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Virtual Csr Jobs in Wisconsin (NOW HIRING)

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

Roehl Transport

Customer Service Representative

Marshfield, WI · On-site

$16 - $21.75/hr

As a CSR, you manage the awarded freight volume from your customers, solicit freight, and develop additional business with your customers. Your work ensures our drivers make a great living and helps ...

FastSigns

Customer Service Representative

Waukesha, WI · On-site

$18 - $22/hr

Customer Service Representative FASTSIGNS #301301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

U-Haul

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

FastSigns

Customer Service Representative

Eau Claire, WI · On-site

$17/hr

Customer Service Representative FASTSIGNS #2079 is hiring for a Customer Service Representative to join our team! A successful FASTSIGNS Customer Service Representative will: * Be the initial contact ...

Guhring Inc

Customer Service Representative

Brookfield, WI · On-site

$15 - $20.50/hr

Title Customer Service Representative About the Organization Guhring is a world-class manufacturer of round shank cutting tools for the metalworking industry, also a provider of top-quality coating ...

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All JobsCsr JobsVirtual Csr JobsVirtual Csr Jobs in Wisconsin

Virtual Csr information

See Wisconsin salary details

$9

$18

$27

How much do virtual csr jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual csr in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Wisconsin?

The most popular types of Csr jobs in Wisconsin are:

What are popular job titles related to Virtual Csr jobs in Wisconsin?

For Virtual Csr jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Wisconsin look for?

The top searched job categories for Virtual Csr jobs in Wisconsin are:

What cities in Wisconsin are hiring for Virtual Csr jobs?

Cities in Wisconsin with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

AROW Global Corporation

Mosinee, WI • On-site

$15.75 - $21.50/hr

Full-time

Re-posted 28 days ago

Job description

Customer Service Representative

Summary: 

Reporting to the Customer Relations Manager, the Customer Service Representative I (CSR I) is the first of three levels of customer service work and is responsible for providing exceptional service to the organization’s customers by managing and maintaining contracts. The CSR I provides information to customers regarding order status, pricing, contract scheduling, etc., and serves as the customer’s voice to the company.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  • Establish and maintain positive working relationships with customers through exceptional customer service.
  • Provide accurate and timely information regarding the status of open orders and resolve any potential issues relating to products, services, billing, etc.
  • Address and process the return of non-conformance material and issue credits to customers.
  • Organize and maintain multiple customer contracts simultaneously.
  • Utilize creative problem-solving skills to ensure on-time delivery of customer products.
  • Accurately enter all required information into computerized systems to create and maintain the customer database.
  • Provide support to the outside sales representatives as needed.
  • Build foundational skills of the customer service team.
  • As part of the AROW Global team you will need to understand the AROW Business System policy and objectives and how you affect conformance to them.

Qualifications:

  • High school diploma or two-year business administration degree/certification (or related program) preferred.
  • One to three years of related experience or a combination of education and experience.
  • Great communication skills.
  • Experience using Microsoft Office programs (Outlook, Word, Excel).
  • Strong decision-making skills.
  • Experience using an Enterprise Resource Planning (ERP) system; knowledge of IFS preferred.
  • Ability to multi-task and solve problems.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or touch objects, tools, or controls. The employee is frequently required to sit. The employee is occasionally required to stand, walk, talk, or hear.

AROW is an Equal Opportunity and Human Rights Employer and complies with Federal and State/Provincial regulations at all U.S. and Canadian locations.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.