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Virtual Csr Jobs in Wisconsin (NOW HIRING)

Dixon Valve

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative The Dixon Group is looking for a Customer Service Representative to join our team in Pewaukee, WI! The Customer Service Representative will provide superior customer ...

NEB Corp.

Customer Service Representative

West Bend, WI · On-site

$16.25 - $22/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. As a Customer Service Representative, you ...

Adams, Inc.

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

As a CSR, you will actively communicate via phone, email, and other devices with customers on a daily basis. Additionally, you will oversee the management of memberships, including renewals and ...

WELS

Customer Service Representative

Waukesha, WI · On-site

$16 - $21.75/hr

Customer Service Representative Northwestern Publishing House is the Wisconsin Evangelical Lutheran Synods publisher located in the WELS Center for Mission and Ministry in Waukesha, Wisconsin. The ...

GUHRING INC

Customer Service Representative

Brookfield, WI · On-site

$15 - $20.50/hr

Customer Service Representative Join the Team at Guhring Inc. Are you someone who enjoys helping customers, solving problems, and keeping things organized in a fast-paced environment? Guhring Inc. is ...

Avolta

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Customer Service Rep Location: Milwaukee Airport F&B Advertised Compensation: $14.60 to Summary: The Customer Service Representative is responsible for providing customer assistance in stores by ...

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Virtual Csr information

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How much do virtual csr jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual csr in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Wisconsin?

The most popular types of Csr jobs in Wisconsin are:

What are popular job titles related to Virtual Csr jobs in Wisconsin?

For Virtual Csr jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Wisconsin look for?

The top searched job categories for Virtual Csr jobs in Wisconsin are:

What cities in Wisconsin are hiring for Virtual Csr jobs?

Cities in Wisconsin with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

Dixon Valve

Pewaukee, WI • On-site

$15.75 - $21.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Dixon Valve rating

9.4

Company rating: 9.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

The Dixon Group is looking for a Customer Service Representative to join our team in Pewaukee, WI! The Customer Service Representative will provide superior customer service to both external and internal customers. Responsibilities include entering orders and quotes, resolving product or service issues, and following up with customers to ensure their needs are satisfied. Additional responsibilities include accounts receivable functions, customer invoicing, file maintenance, and various special projects as needed.

At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply.

What You'll Do:

  • Provide timely, professional support to internal teams and external customers
  • Respond to customer inquiries via phone and email
  • Prepare, deliver, and follow up on customer quotations
  • Enter and process customer orders accurately, including pricing and lead times
  • Resolve customer concerns and escalate issues when appropriate
  • Support accounts receivable activities, including invoicing and basic follow-up
  • Maintain accurate records, files, and customer data
  • Assist with special projects and process improvements as needed

What We're Looking For:

  • Associate's degree or equivalent experience
  • 2+ years of customer service, administrative, or related experience
  • Strong communication and interpersonal skills, with an emphasis on active listening
  • High level of attention to detail and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer applications

Preferred Qualifications:

  • Bachelor's degree in a related field
  • 3–5 years of relevant experience in a customer service or office setting
  • Experience with quoting, order entry, or ERP systems

What We Offer:

  • Medical, dental, and vision insurance for you and your family
  • Competitive salary
  • Bonus programs
  • 401K retirement plan
  • Training opportunities
  • Tuition reimbursement
  • Paid vacation, PTO, and holidays
  • Gym reimbursements, and more!

The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.

Join us and be a part of a team that values your contributions and supports your goals!

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