inquiries, troubleshoot issues, process orders, and provide product or service information. Working from a home office or another remote location, they use digital tools and communication platforms to resolve customer concerns efficiently. This role requires strong communication skills, problem-solving abilities, and proficiency with technology. Virtual Customer Care Representatives are essential for businesses seeking to offer high-quality support while operating remotely.

What are the key skills and qualifications needed to thrive as a virtual customer care representative, and why are they important?

To excel as a Virtual Customer Care Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and ticketing systems such as Zendesk or Salesforce is usually required. Patience, active listening, and a customer-focused attitude help distinguish top performers in this role. These skills ensure efficient issue resolution, positive customer experiences, and contribute to overall company reputation and loyalty.

What are some common challenges faced by virtual customer care representatives, and how can they be addressed?

Virtual Customer Care Representatives often face challenges such as managing high call volumes, handling difficult customer interactions remotely, and staying engaged without the immediate support of an in-person team. To address these, it's helpful to develop strong time management skills, utilize company-provided resources like knowledge bases and chat forums, and actively participate in team meetings or virtual check-ins. Proactively seeking feedback and staying connected with colleagues can also foster a supportive remote work environment.

What is the difference between Virtual Customer Care Representative vs Virtual Customer Support Specialist?

AspectVirtual Customer Care RepresentativeVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based or call centerRemote, home-based or call center
Industry UsageCommon in retail, telecom, bankingCommon in tech, retail, service industries
Job FocusHandling customer inquiries, complaints, order processingProviding technical support, troubleshooting, product info

The Virtual Customer Care Representative and Virtual Customer Support Specialist roles share similar credentials and work environments but differ mainly in their focus. The representative handles general customer inquiries and complaints, while the support specialist provides technical assistance and troubleshooting. Both roles are vital in customer service and often overlap, but their specific functions cater to different customer needs.

What cities are hiring for Virtual Customer Care Representative jobs?

Cities with the most Virtual Customer Care Representative job openings:

What are the most commonly searched types of Customer Care Representative jobs?

The most popular types of Customer Care Representative jobs are:

What states have the most Virtual Customer Care Representative jobs?

States with the most job openings for Virtual Customer Care Representative jobs include:

Virtual Customer Care Representative jobs near you

Customer Care Representative

Saddlerock Vineyards and Safari

Weatherford, TX

$12/hr

Part-time

Re-posted 13 days ago

Job description

Join Our Team as a Customer Care Representative at Saddlerock Vineyards and Safari!

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and engaging environment? Saddlerock Vineyards and Safari, located in Weatherford, TX, is looking for a dedicated Customer Care Representative to join our team. If you have a knack for making people feel welcome and valued, we’d love to hear from you!

About Us

At Saddlerock Vineyards and Safari, we pride ourselves on creating memorable experiences for our guests. Whether it’s a scenic vineyard tour or an unforgettable safari adventure, we strive to deliver top-notch service that leaves a lasting impression. Join a team that values hospitality, teamwork, and a commitment to excellence.

What You’ll Do

As a Customer Care Representative, you’ll play a key role in ensuring our guests have a seamless and enjoyable experience. Your responsibilities will include:
- Greeting guests warmly and providing assistance with inquiries.
- Handling reservations and scheduling with accuracy and efficiency.
- Resolving customer concerns or issues in a professional and timely manner.
- Collaborating with team members to maintain a welcoming and organized environment.
- Sharing your knowledge of our offerings to enhance the guest experience.

What We’re Looking For

We’re seeking candidates who bring a positive attitude and a customer-focused mindset. To succeed in this role, you’ll need:
- At least 1 year of experience in a customer service or similar role.
- Strong communication and interpersonal skills.
- A proactive approach to problem-solving and attention to detail.
- The ability to work well in a team-oriented environment.
- A passion for creating memorable guest experiences.

Why Join Us?

While we don’t offer additional benefits at this time, Saddlerock Vineyards and Safari provides a unique and fulfilling work environment where you’ll have the chance to make a difference in our guests’ experiences. You’ll be part of a team that values hard work, collaboration, and a shared love for hospitality.

Our Culture and Values

At Saddlerock Vineyards and Safari, we believe in creating a welcoming and inclusive atmosphere for both our guests and team members. We’re passionate about delivering exceptional service and fostering a supportive work environment where everyone can thrive.

Ready to Apply?

If you’re ready to bring your customer care expertise to a team that values your skills, we’d love to hear from you! Apply today and take the first step toward an exciting opportunity with Saddlerock Vineyards and Safari.


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