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Virtual Customer Care Representative Jobs in Springfield, OH

Ohio Willow Wood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

Customer Care Rep Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE ...

WillowWood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

Customer Care Rep Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE ...

WillowWood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

Customer Care Rep Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE ...

WillowWood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

Customer Care Rep Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE ...

U-Haul

U-Box Customer Care Representative (CDL)

Dayton, OH · On-site

$15.50 - $21.25/hr

If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that ...

U-Haul

U-Box Customer Care Representative (CDL)

Dayton, OH · On-site

$15.50 - $21.25/hr

If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that ...

U-Haul

U-Box Customer Care Representative (CDL)

Dayton, OH · On-site

$15.50 - $21.25/hr

If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that ...

Circle K

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K Stores, Inc.

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K Stores, Inc.

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Troy, OH

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K Stores, Inc.

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K Stores, Inc.

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K Stores, Inc.

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Troy, OH

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K Stores, Inc.

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

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All JobsCustomer Care Representative JobsVirtual Customer Care Representative JobsVirtual Customer Care Representative Jobs in Springfield, OH

Virtual Customer Care Representative information

See Springfield, OH salary details

$8

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$24

How much do virtual customer care representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual customer care representative in Springfield, OH is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What is a virtual customer care representative?

A Virtual Customer Care Representative is a professional who provides customer support services remotely, usually via phone, chat, email, or social media. They assist customers with inquiries, troubleshoot issues, process orders, and provide product or service information. Working from a home office or another remote location, they use digital tools and communication platforms to resolve customer concerns efficiently. This role requires strong communication skills, problem-solving abilities, and proficiency with technology. Virtual Customer Care Representatives are essential for businesses seeking to offer high-quality support while operating remotely.

What are the key skills and qualifications needed to thrive as a virtual customer care representative, and why are they important?

To excel as a Virtual Customer Care Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and ticketing systems such as Zendesk or Salesforce is usually required. Patience, active listening, and a customer-focused attitude help distinguish top performers in this role. These skills ensure efficient issue resolution, positive customer experiences, and contribute to overall company reputation and loyalty.

What are some common challenges faced by virtual customer care representatives, and how can they be addressed?

Virtual Customer Care Representatives often face challenges such as managing high call volumes, handling difficult customer interactions remotely, and staying engaged without the immediate support of an in-person team. To address these, it's helpful to develop strong time management skills, utilize company-provided resources like knowledge bases and chat forums, and actively participate in team meetings or virtual check-ins. Proactively seeking feedback and staying connected with colleagues can also foster a supportive remote work environment.

What is the difference between Virtual Customer Care Representative vs Virtual Customer Support Specialist?

AspectVirtual Customer Care RepresentativeVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based or call centerRemote, home-based or call center
Industry UsageCommon in retail, telecom, bankingCommon in tech, retail, service industries
Job FocusHandling customer inquiries, complaints, order processingProviding technical support, troubleshooting, product info

The Virtual Customer Care Representative and Virtual Customer Support Specialist roles share similar credentials and work environments but differ mainly in their focus. The representative handles general customer inquiries and complaints, while the support specialist provides technical assistance and troubleshooting. Both roles are vital in customer service and often overlap, but their specific functions cater to different customer needs.

What are the most commonly searched types of Customer Care Representative jobs in Springfield, OH?

The most popular types of Customer Care Representative jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Virtual Customer Care Representative jobs?

Cities near Springfield, OH with the most Virtual Customer Care Representative job openings:

Virtual Customer Care Representative jobs near you

Customer Care Rep

Ohio Willow Wood

Mount Sterling, OH • On-site

$14.75 - $20/hr

Full-time

Re-posted 18 days ago

Job description

Customer Care Rep

Excellent opportunity to make a difference in what you do!

Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives.

THE COMPANY:

We are WillowWood, a well-established industry leader in providing prosthetic and orthotic products to clinicians and amputees around the world. Your efforts will be vital in helping us achieve our vision of "leveling the playing field" between physically unchallenged people and all people who find themselves challenged due to limb loss or limb dysfunction.

THE POSITION:

The Customer Care Rep is a key position that provides first contact for customers regarding our products. You will have overall responsibility for processing orders and returns as well as delivering information to customers. Some of the other things you'll be involved in include:

  • Promptly and professionally answering all phone calls
  • Receiving and entering orders and processing RMA's
  • Providing technical support for all WillowWood products

THE SUCCESSFUL CANDIDATE:

In addition to being passionate about what you do and dedicated to our mission and vision, applicants with the best chance of success in this position will also need the following:

  • High school diploma or higher
  • Proficiency with Microsoft Office products, ERP software, and CRM programs
  • Ability to interact with customers in a variety of media such as phone, email, live chat, text, etc.

WHAT WE OFFER:

  • A workplace that values the individual and treats everyone as family
  • Competitive wage with quarterly incentives
  • Competitive benefits package

If you're ready to make a difference and take the first steps toward a challenging and rewarding position apply today!

We are an Equal Opportunity Employer

Apply